Travel Insurance Reviews

Your website said you were overwhelmed by phone calls so I sent two emails to you and no response. It was a complete waste of money taking out travel insurance with you.

Good communication when signing up, but when travel plans changed and my trip was cut short TINZ refused to refund any portion of the year long premium-absolute thief’s.

Cancelled a travel insurance due Covid19 and they charge $35 fee. Airlines, hotels, rental cars, railways have given 100% refund. Sure won’t be using them again. Very mean spirited.

Poor support and customer service during this tough time. I purchased a comprehensive policy with additional cruise cover at the end of 2019 for a cruise holiday at the end of April 2020.

As you well know, all travel and cruises were cancelled around early March and 1Cover (quite fairly) would not cover any claims related to a pandemic. I was able to recover full refunds from all airlines and the cruise line myself easily, however when it came to cancelling the insurance policy for this now non-existent holiday 1Cover refused.

Their contact center was impossible to reach after multiple attempts over weeks and a few emails, nor did they offer to refund the policy for travel that had been cancelled outside of my control, almost 2 months before the trip was even scheduled.

I originally chose 1Cover as they had the most competitively priced policy available, but I would suggest you avoid them and pay the premium for a policy with another company in order to avoid being robbed by them in the future.

It was a claim free insurance so don’t know how that will work but the process of buying was easy.

Pointless in making a claim because all travel insurance is void. Read the small print. But they still keep the premium

Easy to apply for, competitive price, available for non-residents. We have not made a claim, but the process thus far has been easy to understand.

Fast quick easy process.
Glad I didn't need to claim butbsure it would have been a breeze if I did.

Once again I had no reason to claim but peace of mind that I had cover just in case.

We had a wonderful holiday as we knew we were covered for any mishap should it happen. Certainly recommend TINZ

Really very easier to do. My travel friends also used this service as it had a alpine skiing cover for Japan.

When traveling we always shop around for the best price now that we are on the pension and find that 1cover is consistently cheaper than anyone else. The cover is comprehensive and suitable for our needs.