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TINZ Travel Insurance Reviews

TINZ want you to enjoy the ride without the worry - because life’s a trip. They have three different levels of cover to choose from to suit your trip, plus they cover for terrorism, high value items, winter sports, cruises and much more. Policies are available to those of any age. Dependents under 21 years of age travel for free. 24/7 emergency assistance no matter where you are in the world. Underwritten by Certain underwriters at Lloyd's.

Overall rating 8.9/10

Value for Money

9.1/10
9.1/10

Claims Experience

8.2/10
8.2/10

Customer Experience

8.9/10
8.9/10
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Easy and economical

Review by Grant Robinson | 19 June 2018, 02:03 AM | 0 comment

Your webite was easy to use. It offered cover and premium options. The email contact before, during a... Read more

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Verified Review Grant Robinson was invited by TINZ to write this review.

Prompt customer response to query

Review by Hazel Littlejohn | 19 June 2018, 02:03 AM | 0 comment

Didn't need to make a claim but were helpful with a query that was replied quickly. Cheap insuran... Read more

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Verified Review Hazel Littlejohn was invited by TINZ to write this review.

Stress Free

Review by Aroha Koko | 15 June 2018, 20:17 PM | 1 comment

Amazing customer experience all round. Great value for money for our family of four. Provided peace... Read more

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Verified Review Aroha Koko was invited by TINZ to write this review.

Easily done on line. Competitively priced.

Review by Margaret Linscott | 06 June 2018, 12:50 PM | 1 comment

Good to get a return home emaIl with a link should a claim be neccessary. Fortunately I have not need... Read more

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Verified Review Margaret Linscott was invited by TINZ to write this review.

Highly recommend TINZ!

Review by Maria Wong | 05 June 2018, 13:58 PM | 1 comment

We have used TINZ for the past two years after discovering that your comprehensive policies were the ... Read more

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Verified Review Maria Wong was invited by TINZ to write this review.

Very mediocre

Review by Jessie Berends | 05 June 2018, 13:57 PM | 1 comment

It was a very mediocre experience. You get 2x emails for what you pay, especially if you don't e... Read more

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Verified Review Jessie Berends was invited by TINZ to write this review.

Will always use TINZ for our Travel Insurance

Review by Steven Bradshaw | 31 May 2018, 14:27 PM | 1 comment

We have used TINZ in the past and had to make a claim two times for dramas we encountered. There was ... Read more

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Verified Review Steven Bradshaw was invited by TINZ to write this review.

Simple

Review by Debbie MARRINER | 29 May 2018, 11:56 AM | 1 comment

Very easy process to get travel insurance online that suited our needs. Thankyou. Maybe a discount o... Read more

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Verified Review Debbie MARRINER was invited by TINZ to write this review.

Great to have coverage

Review by Toni Williams | 24 May 2018, 11:38 AM | 1 comment

Fast and easy to arrange. Glad I didn't need to use it but knowing I was covered made for a stres... Read more

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Verified Review Toni Williams was invited by TINZ to write this review.

Avoid!!

Review by Árón Ó Náraigh | 24 May 2018, 11:38 AM | 1 comment

Difficult to get hold of, only responded to 2nd email after a week of waiting, unable to contact by p... Read more

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Easy, hassle free when completing forms online

Review by Sharon Noema | 17 May 2018, 19:23 PM | 1 comment

Hubby and I had to travel to Hawaii on holiday for 9 days..had previously enquired about travel insur... Read more

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Verified Review Sharon Noema was invited by TINZ to write this review.

So easy and reasonable rates and cover

Review by Melody Cameron | 02 May 2018, 17:43 PM | 1 comment

Good friendly service and I feel a good price for the services. Have used TINZ now several times and... Read more

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Verified Review Melody Cameron was invited by TINZ to write this review.
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TINZ FAQ's

How many people can I include in my policy?

The more the merrier right? TINZ insures groups of up to 25. That means more fun for less hassle.

Am I covered if I go on a cruise?

Yes, you don’t even need to pick a cruise specific policy. Here’s a top tip: Even if you’re travelling in New Zealand waters you still need to pick Pacific as you're not covered by your usual health insurance when you're out at sea even if you are still technically in NZ.

Am I covered for skiing and my equipment?

Yes if you purchase a ski policy cover. TINZ will cover $1,500 worth of skiing equipment. Dare devils can even ski off piste (within resort boundaries).

Are kids covered for free?

Yes, that’s right, kids will be covered at no added cost! Dependent children and grandchildren are included for free as long as they are under 21 years of age and not in full time employment .

Can I pay to reduce or cancel my excess?

Yes, at payment time you can pay to double your excess which decreases the cost of your premium. 

What additional extras are there?

Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items up to a total amount of $5,000.

Am I covered if my tour company collapses?

No, TINZ doesn’t provide protection from insolvency.

I'm not an New Zealand resident- can I buy cover?

No, policies are only available to New Zealand residents.

What size moped or motorbike am I covered to ride overseas?

TINZ will cover you for any engine size you ride as long as you’re insured to do so in Nez Zealand. Just make sure you get your International Drivers Permit (IDP) before you leave!

How long is their single trip cover for?

You can purchase a single policy up to 18 months in duration.

Can I extend my policy?

Having too much fun? No problems! You can extend your policy. Just give them a call on 0800 699 070 within New Zealand or +(64) 9 913 2361 from overseas.

Do they cover for my rental vehicle excess?

With TINZ you can rent a car without stressing about the possibility of any potential damages. TINZ includes a $6,000 rental vehicle excess cover as standard on our Comprehensive and Comprehensive Plus plans, saving you on exorbitant insurance excess fees when you hire a car.

Who underwrites them?

TINZ travel insurance policies are underwritten by certain underwriters at Lloyd's (insurer). As a Coverholder of Lloyds, TINZ issues and manages the policies as an authorised representative of Coffre-Fort Pty Limited ABN 66 125 358 518, AFS Licence No. 472457.

Where are they based?

Auckland!

FOUR FAST FACTS

No age limit
Under 65
90 days
$1,000 per item limit
or
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