Compare Travel Insurance Travel Insurance Companies TINZ Travel Insurance

TINZ Travel Insurance Reviews

TINZ want you to enjoy the ride without the worry - because life’s a trip. They have three different levels of cover to choose from to suit your trip, plus they cover for terrorism, high value items, winter sports, cruises and much more. Policies are available to those of any age. Dependents under 21 years of age travel for free. 24/7 emergency assistance no matter where you are in the world. Underwritten by Certain underwriters at Lloyd's.

Overall rating 8.7/10

Customer Experience

8.6/10
8.6/10

Claims Experience

7.8/10
7.8/10

Value for Money

8.8/10
8.8/10
Sort by: Date | Score | Claims | Value

Good cheap option

Review by Scott Langdale-Hunt | 31 January 2019, 13:21 PM | 1 comment

It's good to have a cheap insurance option for a short trip to Australia. Most useful is the rent... Read more

Overall rating
Overall rating
Customer Experience
Value for Money
Verified Review Scott Langdale-Hunt was invited by TINZ to write this review.

Don't bother if you want to claim

Review by Ian Watts | 31 January 2019, 13:21 PM | 2 comments

I am appalled that we have taken your travel insurance several times before when we have travelled an... Read more

Overall rating
Overall rating
Customer Experience
Value for Money
Claims Experience
Verified Review Ian Watts was invited by TINZ to write this review.

Disappointed!

Review by Leone Kennedy | 30 January 2019, 13:13 PM | 2 comments

I took out this policy for my daughter and my travel to Bali. Then Mt Agung erupted on Bew Years eve,... Read more

Overall rating
Overall rating
Customer Experience
Value for Money
Verified Review Leone Kennedy was invited by TINZ to write this review.

Great Cover

Review by Paul Savill | 29 January 2019, 14:45 PM | 1 comment

I have used TINZ on a number of trips and it is good knowing that cover is there if anything major h... Read more

Overall rating
Overall rating
Customer Experience
Value for Money
Verified Review Paul Savill was invited by TINZ to write this review.

Fast, easy and reliable

Review by Kylie Nimmo | 24 January 2019, 12:22 PM | 1 comment

So thankful that we go this insurance for our trip overseas. Super easy claims process, quick respons... Read more

Overall rating
Overall rating
Customer Experience
Value for Money
Claims Experience

Easy process and good communication

Review by Gillian Hughes | 21 January 2019, 15:20 PM | 1 comment

I had no need to make a claim, but taking out the insurance was very straightforward and I appreciate... Read more

Overall rating
Overall rating
Customer Experience
Value for Money
Verified Review Gillian Hughes was invited by TINZ to write this review.

Took long to reply to my emails, could never login ...

Review by Georgia Houghton-Brown | 21 January 2019, 15:20 PM | 1 comment

Every time i tried to login to the members portal there was always maintenance going on, and when I e... Read more

Overall rating
Overall rating
Customer Experience
Value for Money
Verified Review Georgia Houghton-Brown was invited by TINZ to write this review.

Good Price but Terrible

Review by Mars | 16 January 2019, 12:35 PM | 1 comment

I had an emergency injury while overseas and the insurance has taken 5+ days to tell me whether o... Read more

Overall rating
Overall rating
Customer Experience
Value for Money
Claims Experience

Easy and simple

Review by Kirsty Holdaway | 14 January 2019, 13:46 PM | 1 comment

Easy to take out, all online, electronic documents came quickly, and regular reminders of when you a... Read more

Overall rating
Overall rating
Customer Experience
Value for Money
Verified Review Kirsty Holdaway was invited by TINZ to write this review.

No problems

Review by Thomas Bayliss | 14 January 2019, 13:46 PM | 1 comment

All went well and your website was easy to use , next time we travel will use again 👌😋... Read more

Overall rating
Overall rating
Customer Experience
Value for Money
Verified Review Thomas Bayliss was invited by TINZ to write this review.

Already overseas insurance.

Review by Shahnesey Korau | 11 January 2019, 18:03 PM | 1 comment

Easily the cheapest and super easy to add dates with a minimal fee. Cruise cover included. A+ Wou... Read more

Overall rating
Overall rating
Customer Experience
Value for Money
Verified Review Shahnesey Korau was invited by TINZ to write this review.

Can't fault this experience.

Review by Fergus Young | 11 January 2019, 11:32 AM | 1 comment

It's one of those things. You buy travel insurance in the hope of never needing to use it. Had an... Read more

Overall rating
Overall rating
Customer Experience
Value for Money
Claims Experience
Verified Review Fergus Young was invited by TINZ to write this review.
Loading More Reviews ...
Sorting Reviews ...

TINZ FAQ's

How many people can I include in my policy?

The more the merrier right? TINZ insures groups of up to 25. That means more fun for less hassle.

Am I covered if I go on a cruise?

Yes, you don’t even need to pick a cruise specific policy. Here’s a top tip: Even if you’re travelling in New Zealand waters you still need to pick Pacific as you're not covered by your usual health insurance when you're out at sea even if you are still technically in NZ.

Am I covered for skiing and my equipment?

Yes if you purchase a ski policy cover. TINZ will cover $1,500 worth of skiing equipment. Dare devils can even ski off piste (within resort boundaries).

Are kids covered for free?

Yes, that’s right, kids will be covered at no added cost! Dependent children and grandchildren are included for free as long as they are under 21 years of age and not in full time employment .

Can I pay to reduce or cancel my excess?

Yes, at payment time you can pay to double your excess which decreases the cost of your premium. 

What additional extras are there?

Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items up to a total amount of $5,000.

Am I covered if my tour company collapses?

No, TINZ doesn’t provide protection from insolvency.

I'm not an New Zealand resident- can I buy cover?

No, policies are only available to New Zealand residents.

What size moped or motorbike am I covered to ride overseas?

TINZ will cover you for any engine size you ride as long as you’re insured to do so in Nez Zealand. Just make sure you get your International Drivers Permit (IDP) before you leave!

How long is their single trip cover for?

You can purchase a single policy up to 18 months in duration.

Can I extend my policy?

Having too much fun? No problems! You can extend your policy. Just give them a call on 0800 699 070 within New Zealand or +(64) 9 913 2361 from overseas.

Do they cover for my rental vehicle excess?

With TINZ you can rent a car without stressing about the possibility of any potential damages. TINZ includes a $6,000 rental vehicle excess cover as standard on our Comprehensive and Comprehensive Plus plans, saving you on exorbitant insurance excess fees when you hire a car.

Who underwrites them?

TINZ travel insurance policies are underwritten by certain underwriters at Lloyd's (insurer). As a Coverholder of Lloyds, TINZ issues and manages the policies as an authorised representative of Coffre-Fort Pty Limited ABN 66 125 358 518, AFS Licence No. 472457.

Where are they based?

Auckland!

FOUR FAST FACTS

No age limit
Under 65
90 days
$1,000 per item limit
or
Our travel insurance comparison helps you save time, worry and loads of money!