1Cover Travel Insurance Reviews

Insurance You Can Count On, 1Cover Direct Insurance Group Was Founded In 2003. This experience has allowed them to establish a team of travel insurance experts and are proud to say they have provided cover to over 1 Million customers. Policies are available to all ages. Dependants travel for free under 21 years of age. 24/7 emergency assistance. Underwritten by HDI Global Specialty SE - New Zealand.

Overall rating 8.6/10

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8.6/10
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8.6/10
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check Verified Review Iona Double was invited by 1Cover to write this review.

learnt something new this time

| | 0 comment Reviewed by Iona Double on 16 October 2017, 17:01 PM

always advise of current injuries, even though u think they are nothing at the time. for us a sore ne... Read more

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check Verified Review Iona Double was invited by 1Cover to write this review.
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check Verified Review Sharron Riddick was invited by 1Cover to write this review.

Needed Help

| | 0 comment Reviewed by Sharron Riddick on 16 October 2017, 17:01 PM

While holidaying in Mexico I had my handbag stolen complete with passport, credit cards, money, phone... Read more

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check Verified Review Sharron Riddick was invited by 1Cover to write this review.
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check Verified Review Selaima Tulai was invited by 1Cover to write this review.

Safer is better.

| | 0 comment Reviewed by Selaima Tulai on 16 October 2017, 17:01 PM

I was travelling to the States and had to find an insurance cover. It was easy to get it done on line... Read more

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check Verified Review Selaima Tulai was invited by 1Cover to write this review.
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A professional insurance?

| | 0 comment Reviewed by Sandra on 12 October 2017, 01:34 AM

Yes yes yes. We always travel with cover and feel totally confident that we are being lookef after. ... Read more

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check Verified Review Joy Murray was invited by 1Cover to write this review.

Excellent

| | 0 comment Reviewed by Joy Murray on 12 October 2017, 01:34 AM

Easy to arrange, great price and a trouble free claim. Very happy, would definitely use again and rec... Read more

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check Verified Review Joy Murray was invited by 1Cover to write this review.
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Accessible and everything done online

| | 0 comment Reviewed by Arthur Bishop on 12 October 2017, 01:34 AM

I have been through the experience of a claim, it took a while through no fault of 1cover. The proble... Read more

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Easy peasy

| | 0 comment Reviewed by Megan Pudney on 12 October 2017, 01:34 AM

All done online. Was very quick to apply and did not have excessive questions. Easy to understand wha... Read more

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check Verified Review Nicole Busher was invited by 1Cover to write this review.

Easy & quick to set up and to claim, best value.

| | 2 comments Reviewed by Nicole Busher on 09 October 2017, 17:39 PM

My friends, family and I have used 1Cover many times, always easy to set up. Claim process very effi... Read more

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check Verified Review Nicole Busher was invited by 1Cover to write this review.
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Well worthwhile for a feeling of security.

| | 0 comment Reviewed by Norm Emsley on 09 October 2017, 17:39 PM

Easy and trustworthy giving peace of mind while travelling away from home to ensure a safe return sho... Read more

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check Verified Review Gerald English was invited by 1Cover to write this review.

Quotes are given quickly over the phone.

| | 0 comment Reviewed by Gerald English on 09 October 2017, 17:39 PM

Being a regular user of this company our records are kept which saves a lot of form filling.
Ove... Read more

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check Verified Review Gerald English was invited by 1Cover to write this review.
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check Verified Review Graham Shaw was invited by 1Cover to write this review.

Claim

| | 0 comment Reviewed by Graham Shaw on 09 October 2017, 17:39 PM

When we travel frankly we do not ever think we will be making a claim especially for an illness event... Read more

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check Verified Review Graham Shaw was invited by 1Cover to write this review.
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Peace of mind is worth something.

| | 0 comment Reviewed by John Richardson on 09 October 2017, 17:39 PM

We did not need to make any claim, which is the ideal situation.A shame the premiums do inhibit us fr... Read more

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1Cover FAQ

How many people can I include in my policy?

The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.

Am I covered if I go on a cruise?

Yes, whether you’re boarding a cruiseliner that travels the open ocean or cruising along the rivers of Europe, 1Cover's Cruise Pack add-on provides you with cover from ship to shore. If you're cruising for more than 2 days you must select the add-on and pay the additional premium to be covered.

Am I covered for skiing and for my equipment?

Yes if you purchase their Ski Pack add on. 1Cover will cover $1,500 worth of skiing equipment. Dare devils can even ski off piste (within resort boundaries).

Can I pay to reduce or cancel my excess?

Yes if you pay an additional premium when you purchase your policy.

What additional extras are there?

Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items up to a total amount of $5,000.

Am I covered if my tour company collapses?

1Cover doesn’t provide protection from insolvency.

I’m not a New Zealand resident- can I buy cover?

Sure! Just head over to their visitors travel insurance policy. So long as your trip is within NZ you will be eligible for unlimited medical cover.

What size moped or motorbike am I covered to ride overseas?

1Cover will cover you for any engine size you ride as long as you’re insured to do so in NZ. Just make sure you get your International Drivers Permit (IDP) before you leave!

How long is their single trip cover for?

<

12 months.

Can I extend my policy from overseas?

Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. Just give them a call!

Do they cover for my rental vehicle excess?

Yes, for up to $5000. Cover includes sedans, hatchbacks, station-wagon, four wheel drives, mini bus or campervan/motorhome that does not exceed 4.5 tonne.

Who underwrites them?

1Cover ® is a registered trademark of 1Cover Pty Limited. 1Cover NZ Ltd, Company No. 1588084, FSP472306 (a NZ company) arranges this insurance as an Appointed Representative of Coffre-Fort Pty Ltd, ABN 66 125 358 518, AFS Licence No. 472457. This insurance is underwritten by certain underwriters at Lloyd’s.

Where are they based?

Auckland

What is the cooling off period?

14 days

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