Travel Insurance Reviews

Took out this Cover for a recent trip.I found their website informative and was easy to fill out the Cover I required.Also recieved updates on emails and welcome back.The price was great also.Recommend this Company for your travel Insurance in the future.

1 comment on this review

Hi Vicki,

We like to think we're different from other insurance companies, so thank you for such kind words.

Glad you found the policy to be good value and that you are happy with the service we provide. It's always encouraging to hear positive feedback.

Thanks for choosing 1Cover and for taking the time to leave us a review, we really appreciate it.

Kind regards,
Kieran at 1Cover.

Reply from 1Cover representative
13 June 2017, 17:01 PM

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Reasonable price, easy to buy, great follow up. Easy to understand, haven the had to make a claim, but great peace of mind

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Hi Royce,

It's great to hear our policies helped provide you with peace of mind while on your trip. It's fantastic to know our customers can relax because of their cover.

It's always encouraging to hear from a loyal customer and to know that we are providing the exceptional service that you deserve.

We hope you had a great time on your trip and we hope to have the pleasure of serving you again in the future.

Kind regards,
Kieran at 1Cover.

Reply from 1Cover representative
13 June 2017, 16:53 PM

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I recently went to Thailand and got a stomach bug and injured my leg. They had a free phone number in Thailand which made life so much easier as I could speak to them then they would liaise with the hospital on my behalf. They emailed and called and made sure I was looked after the whole time.

A few months ago, I was shopping for travel insurance for my husband's business trip. We ended up going with TINZ for the best coverage and price. Little did we know, we were automatically put in a draw to win a free trip to see All Blacks! (Yes, magic exists on earth!) Until we got a call from a lovely lady Natalie from TINZ to let us know we were lucky winners. Thanks TINZ for such a wonderful gift! We feel very fortunate, since this would be our first time seeing AB live. Thank you TINZ! We look forward to see AB and will recommend you to all our friends and family!

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Hi Nancy, thanks so much for your nice review. We've loved awarding you and Paul our All Blacks Prize. Can't wait to hear all about your trips. Have a fantastic time!!!

Natalie, TINZ.co.nz

Reply from TINZ representative
13 June 2017, 12:20 PM

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I didnt need to use the insurance. Got close with a food allergy and got medication it was a simple procedure.

1 comment on this review

Hi Debbie,

Glad you found our policies competitive and our service easy to use. It's always encouraging to hear such nice words from a satisfied and loyal customer.

Thank you for choosing 1Cover and for taking the time to leave us a review, we really appreciate it.

We hope you had a great time on your trip and we look forward to serving you again in the future.

Kind regards,
Kieran at 1Cover.

Reply from 1Cover representative
13 June 2017, 16:47 PM

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nice to know that you are getting great cover at a good price ,lot of other companys are a rip off
thanks

We didn't put in a claim but from the moment I made the decision to you TINZ their customer service and welcome home e-mail showed they would be happy to help with any claim I may have had. I will use them again for my next holiday for sure.

1 comment on this review

Hi Melody, thank you for the review. We hope you had a fantastic holiday! Regards, Carolina, TINZ Customer Service

Reply from TINZ representative
09 June 2017, 15:05 PM

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We were very happy with our medical claim, all went through smoothly & 1 Cover paid straight away! Thanks

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Hi John,

Big thanks for the kind words and continuing loyalty, it means the world to us.

I am so pleased that we could assist with your claim and that you found the process easy and straightforward with no complications. Happy customers are our number one goal!

Hope you're excited about your next trip. We're looking forward to providing you with legendary service again in the future.

Kind regards,
Kieran at 1Cover.

Reply from 1Cover representative
13 June 2017, 16:42 PM

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I always use 1 cover for travel insurance, they have great rates & always been very helpful with the claims I have had to make

1 comment on this review

Hi Sarah,

Big thanks for the kind words and continuing loyalty, it means the world to us.

I am glad that you found our staff fantastic to deal with when you needed to make a claim.

Thank you for choosing 1Cover and for taking the time to leave us a review, we really appreciate it.

Kind regards,
Kieran at 1Cover.

Reply from 1Cover representative
13 June 2017, 16:28 PM

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We had travel insurance. Our connecting flights got cancelled at the beginning of a two week trip which included many bookings for accommodation, car rental, flights, water taxis etc. The weather forecast was not predicted to improve. I rang 1COVER to find out what our options were. Incredibly helpful. Informative and friendly assistance. Promptly emailed any documentation that would be required should things not go according to plan. Fortunately our connections worked out the next day and a great trip was had. Excellent prompt service and peace of mind. Will definitely insure with 1COVER again.

1 comment on this review

Hi Barbara,

I am glad that you found our staff fantastic to deal with when you needed advice.

Hope you're excited about your next trip. We're looking forward to providing you with legendary customer service again in the future.

Thank you for choosing 1Cover and for taking the time to leave us a review, we really appreciate it.

Kind regards,
Kieran at 1Cover.

Reply from 1Cover representative
13 June 2017, 16:18 PM

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I have used 1 cover many times in the past ,this time i needed to make a claim and it wasn't too difficult to do .i had very good service along with a good outcome and will definitely continue to use 1 cover for future travel .

1 comment on this review

Hi Joanna,

It's always encouraging to hear our customers talk so positively about their claims experience with us. Providing legendary customer service is always our goal!

Thank you for your continued support, it means so much to us.

We hope you had a great time on your trip and we look forward to serving you again in the future.

Kind regards,
Kieran at 1Cover.

Reply from 1Cover representative
13 June 2017, 16:13 PM

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Broke my glasses on holiday, wrote in to find out what I needed to provide to initiate a claim and they got back to me the very next day.

1 comment on this review

Hi Ju,

I'm glad you found our customer service representatives to be helpful and informative, we always strive to offer exceptional service.

It’s great that you were happy with our travel insurance and impressed by the extent of our coverage.

We hope you had a great time on your trip!

Kind regards,
Kieran at 1Cover.

Reply from 1Cover representative
07 June 2017, 17:39 PM

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