TINZ Travel Insurance Reviews
TINZ want you to enjoy the ride without the worry - because life’s a trip. They have three different levels of cover to choose from to suit your trip, plus they cover for terrorism, high value items, winter sports, cruises and much more. Policies are available to those of any age. Dependents under 21 years of age travel for free. 24/7 emergency assistance no matter where you are in the world. Underwritten by HDI Global Specialty SE - New Zealand.
Customer Experience
Claims Experience
Value for Money
When no one else cared,TINZ did.
We tried all the travel insurance companies we could think of but only TINZ would take us on.Intellig... Read more
TINZ were very helpful and accommodating
When I accidentally had the wrong holiday start date as a guest of good will TINZ extended my cover f... Read more
TINZ great claim experience on cancelled trip
We were attracted to TINZ due to the competitive pricing and coverage for a trip to the US. Unfortuna... Read more
Highly recommended
This is the best company for travellers. I have been insured for a few years. Claim was simple and ... Read more
Quick and Easy
I found TINZ great to deal with. I lost my luggage while overseas and had to purchase some basics. Wh... Read more
Good price.
Good price. Read more
Verified Review
Hendrikus Buckens was invited by TINZ to write this review.
I felt truly insured
This is the second year l used TINZ.
I was so impressed last year when a medical bill was reembur... Read more
Verified Review
Hendrikus Buckens was invited by TINZ to write this review.
My claim was settled within two days.
I have used TINZ many times and never made a claim, I was totally impressed with their service. My cl... Read more
Simple processes
Taking out a policy is simple, fast and efficient. Unfortunately, due to unexpected health issues, w... Read more
Verified Review
Michael Hanrahan was invited by TINZ to write this review.
Could not proceed with holiday
Very pleased with the way our claim was handled after we were forced to abandon our travel plans due ... Read more
Verified Review
Michael Hanrahan was invited by TINZ to write this review.
Very competive rates and website easy to use.
Fortunately we had no cause to make a claim so cannot comment on that. The rates are very good and th... Read more
Easy To Apply
I had a stress free so didnt need to claim. This package was good value and easy to sign up online Read more
TINZ FAQ
How many people can I include in my policy?
The more the merrier right? TINZ insures groups of up to 25. That means more fun for less hassle.
Am I covered if I go on a cruise?
Yes, you don’t even need to pick a cruise specific policy. Here’s a top tip: Even if you’re travelling in New Zealand waters you still need to pick Pacific as you're not covered by your usual health insurance when you're out at sea even if you are still technically in NZ.
Am I covered for skiing and my equipment?
Yes if you purchase a ski policy cover. TINZ will cover $1,500 worth of skiing equipment. Dare devils can even ski off piste (within resort boundaries).
Can I pay to reduce or cancel my excess?
Yes, at payment time you can pay to double your excess which decreases the cost of your premium.
What additional extras are there?
Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items up to a total amount of $5,000.
Am I covered if my tour company collapses?
No, TINZ doesn’t provide protection from insolvency.
I'm not an New Zealand resident- can I buy cover?
No, policies are only available to New Zealand residents.
What size moped or motorbike am I covered to ride overseas?
TINZ will cover you for any engine size you ride as long as you’re insured to do so in Nez Zealand. Just make sure you get your International Drivers Permit (IDP) before you leave!
How long is their single trip cover for?
You can purchase a single policy up to 18 months in duration.
Can I extend my policy?
Having too much fun? No problems! You can extend your policy. Just give them a call on 0800 699 070 within New Zealand or +(64) 9 913 2361 from overseas.
Do they cover for my rental vehicle excess?
With TINZ you can rent a car without stressing about the possibility of any potential damages. TINZ includes a $6,000 rental vehicle excess cover as standard on our Comprehensive and Comprehensive Plus plans, saving you on exorbitant insurance excess fees when you hire a car.
Who underwrites them?
TINZ travel insurance policies are underwritten by certain underwriters at Lloyd's (insurer). As a Coverholder of Lloyds, TINZ issues and manages the policies as an authorised representative of Coffre-Fort Pty Limited ABN 66 125 358 518, AFS Licence No. 472457.
Where are they based?
Auckland!
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2 comments on this review
11 November 2019, 18:51 PM
Regards Andrew Hughes
11 November 2019, 20:06 PM