Travel Insurance Reviews

Didn't need to claim but was easy to purchase. Friendly customer service when I had questions about our multi country cover options.

it was an easy policy to purchase and a great price for our family group. Thankfully, we never had to make a claim so can't comment on that.

Satisfying we are fully covered should there be a mishap, fortunately no problems over the years we have used 1Cover

Cheap comprehensive insurance giving you piece of mind. Haven't had to use it yet (touch wood. easy to buy online

On the odd occasion it was hard to get through to someone who could help me, but overall it was very pleasant to deal with 1Cover. Straight forward policies, easy to understand. Thank you very much 1Cover, happy to use you again in the future, and to recommend you to other travelers.

being a long time now elderly traveler with nil claims
experience i am purchasing a piece of mind hope fully never having to experience a true customer service claim cheers Terry Wong

Easy to purchase, affordable price and fast claim process. I will use again for future travel. I will recommend too.

Five minutes and I have my travel insurance sorted! Most times it's not needed, but the feeling of security whilst travelling abroad is worth it's weight in gold. (My kids feel more confident too when I set off on one of my adventures)

Barry had a heart attack and was hospitalized shortly before we were due to travel we therefore had to change travel to later dates incurring additional costs. I Cover processed our claim in an exceptionally quick time. We highly recommend them and will certainly use them again.

1 comment on this review

Hi Barry,

Sorry to hear about your recent heart-attack. I hope you are recovering well. I am glad that we could assist with your claim and you were happy with our service.

Huge thanks for your nice review and continued loyalty, it means the world to us knowing you think so highly of our service.

I hope your are looking forward to you re-scheduled trip, and we have the pleasure of serving you again in the future.

Thanks,
Andrew @1Cover

Reply from 1Cover representative
28 July 2017, 12:41 PM

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I would highly recommend 1Cover and I will be using them again on my future travels. After my son had an accident while in Hawaii requiring an ambulance and hospital visit to A & E. My claim was hassle free with good communication and closure within 48 hours of claim made.
Thank you 1Cover 😀

1 comment on this review

Hi Lara,

I’m so sorry to hear of your son's accident. I hope he is recovering well and it hasn't put him off travelling.

I’m so glad that our 24/7 emergency assistance team could help out. After all, that is what Travel Insurance is for! It's always encouraging to hear our customers talk so positively about their claims experience with us, and to know your claim was resolved in 48 hours. Providing legendary customer service is always our goal!

We look forward to serving you again in the future.
Thanks,
Andrew @ 1Cover

Reply from 1Cover representative
28 July 2017, 12:46 PM

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We had taken out 1Cover Insurance for a trip to Bali. The week before we were due to fly out my son had a specialist appointment & we were told that he required an urgent surgery & would be in hospital for 3 weeks. We provided 1Cover with the relevant information & our claim was accepted & paid out without any undue delays. Great Service.

1 comment on this review

Hi Craig,
Sorry to hear that your son required urgent medical attention. I hope is recovering well.
Huge thanks for your nice review and continued loyalty, it means the world to us knowing you think so highly of our service. I hope your next trip is full of adventure (and fewer doctor's visits) and we have the pleasure of serving you again in the future.
Thanks,
Andrew @1Cover

Reply from 1Cover representative
28 July 2017, 12:48 PM

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Wow! They actually covered me!
Stuck in Denver Airport after midnight, flights cancelled, total chaos, 24 hour delays. Missed flight to NZ. The only hotel with a room cost over US$235.
Called "1cover " in NZ from my iPhone. Instant reply and approval to take the room subject to the NZ$100 excess. Pretty good eh!

1 comment on this review

Hi Christopher,
That sounds like such an awesome trip. I would love to do that myself. Sounds like you had a few unexpected dramas. I’m so glad that our team could help you out. Providing legendary customer service is our goal, so it's encouraging to hear our customers talk so positively about their claims experience with us.

Thanks for taking the time to leave a review. We're looking forward to covering your next awesome trip!

Thanks,
Andrew @1Cover

Reply from 1Cover representative
28 July 2017, 13:04 PM

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