TINZ Travel Insurance Reviews

TINZ want you to enjoy the ride without the worry - because life’s a trip. They have three different levels of cover to choose from to suit your trip, plus they cover for terrorism, high value items, winter sports, cruises and much more. Policies are available to those of any age. Dependents under 21 years of age travel for free. 24/7 emergency assistance no matter where you are in the world. Underwritten by HDI Global Specialty SE - New Zealand.

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Great value TINZ insurance

| | 1 comment Reviewed by Penny Brown on 20 January 2020, 17:10 PM

TINZ are incredibly good value, easy to subscribe to, easy to make a claim and although Ididn’t need ... Read more

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Claims dealt with quickly

| | 1 comment Reviewed by Lisa Clunie on 20 January 2020, 17:10 PM

I was pleased to learn that TINZ approved our claim for being stranded during the bushfires. Thank yo... Read more

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check Verified Review Leonard Cooper was invited by TINZ to write this review.

TiNZ is the best

| | 1 comment Reviewed by Leonard Cooper on 16 January 2020, 17:48 PM

I have used TiNZ three times now and found them the cheapest and quickest at settling claims I have u... Read more

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check Verified Review Leonard Cooper was invited by TINZ to write this review.
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Brilliant!!

| | 1 comment Reviewed by Angela Hendry on 16 January 2020, 17:48 PM

From the time I rang TINZ when we were sitting in the Emergency Department in Anaheim until the time ... Read more

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Very good service. Recommended A++

| | 1 comment Reviewed by Himanshu Kumar on 14 January 2020, 14:07 PM

Totally worth of the investment and very good customer service. Delivered as promised. Recommended in... Read more

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Prompt courteous customer service

| | 1 comment Reviewed by Bryce Compain on 14 January 2020, 14:07 PM

Prices are competitive but there are cheaper options
but because I have been well treated by TIN... Read more

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check Verified Review Sandun Samaratunga was invited by TINZ to write this review.

Hospitalizations Claims

| | 1 comment Reviewed by Sandun Samaratunga on 13 January 2020, 16:14 PM

Really appreciate quick response during the hard time we had. Also need to mention about fast and eas... Read more

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check Verified Review Sandun Samaratunga was invited by TINZ to write this review.
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check Verified Review Joy Croskery was invited by TINZ to write this review.

Will be back again

| | 1 comment Reviewed by Joy Croskery on 13 January 2020, 16:14 PM

Thankfully I didn't need to use to claim for anything so I can't comment on that process, how... Read more

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check Verified Review Joy Croskery was invited by TINZ to write this review.
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Simple & Extremely Easy

| | 1 comment Reviewed by Shan on 13 January 2020, 16:14 PM

TINZ was great to deal with. After our trip being cancelled due to a cyclone, i had a nightmare tryin... Read more

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Family travel to Asia - Excellent A+++ Claims were easy and quick!

| | 1 comment Reviewed by Tavita on 13 January 2020, 16:13 PM

My family and I had a really great experience with TINZ. During our travels, my daughter was hospital... Read more

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check Verified Review Karen Morris-Denby was invited by TINZ to write this review.

No incidences but pleased to be covered

| | 1 comment Reviewed by Karen Morris-Denby on 09 January 2020, 14:30 PM

As an older woman I travelled with confidence knowing in the event of an unfortunate medical, terror,... Read more

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check Verified Review Karen Morris-Denby was invited by TINZ to write this review.
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check Verified Review Judy Ross was invited by TINZ to write this review.

Ease of experience

| | 1 comment Reviewed by Judy Ross on 09 January 2020, 14:30 PM

I have used TINZ previously, finding the company on line. Purchasing travel insurance with TINZ on al... Read more

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check Verified Review Judy Ross was invited by TINZ to write this review.

TINZ FAQ

How many people can I include in my policy?

The more the merrier right? TINZ insures groups of up to 25. That means more fun for less hassle.

Am I covered if I go on a cruise?

Yes, you don’t even need to pick a cruise specific policy. Here’s a top tip: Even if you’re travelling in New Zealand waters you still need to pick Pacific as you're not covered by your usual health insurance when you're out at sea even if you are still technically in NZ.

Am I covered for skiing and my equipment?

Yes if you purchase a ski policy cover. TINZ will cover $1,500 worth of skiing equipment. Dare devils can even ski off piste (within resort boundaries).

Can I pay to reduce or cancel my excess?

Yes, at payment time you can pay to double your excess which decreases the cost of your premium. 

What additional extras are there?

Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items up to a total amount of $5,000.

Am I covered if my tour company collapses?

No, TINZ doesn’t provide protection from insolvency.

I'm not an New Zealand resident- can I buy cover?

No, policies are only available to New Zealand residents.

What size moped or motorbike am I covered to ride overseas?

TINZ will cover you for any engine size you ride as long as you’re insured to do so in Nez Zealand. Just make sure you get your International Drivers Permit (IDP) before you leave!

How long is their single trip cover for?

You can purchase a single policy up to 18 months in duration.

Can I extend my policy?

Having too much fun? No problems! You can extend your policy. Just give them a call on 0800 699 070 within New Zealand or +(64) 9 913 2361 from overseas.

Do they cover for my rental vehicle excess?

With TINZ you can rent a car without stressing about the possibility of any potential damages. TINZ includes a $6,000 rental vehicle excess cover as standard on our Comprehensive and Comprehensive Plus plans, saving you on exorbitant insurance excess fees when you hire a car.

Who underwrites them?

TINZ travel insurance policies are underwritten by certain underwriters at Lloyd's (insurer). As a Coverholder of Lloyds, TINZ issues and manages the policies as an authorised representative of Coffre-Fort Pty Limited ABN 66 125 358 518, AFS Licence No. 472457.

Where are they based?

Auckland!

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