1Cover Travel Insurance Reviews

Insurance You Can Count On, 1Cover Direct Insurance Group Was Founded In 2003. This experience has allowed them to establish a team of travel insurance experts and are proud to say they have provided cover to over 1 Million customers. Policies are available to all ages. Dependants travel for free under 21 years of age. 24/7 emergency assistance. Underwritten by certain underwriters at Lloyds.

Overall rating 8.6/10

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8.7/10
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Value for Money

8.7/10
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check Verified Review Marilyn Fallis was invited by 1Cover to write this review.

Friendly efficient service.

Review by Marilyn Fallis | 22 May 2017, 15:04 PM | 0 comment Reviewed by Marilyn Fallis on 22 May 2017, 15:04 PM

Once my trip had commenced I needed to extend my travel policy. With 1Cover it was no problem. My ema... Read more

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check Verified Review Marilyn Fallis was invited by 1Cover to write this review.
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check Verified Review Vincent Matthews-Rudolph was invited by 1Cover to write this review.

1 Cover is the way to go!

Review by Vincent Matthews-Rudolph | 22 May 2017, 15:04 PM | 0 comment Reviewed by Vincent Matthews-Rudolph on 22 May 2017, 15:04 PM

1 cover is so easy and what you pay for it is very affordable. Will always be my number one when we&#... Read more

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check Verified Review Vincent Matthews-Rudolph was invited by 1Cover to write this review.
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Happy Customer

Review by William Gabriel McElhinney | 22 May 2017, 15:04 PM | 0 comment Reviewed by William Gabriel McElhinney on 22 May 2017, 15:04 PM

Never had a problem requiring a claim but confident that if/when I do it will be dealt with professio... Read more

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check Verified Review Richard Pearce was invited by 1Cover to write this review.

Very misleading policy wording

Review by Richard Pearce | 22 May 2017, 15:04 PM | 0 comment Reviewed by Richard Pearce on 22 May 2017, 15:04 PM

I thought that I had no-excess medical cover with my "comprehensive plan" however as I can un... Read more

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check Verified Review Richard Pearce was invited by 1Cover to write this review.
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check Verified Review Joanne Clearwater was invited by 1Cover to write this review.

Too easy...

Review by Joanne Clearwater | 22 May 2017, 15:04 PM | 0 comment Reviewed by Joanne Clearwater on 22 May 2017, 15:04 PM

Value for money as it covered everything I needed without having to request add-on's (Diving and ... Read more

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check Verified Review Joanne Clearwater was invited by 1Cover to write this review.
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Did not need to use insurance.

Review by Elaine Chaney | 22 May 2017, 15:04 PM | 1 comment Reviewed by Elaine Chaney on 22 May 2017, 15:04 PM

I went away safe in the knowledge that if anything happened I was covered. Thankfully nothing did. I... Read more

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check Verified Review Matthew Sharp was invited by 1Cover to write this review.

Read the Terms Carefully

Review by Matthew Sharp | 15 May 2017, 18:20 PM | 0 comment Reviewed by Matthew Sharp on 15 May 2017, 18:20 PM

In general, my experience has been ok. The customer service has been good and the response on my clai... Read more

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check Verified Review Matthew Sharp was invited by 1Cover to write this review.
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check Verified Review Keith Newton was invited by 1Cover to write this review.

Next trip I will look for a cheaper deal for us over 70s

Review by Keith Newton | 15 May 2017, 18:19 PM | 0 comment Reviewed by Keith Newton on 15 May 2017, 18:19 PM

Sure, us "oldies" are more liable to claim from falls and illness etc, but we don't do al... Read more

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check Verified Review Keith Newton was invited by 1Cover to write this review.
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check Verified Review Kodyn Glenn Saxon Brown was invited by 1Cover to write this review.

Awesome insurance company

Review by Kodyn Glenn Saxon Brown | 15 May 2017, 18:19 PM | 0 comment Reviewed by Kodyn Glenn Saxon Brown on 15 May 2017, 18:19 PM

Straight forward and affordable company, and when It came to claiming was an absolute breeze - very m... Read more

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check Verified Review Kodyn Glenn Saxon Brown was invited by 1Cover to write this review.
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check Verified Review Diane Sinclair was invited by 1Cover to write this review.

Reasonably Priceed Reliable Insurance

Review by Diane Sinclair | 15 May 2017, 18:19 PM | 0 comment Reviewed by Diane Sinclair on 15 May 2017, 18:19 PM

Travel Insurance if choice now. Recent holiday in Fiji was a great success and no need to claim anyth... Read more

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check Verified Review Diane Sinclair was invited by 1Cover to write this review.
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check Verified Review Amanda Jensen was invited by 1Cover to write this review.

Fantastic Customer Service

Review by Amanda Jensen | 15 May 2017, 18:19 PM | 0 comment Reviewed by Amanda Jensen on 15 May 2017, 18:19 PM

While overseas I changed my travel plans and added a trip to Singapore. The customer service team we... Read more

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check Verified Review Amanda Jensen was invited by 1Cover to write this review.
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check Verified Review Ron Martin was invited by 1Cover to write this review.

Great 'peace of mind' cover

Review by Ron Martin | 11 May 2017, 11:59 AM | 0 comment Reviewed by Ron Martin on 11 May 2017, 11:59 AM

While we had no need to make claims the 'peace of mind' having great cover allowed us to rela... Read more

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check Verified Review Ron Martin was invited by 1Cover to write this review.

1Cover FAQ's

How many people can I include in my policy?

The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.

Am I covered if I go on a cruise?

Yes, whether you’re boarding a cruiseliner that travels the open ocean or cruising along the rivers of Europe, 1Cover's Cruise Pack add-on provides you with cover from ship to shore. If you're cruising for more than 2 days you must select the add-on and pay the additional premium to be covered.

Am I covered for skiing and for my equipment?

Yes if you purchase their Ski Pack add on. 1Cover will cover $1,500 worth of skiing equipment. Dare devils can even ski off piste (within resort boundaries).

Can I pay to reduce or cancel my excess?

Yes if you pay an additional premium when you purchase your policy.

What additional extras are there?

Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items up to a total amount of $5,000.

Am I covered if my tour company collapses?

1Cover doesn’t provide protection from insolvency.

I’m not a New Zealand resident- can I buy cover?

Sure! Just head over to their visitors travel insurance policy. So long as your trip is within NZ you will be eligible for unlimited medical cover.

What size moped or motorbike am I covered to ride overseas?

1Cover will cover you for any engine size you ride as long as you’re insured to do so in NZ. Just make sure you get your International Drivers Permit (IDP) before you leave!

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. Just give them a call!

Do they cover for my rental vehicle excess?

Yes, for up to $5000. Cover includes sedans, hatchbacks, station-wagon, four wheel drives, mini bus or campervan/motorhome that does not exceed 4.5 tonne.

Who underwrites them?

1Cover ® is a registered trademark of 1Cover Pty Limited. 1Cover NZ Ltd, Company No. 1588084, FSP472306 (a NZ company) arranges this insurance as an Appointed Representative of Coffre-Fort Pty Ltd, ABN 66 125 358 518, AFS Licence No. 472457. This insurance is underwritten by certain underwriters at Lloyd’s.

Where are they based?

Auckland

What is the cooling off period?

14 days

FOUR FAST FACTS

age limit
No age limit
age limit
Under 65
multi trip duration
90 days
luggage cover
$750 per item limit
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