TINZ Travel Insurance Reviews

TINZ want you to enjoy the ride without the worry - because life’s a trip. They have three different levels of cover to choose from to suit your trip, plus they cover for terrorism, high value items, winter sports, cruises and much more. Policies are available to those of any age. Dependents under 21 years of age travel for free. 24/7 emergency assistance no matter where you are in the world. Underwritten by Certain underwriters at Lloyd's.

Overall rating 8.6/10

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check Verified Review Esther Coats was invited by TINZ to write this review.

No problems, good to have

Review by Esther Coats | 09 January 2017, 11:54 AM | 1 comment Reviewed by Esther Coats on 09 January 2017, 11:54 AM

I didn't need a claim, but setting up insurance was easy and stress-free on the night before I tr... Read more

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check Verified Review Esther Coats was invited by TINZ to write this review.
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check Verified Review Jacob Harrison-Adams was invited by TINZ to write this review.

Excellent value for money.

Review by Jacob Harrison-Adams | 09 January 2017, 11:54 AM | 1 comment Reviewed by Jacob Harrison-Adams on 09 January 2017, 11:54 AM

Although we did not need to make a claim the policy was reasonably priced and covered absolutely ever... Read more

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check Verified Review Jacob Harrison-Adams was invited by TINZ to write this review.
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check Verified Review Catherine Williams was invited by TINZ to write this review.

A good experience and I never made a claim

Review by Catherine Williams | 09 January 2017, 11:54 AM | 1 comment Reviewed by Catherine Williams on 09 January 2017, 11:54 AM

I have now used TINZ twice without making a claim and I feel that if or when I need to use you again ... Read more

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check Verified Review Catherine Williams was invited by TINZ to write this review.
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check Verified Review Matthew Stancombe was invited by TINZ to write this review.

No contact.

Review by Matthew Stancombe | 15 December 2016, 11:12 AM | 2 comments Reviewed by Matthew Stancombe on 15 December 2016, 11:12 AM

I made contact about a potential claim by email and had no response for 10 working days. I sent a fol... Read more

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check Verified Review Matthew Stancombe was invited by TINZ to write this review.
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Poor Claims Experience

Review by Dave Mackie | 13 December 2016, 14:06 PM | 1 comment Reviewed by Dave Mackie on 13 December 2016, 14:06 PM

Initial claim process ok.
Payment delayed - my error in bank details
Delayed a month before p... Read more

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check Verified Review Charles Dishroon was invited by TINZ to write this review.

Easy to obtain

Review by Charles Dishroon | 12 December 2016, 13:13 PM | 1 comment Reviewed by Charles Dishroon on 12 December 2016, 13:13 PM

I had no incidents, but it was comforting to know that If I did that I had some insurance. Read more

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check Verified Review Charles Dishroon was invited by TINZ to write this review.
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check Verified Review Donna Cavanagh was invited by TINZ to write this review.

Friendly and helpful

Review by Donna Cavanagh | 08 December 2016, 18:33 PM | 1 comment Reviewed by Donna Cavanagh on 08 December 2016, 18:33 PM

TINZ made the whole process of taking our travel insurance easy and painless. Thank you for your help... Read more

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check Verified Review Donna Cavanagh was invited by TINZ to write this review.
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check Verified Review Ben Pita was invited by TINZ to write this review.

AWESOME Customer Service CHEAPEST AROUND

Review by Ben Pita | 06 December 2016, 19:10 PM | 1 comment Reviewed by Ben Pita on 06 December 2016, 19:10 PM

Although we didn't need to make a claim knowing we had a policy gave us peace of mind!!! The cust... Read more

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check Verified Review Ben Pita was invited by TINZ to write this review.
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Easy Peasy

Review by Rob Kersey | 05 December 2016, 10:54 AM | 1 comment Reviewed by Rob Kersey on 05 December 2016, 10:54 AM

Too easy worry free at a good price . didn't need it but glad I had that peace of mind. Read more

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check Verified Review Matiu Andrews-Cookson was invited by TINZ to write this review.

Simple and great value

Review by Matiu Andrews-Cookson | 17 November 2016, 11:04 AM | 1 comment Reviewed by Matiu Andrews-Cookson on 17 November 2016, 11:04 AM

I didn't have a claim but seemed a great insurance plan. I was a little confused by the cover da... Read more

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check Verified Review Matiu Andrews-Cookson was invited by TINZ to write this review.
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check Verified Review Felicity Williams was invited by TINZ to write this review.

Smooth and easy

Review by Felicity Williams | 15 November 2016, 19:27 PM | 1 comment Reviewed by Felicity Williams on 15 November 2016, 19:27 PM

Choosing TINZ was an easy choice.I had compared prices with other travel insurance companies and TINZ... Read more

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check Verified Review Felicity Williams was invited by TINZ to write this review.
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check Verified Review Michelle Reid was invited by TINZ to write this review.

Great company, no stress

Review by Michelle Reid | 11 November 2016, 15:33 PM | 1 comment Reviewed by Michelle Reid on 11 November 2016, 15:33 PM

As I extended my trip, I'd have liked an option online to do so without having to reclaim, or tal... Read more

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check Verified Review Michelle Reid was invited by TINZ to write this review.

TINZ FAQ's

How many people can I include in my policy?

The more the merrier right? TINZ insures groups of up to 25. That means more fun for less hassle.

Am I covered if I go on a cruise?

Yes, you don’t even need to pick a cruise specific policy. Here’s a top tip: Even if you’re travelling in New Zealand waters you still need to pick Pacific as you're not covered by your usual health insurance when you're out at sea even if you are still technically in NZ.

Am I covered for skiing and my equipment?

Yes if you purchase a ski policy cover. TINZ will cover $1,500 worth of skiing equipment. Dare devils can even ski off piste (within resort boundaries).

Can I pay to reduce or cancel my excess?

Yes, at payment time you can pay to double your excess which decreases the cost of your premium. 

What additional extras are there?

Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items up to a total amount of $5,000.

Am I covered if my tour company collapses?

No, TINZ doesn’t provide protection from insolvency.

I'm not an New Zealand resident- can I buy cover?

No, policies are only available to New Zealand residents.

What size moped or motorbike am I covered to ride overseas?

TINZ will cover you for any engine size you ride as long as you’re insured to do so in Nez Zealand. Just make sure you get your International Drivers Permit (IDP) before you leave!

How long is their single trip cover for?

You can purchase a single policy up to 18 months in duration.

Can I extend my policy?

Having too much fun? No problems! You can extend your policy. Just give them a call on 0800 699 070 within New Zealand or +(64) 9 913 2361 from overseas.

Do they cover for my rental vehicle excess?

With TINZ you can rent a car without stressing about the possibility of any potential damages. TINZ includes a $6,000 rental vehicle excess cover as standard on our Comprehensive and Comprehensive Plus plans, saving you on exorbitant insurance excess fees when you hire a car.

Who underwrites them?

TINZ travel insurance policies are underwritten by certain underwriters at Lloyd's (insurer). As a Coverholder of Lloyds, TINZ issues and manages the policies as an authorised representative of Coffre-Fort Pty Limited ABN 66 125 358 518, AFS Licence No. 472457.

Where are they based?

Auckland!

FOUR FAST FACTS

age limit
No age limit
age limit
Under 65
multi trip duration
90 days
luggage cover
$1,000 per item limit
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