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TINZ Travel Insurance Reviews

TINZ want you to enjoy the ride without the worry - because life’s a trip. They have three different levels of cover to choose from to suit your trip, plus they cover for terrorism, high value items, winter sports, cruises and much more. Policies are available to those of any age. Dependents under 21 years of age travel for free. 24/7 emergency assistance no matter where you are in the world. Underwritten by Certain underwriters at Lloyd's.

Overall rating 9.0/10

Customer Experience

9.0/10
9.0/10

Claims Experience

8.3/10
8.3/10

Value for Money

9.1/10
9.1/10
Sort by: Date | Score | Claims | Value

Didn't have to claim but seemed organised

Review by Andrew Heels | 24 August 2017, 15:03 PM | 0 comment

How about I get a discount for not using your services claims wise , good PR and a great selling pitc... Read more

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Verified Review Andrew Heels was invited by TINZ to write this review.

Good Service

Review by MANIKANDAN BALAKRISHNAN MOTHILAL | 07 August 2017, 14:53 PM | 1 comment

TINZ,
It was easy paper work and very straight forward. We had medical emergency in our travel, ... Read more

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Verified Review MANIKANDAN BALAKRISHNAN MOTHILAL was invited by TINZ to write this review.

Excellent contact and support

Review by Sharon Wilson | 09 August 2017, 12:28 PM | 1 comment

Even though no claim was made you kept in touch with me throughout my 6 weeks travel I felt safe an... Read more

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Verified Review Sharon Wilson was invited by TINZ to write this review.

Web and service

Review by Selwyn Kenneally | 07 August 2017, 14:54 PM | 1 comment

Website does not flow to conclusion logically, needs better CTA's. Your font is jazzy, but diffic... Read more

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Verified Review Selwyn Kenneally was invited by TINZ to write this review.

Quick and easy. Good communication

Review by Teresa Bowe | 07 August 2017, 14:54 PM | 1 comment

Thanks for the texts and emails reminding me of travel info. Simple, concise, personal. Nice to have ... Read more

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Incident free

Review by Fiona McGrath | 07 August 2017, 14:54 PM | 1 comment

Although i had no incidents I felt secure that if anything did happen I would be covered. I felt I d... Read more

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Verified Review Fiona McGrath was invited by TINZ to write this review.

Value for money

Review by Hugh Sykes | 21 July 2017, 16:37 PM | 1 comment

Cover provided was good, usual small print to work through. Good value for money. The welcome home em... Read more

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Verified Review Hugh Sykes was invited by TINZ to write this review.

Great customer support

Review by Kate | 12 July 2017, 16:19 PM | 1 comment

Thanks to TINZ who helped me process a travel claim when I unexpectedly had to cancel my trip oversea... Read more

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Verified Review Kate was invited by TINZ to write this review.

Great value and great support

Review by Douglas | 12 July 2017, 16:19 PM | 1 comment

Best price for insurance to america. I had delayed connecting flights and claimed on extra accommodat... Read more

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Verified Review Douglas was invited by TINZ to write this review.

Best experience ever.

Review by Peter | 12 July 2017, 16:19 PM | 1 comment

Damaged a rental car in Europe & claim was processed within 3 days of my return to NZ. Couldn'... Read more

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Verified Review Peter was invited by TINZ to write this review.

Excellent stress-free

Review by Abigail | 10 July 2017, 18:49 PM | 1 comment

My claims experience was incredible, its so easy and stress-free. The staff were excellent! Wouldn... Read more

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Verified Review Abigail was invited by TINZ to write this review.

Simple and easy

Review by Nataly Nunez Vera | 10 July 2017, 18:49 PM | 1 comment

I like how easy was to buy the insurance. It was in a reasonable price as well. Definitly buy it agai... Read more

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Verified Review Nataly Nunez Vera was invited by TINZ to write this review.
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TINZ FAQ's

How many people can I include in my policy?

The more the merrier right? TINZ insures groups of up to 25. That means more fun for less hassle.

Am I covered if I go on a cruise?

Yes, you don’t even need to pick a cruise specific policy. Here’s a top tip: Even if you’re travelling in New Zealand waters you still need to pick Pacific as you're not covered by your usual health insurance when you're out at sea even if you are still technically in NZ.

Am I covered for skiing and my equipment?

Yes if you purchase a ski policy cover. TINZ will cover $1,500 worth of skiing equipment. Dare devils can even ski off piste (within resort boundaries).

Are kids covered for free?

Yes, that’s right, kids will be covered at no added cost! Dependent children and grandchildren are included for free as long as they are under 21 years of age and not in full time employment .

Can I pay to reduce or cancel my excess?

Yes, at payment time you can pay to double your excess which decreases the cost of your premium. 

What additional extras are there?

Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items up to a total amount of $5,000.

Am I covered if my tour company collapses?

No, TINZ doesn’t provide protection from insolvency.

I'm not an New Zealand resident- can I buy cover?

No, policies are only available to New Zealand residents.

What size moped or motorbike am I covered to ride overseas?

TINZ will cover you for any engine size you ride as long as you’re insured to do so in Nez Zealand. Just make sure you get your International Drivers Permit (IDP) before you leave!

How long is their single trip cover for?

You can purchase a single policy up to 18 months in duration.

Can I extend my policy?

Having too much fun? No problems! You can extend your policy. Just give them a call on 0800 699 070 within New Zealand or +(64) 9 913 2361 from overseas.

Do they cover for my rental vehicle excess?

With TINZ you can rent a car without stressing about the possibility of any potential damages. TINZ includes a $6,000 rental vehicle excess cover as standard on our Comprehensive and Comprehensive Plus plans, saving you on exorbitant insurance excess fees when you hire a car.

Who underwrites them?

TINZ travel insurance policies are underwritten by certain underwriters at Lloyd's (insurer). As a Coverholder of Lloyds, TINZ issues and manages the policies as an authorised representative of Coffre-Fort Pty Limited ABN 66 125 358 518, AFS Licence No. 472457.

Where are they based?

Auckland!

FOUR FAST FACTS

No age limit
Under 65
90 days
$1,000 per item limit
or
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