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TINZ Travel Insurance Reviews

TINZ want you to enjoy the ride without the worry - because life’s a trip. They have three different levels of cover to choose from to suit your trip, plus they cover for terrorism, high value items, winter sports, cruises and much more. Policies are available to those of any age. Dependents under 21 years of age travel for free. 24/7 emergency assistance no matter where you are in the world. Underwritten by Certain underwriters at Lloyd's.

Overall rating 9.0/10

Claims Experience

7.9/10
7.9/10

Value for Money

9.1/10
9.1/10

Customer Experience

9.0/10
9.0/10
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Best Experience with an Insurance Company ever

Review by Melanie Prendergast | 21 August 2017, 22:30 PM | 1 comment

Thanks guys, I felt safe when overseas and I never had issues and your system was easy and friendly. ... Read more

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Verified Review Melanie Prendergast was invited by TINZ to write this review.

Help was awesome ...easy to contact .

Review by Jacqueline Hakaraia | 21 August 2017, 22:30 PM | 1 comment

We did not make a claim ..but when we called them for some help they were awesome. They found addres... Read more

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Verified Review Jacqueline Hakaraia was invited by TINZ to write this review.

Getting insurance while overseas

Review by Katherine Vogelhaupt | 24 August 2017, 15:02 PM | 0 comment

TINZ is one of 2 companies in NZ who was willing to insure me while I was travelling overseas. And it... Read more

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Verified Review Katherine Vogelhaupt was invited by TINZ to write this review.

Affordable and efficient :)

Review by Lisë Earnshaw | 21 August 2017, 22:30 PM | 1 comment

Trip was a breeze, covered everything that didn't but could go wrong. Highly recommend this to ot... Read more

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Adobe!

Review by Christine Lambert | 21 August 2017, 22:31 PM | 1 comment

I have not joined Adobe and do not want to, so therefore I have had to print the claim form out and s... Read more

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Verified Review Christine Lambert was invited by TINZ to write this review.

First time

Review by David Sage | 17 August 2017, 13:40 PM | 1 comment

It was straight forward to book the car excess insurance. It was reasonable value for money . We did... Read more

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Verified Review David Sage was invited by TINZ to write this review.

Didn't have to claim but seemed organised

Review by Andrew Heels | 24 August 2017, 15:03 PM | 0 comment

How about I get a discount for not using your services claims wise , good PR and a great selling pitc... Read more

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Verified Review Andrew Heels was invited by TINZ to write this review.

Good Service

Review by MANIKANDAN BALAKRISHNAN MOTHILAL | 07 August 2017, 14:53 PM | 1 comment

TINZ,
It was easy paper work and very straight forward. We had medical emergency in our travel, ... Read more

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Verified Review MANIKANDAN BALAKRISHNAN MOTHILAL was invited by TINZ to write this review.

Excellent contact and support

Review by Sharon Wilson | 09 August 2017, 12:28 PM | 1 comment

Even though no claim was made you kept in touch with me throughout my 6 weeks travel I felt safe an... Read more

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Verified Review Sharon Wilson was invited by TINZ to write this review.

Web and service

Review by Selwyn Kenneally | 07 August 2017, 14:54 PM | 1 comment

Website does not flow to conclusion logically, needs better CTA's. Your font is jazzy, but diffic... Read more

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Verified Review Selwyn Kenneally was invited by TINZ to write this review.

Quick and easy. Good communication

Review by Teresa Bowe | 07 August 2017, 14:54 PM | 1 comment

Thanks for the texts and emails reminding me of travel info. Simple, concise, personal. Nice to have ... Read more

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Incident free

Review by Fiona McGrath | 07 August 2017, 14:54 PM | 1 comment

Although i had no incidents I felt secure that if anything did happen I would be covered. I felt I d... Read more

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Verified Review Fiona McGrath was invited by TINZ to write this review.
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TINZ FAQ's

How many people can I include in my policy?

The more the merrier right? TINZ insures groups of up to 25. That means more fun for less hassle.

Am I covered if I go on a cruise?

Yes, you don’t even need to pick a cruise specific policy. Here’s a top tip: Even if you’re travelling in New Zealand waters you still need to pick Pacific as you're not covered by your usual health insurance when you're out at sea even if you are still technically in NZ.

Am I covered for skiing and my equipment?

Yes if you purchase a ski policy cover. TINZ will cover $1,500 worth of skiing equipment. Dare devils can even ski off piste (within resort boundaries).

Are kids covered for free?

Yes, that’s right, kids will be covered at no added cost! Dependent children and grandchildren are included for free as long as they are under 21 years of age and not in full time employment .

Can I pay to reduce or cancel my excess?

Yes, at payment time you can pay to double your excess which decreases the cost of your premium. 

What additional extras are there?

Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items up to a total amount of $5,000.

Am I covered if my tour company collapses?

No, TINZ doesn’t provide protection from insolvency.

I'm not an New Zealand resident- can I buy cover?

No, policies are only available to New Zealand residents.

What size moped or motorbike am I covered to ride overseas?

TINZ will cover you for any engine size you ride as long as you’re insured to do so in Nez Zealand. Just make sure you get your International Drivers Permit (IDP) before you leave!

How long is their single trip cover for?

You can purchase a single policy up to 18 months in duration.

Can I extend my policy?

Having too much fun? No problems! You can extend your policy. Just give them a call on 0800 699 070 within New Zealand or +(64) 9 913 2361 from overseas.

Do they cover for my rental vehicle excess?

With TINZ you can rent a car without stressing about the possibility of any potential damages. TINZ includes a $6,000 rental vehicle excess cover as standard on our Comprehensive and Comprehensive Plus plans, saving you on exorbitant insurance excess fees when you hire a car.

Who underwrites them?

TINZ travel insurance policies are underwritten by certain underwriters at Lloyd's (insurer). As a Coverholder of Lloyds, TINZ issues and manages the policies as an authorised representative of Coffre-Fort Pty Limited ABN 66 125 358 518, AFS Licence No. 472457.

Where are they based?

Auckland!

FOUR FAST FACTS

No age limit
Under 65
90 days
$1,000 per item limit
or
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