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TINZ Travel Insurance Reviews

TINZ want you to enjoy the ride without the worry - because life’s a trip. They have three different levels of cover to choose from to suit your trip, plus they cover for terrorism, high value items, winter sports, cruises and much more. Policies are available to those of any age. Dependents under 21 years of age travel for free. 24/7 emergency assistance no matter where you are in the world. Underwritten by Certain underwriters at Lloyd's.

Overall rating 9.0/10

Claims Experience

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Value for Money

9.2/10
9.2/10

Customer Experience

9.0/10
9.0/10
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Easy and well priced

Review by Melody Cameron | 09 June 2017, 15:03 PM | 1 comment

We didn't put in a claim but from the moment I made the decision to you TINZ their customer servi... Read more

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Verified Review Melody Cameron was invited by TINZ to write this review.

Communication excellent.

Review by Max Whittington | 01 June 2017, 14:36 PM | 1 comment

Not having a claim takes away contention, but the experience with insuring me will bring me back, and... Read more

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Verified Review Max Whittington was invited by TINZ to write this review.

Affordable & fast

Review by Brian May | 29 May 2017, 12:30 PM | 1 comment

I'd never heard of TINZ before but easy to purchase, affordable, good cover& great follow up.... Read more

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Verified Review Brian May was invited by TINZ to write this review.

Glad we didn't need you

Review by Mariska ter Bals | 29 May 2017, 12:29 PM | 1 comment

Thank you for the welcome back message and included link for claims.
We fortunately did not need ... Read more

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Verified Review Mariska ter Bals was invited by TINZ to write this review.

Easy website

Review by Cameron Potts | 23 May 2017, 11:49 AM | 1 comment

As we didn't need to claim I can only comment on the quote and purchase part of the process. Thi... Read more

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Verified Review Cameron Potts was invited by TINZ to write this review.

very satified

Review by Brian Money | 22 May 2017, 15:04 PM | 1 comment

though I would have been more impressed if you had accepted my praise - and advice that I had returne... Read more

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Verified Review Brian Money was invited by TINZ to write this review.

Easy insurance

Review by Olwyn Jobbitt | 05 May 2017, 12:42 PM | 1 comment

This is the first time i have used TINZ. The ease of applying online was great. It was all so quick a... Read more

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Verified Review Olwyn Jobbitt was invited by TINZ to write this review.

excellent

Review by Shoko Elliott | 01 May 2017, 12:20 PM | 1 comment

easy and quickly done, very happy. No comment about claims as I didn't need to go through this pr... Read more

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Verified Review Shoko Elliott was invited by TINZ to write this review.

Didn't need to make a claim but the easiest ins...

Review by Rachel Ryder | 01 May 2017, 12:20 PM | 1 comment

Love this insurance as it was the most affordable with all the cover I needed and then some! Easiest ... Read more

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Verified Review Rachel Ryder was invited by TINZ to write this review.

Welcome Back email.

Review by Anthony Trueman | 28 April 2017, 17:46 PM | 1 comment

First time I have ever received an email after travel regarding my travel insurance. I think this is ... Read more

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Verified Review Anthony Trueman was invited by TINZ to write this review.

Very easy

Review by Andy Thomas | 28 April 2017, 17:46 PM | 1 comment

We found TINZ was easy to work with online, even though we didn't require making a claim. Many th... Read more

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Verified Review Andy Thomas was invited by TINZ to write this review.

Best Ever

Review by Gurbir Singh | 28 April 2017, 17:46 PM | 1 comment

I had to,unfortunately,cancel our trip to Australia & filed a claim for cancelled flight tickets.... Read more

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Verified Review Gurbir Singh was invited by TINZ to write this review.
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TINZ FAQ's

How many people can I include in my policy?

The more the merrier right? TINZ insures groups of up to 25. That means more fun for less hassle.

Am I covered if I go on a cruise?

Yes, you don’t even need to pick a cruise specific policy. Here’s a top tip: Even if you’re travelling in New Zealand waters you still need to pick Pacific as you're not covered by your usual health insurance when you're out at sea even if you are still technically in NZ.

Am I covered for skiing and my equipment?

Yes if you purchase a ski policy cover. TINZ will cover $1,500 worth of skiing equipment. Dare devils can even ski off piste (within resort boundaries).

Are kids covered for free?

Yes, that’s right, kids will be covered at no added cost! Dependent children and grandchildren are included for free as long as they are under 21 years of age and not in full time employment .

Can I pay to reduce or cancel my excess?

Yes, at payment time you can pay to double your excess which decreases the cost of your premium. 

What additional extras are there?

Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items up to a total amount of $5,000.

Am I covered if my tour company collapses?

No, TINZ doesn’t provide protection from insolvency.

I'm not an New Zealand resident- can I buy cover?

No, policies are only available to New Zealand residents.

What size moped or motorbike am I covered to ride overseas?

TINZ will cover you for any engine size you ride as long as you’re insured to do so in Nez Zealand. Just make sure you get your International Drivers Permit (IDP) before you leave!

How long is their single trip cover for?

You can purchase a single policy up to 18 months in duration.

Can I extend my policy?

Having too much fun? No problems! You can extend your policy. Just give them a call on 0800 699 070 within New Zealand or +(64) 9 913 2361 from overseas.

Do they cover for my rental vehicle excess?

With TINZ you can rent a car without stressing about the possibility of any potential damages. TINZ includes a $6,000 rental vehicle excess cover as standard on our Comprehensive and Comprehensive Plus plans, saving you on exorbitant insurance excess fees when you hire a car.

Who underwrites them?

TINZ travel insurance policies are underwritten by certain underwriters at Lloyd's (insurer). As a Coverholder of Lloyds, TINZ issues and manages the policies as an authorised representative of Coffre-Fort Pty Limited ABN 66 125 358 518, AFS Licence No. 472457.

Where are they based?

Auckland!

FOUR FAST FACTS

No age limit
Under 65
90 days
$1,000 per item limit
or
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