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TINZ Travel Insurance Reviews

TINZ want you to enjoy the ride without the worry - because life’s a trip. They have three different levels of cover to choose from to suit your trip, plus they cover for terrorism, high value items, winter sports, cruises and much more. Policies are available to those of any age. Dependents under 21 years of age travel for free. 24/7 emergency assistance no matter where you are in the world. Underwritten by Certain underwriters at Lloyd's.

Overall rating 8.7/10

Claims Experience

7.8/10
7.8/10

Customer Experience

8.6/10
8.6/10

Value for Money

8.8/10
8.8/10
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Good Deal

Review by Bruce | 07 March 2019, 12:17 PM | 1 comment

Easy to take out and great value for money. The guy on the phone was quick to answer my questions and... Read more

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Smooth claim process

Review by Agustin Segui | 04 March 2019, 19:17 PM | 1 comment

The claim process was neat. We presented all the required documents, and the settlement took less tha... Read more

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Verified Review Agustin Segui was invited by TINZ to write this review.

Quick and easy

Review by Miranda Cooke | 27 February 2019, 12:36 PM | 1 comment

Getting our travel insurance was easy and straight forward i liked that you already accepted certain ... Read more

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Verified Review Miranda Cooke was invited by TINZ to write this review.

TINZ - travel claim

Review by Tricia Wilkinson | 26 February 2019, 11:57 AM | 1 comment

Unfortunately I had to claim on our travel insurance, we had to cut short our holiday due to family t... Read more

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Easy first travel pit stop

Review by MARIA WOOD | 25 February 2019, 13:05 PM | 1 comment

Super easy setting up travel insurance policy. Comparing prices out did all the competition hands do... Read more

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Verified Review MARIA WOOD was invited by TINZ to write this review.

Stress free Travel

Review by Aroha Ball | 20 February 2019, 13:45 PM | 1 comment

It was easy to organize over the internet, and we found the cost very reasonable. Luckily we did not... Read more

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Verified Review Aroha Ball was invited by TINZ to write this review.

Pre existing conditions

Review by Malcolm | 18 February 2019, 18:31 PM | 0 comment

Many are covered. Just make sure you declare. The policy was fair & easy to understand.Options to... Read more

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Awesome

Review by Susan Jordan | 11 February 2019, 14:00 PM | 1 comment

I wouldn't use any other company, it's so easy. Especially now my knee surgery 6 years ago is... Read more

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Would Use Again

Review by Rosslyn Sargent | 11 February 2019, 13:59 PM | 1 comment

Good price for travel insurance. Didn't need to make a claim, but was reminded by email to do so... Read more

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Verified Review Rosslyn Sargent was invited by TINZ to write this review.

Satisfied Customers.

Review by John Clearwater | 08 February 2019, 13:28 PM | 1 comment

Getting insurance through TINZ was hassle free. They were prepared to give us cover for countries w... Read more

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Verified Review John Clearwater was invited by TINZ to write this review.

Easy as 1,2,3!

Review by Brett Ducher | 01 February 2019, 15:55 PM | 1 comment

Thanks for easy experience! Great prices that compete with the biggest names in the game. I will defi... Read more

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Verified Review Brett Ducher was invited by TINZ to write this review.

Support at short notice

Review by Robert Fisk | 01 February 2019, 15:55 PM | 1 comment

My wife and I bought a Grabaseat holiday in Rarotonga. I needed travel insurance at short notice. O... Read more

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Verified Review Robert Fisk was invited by TINZ to write this review.
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TINZ FAQ's

How many people can I include in my policy?

The more the merrier right? TINZ insures groups of up to 25. That means more fun for less hassle.

Am I covered if I go on a cruise?

Yes, you don’t even need to pick a cruise specific policy. Here’s a top tip: Even if you’re travelling in New Zealand waters you still need to pick Pacific as you're not covered by your usual health insurance when you're out at sea even if you are still technically in NZ.

Am I covered for skiing and my equipment?

Yes if you purchase a ski policy cover. TINZ will cover $1,500 worth of skiing equipment. Dare devils can even ski off piste (within resort boundaries).

Are kids covered for free?

Yes, that’s right, kids will be covered at no added cost! Dependent children and grandchildren are included for free as long as they are under 21 years of age and not in full time employment .

Can I pay to reduce or cancel my excess?

Yes, at payment time you can pay to double your excess which decreases the cost of your premium. 

What additional extras are there?

Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items up to a total amount of $5,000.

Am I covered if my tour company collapses?

No, TINZ doesn’t provide protection from insolvency.

I'm not an New Zealand resident- can I buy cover?

No, policies are only available to New Zealand residents.

What size moped or motorbike am I covered to ride overseas?

TINZ will cover you for any engine size you ride as long as you’re insured to do so in Nez Zealand. Just make sure you get your International Drivers Permit (IDP) before you leave!

How long is their single trip cover for?

You can purchase a single policy up to 18 months in duration.

Can I extend my policy?

Having too much fun? No problems! You can extend your policy. Just give them a call on 0800 699 070 within New Zealand or +(64) 9 913 2361 from overseas.

Do they cover for my rental vehicle excess?

With TINZ you can rent a car without stressing about the possibility of any potential damages. TINZ includes a $6,000 rental vehicle excess cover as standard on our Comprehensive and Comprehensive Plus plans, saving you on exorbitant insurance excess fees when you hire a car.

Who underwrites them?

TINZ travel insurance policies are underwritten by certain underwriters at Lloyd's (insurer). As a Coverholder of Lloyds, TINZ issues and manages the policies as an authorised representative of Coffre-Fort Pty Limited ABN 66 125 358 518, AFS Licence No. 472457.

Where are they based?

Auckland!

FOUR FAST FACTS

No age limit
Under 65
90 days
$1,000 per item limit
or
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