1Cover Travel Insurance Reviews
Insurance You Can Count On, 1Cover Direct Insurance Group Was Founded In 2003. This experience has allowed them to establish a team of travel insurance experts and are proud to say they have provided cover to over 1 Million customers. Policies are available to all ages. Dependants travel for free under 21 years of age. 24/7 emergency assistance. Underwritten by HDI Global Specialty SE - New Zealand.
Customer Experience
Claims Experience
Value for Money
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Nicolina Alberdina Johanna Spiekerman was invited by 1Cover to write this review.
Excellent service
Great help finding me the best insurance policy for my trip. Will definitely use again on my next tra... Read more
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Nicolina Alberdina Johanna Spiekerman was invited by 1Cover to write this review.
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Trevor Shapland was invited by 1Cover to write this review.
Efficient, travel with confidence
Enjoyed the welcome home email, just a little touch but made me feel my cover was personal and that y... Read more
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Trevor Shapland was invited by 1Cover to write this review.
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Steve Lane was invited by 1Cover to write this review.
Its fine
I have an ongoing medical condition other insurance companies charge a premium for this 1Cover don... Read more
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Steve Lane was invited by 1Cover to write this review.
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William Robertson was invited by 1Cover to write this review.
Secure
I'm pleased to have been offered appropriate cover for my trip and delighted that I had no need f... Read more
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William Robertson was invited by 1Cover to write this review.
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David Bell was invited by 1Cover to write this review.
Flexible and helpful
Because of a family the Bereavement, I had to travel on a 10 month ticket, not knowing when I'd ... Read more
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David Bell was invited by 1Cover to write this review.
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Carl Burger was invited by 1Cover to write this review.
Ordering review
1 Cover was very easy to purchase online. Luckily I did not need to use it but I will buy 1 Cover for... Read more
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Carl Burger was invited by 1Cover to write this review.
Too easy
Was quick and easy to get ply online. Didn’t have to use insurance but was good to know we were cover... Read more
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Jeanette Short was invited by 1Cover to write this review.
Quick and Easy to get, peace of mind on our trip
Purchased online, and it was a simple and quick process. I didn't have to claim, so cannot commen... Read more
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Jeanette Short was invited by 1Cover to write this review.
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Ming Wu was invited by 1Cover to write this review.
Great convenient online insurance
bought travel insurance several times, very handy and convenient. Best value available in market. wil... Read more
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Ming Wu was invited by 1Cover to write this review.
Easy to get & great value
We bought this insurance online,for a family trip to Australia. It covered what we needed and was ... Read more
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John Michael Cartwright was invited by 1Cover to write this review.
Only company to help us
We tried 7 insurance providers and you were the only one who helped and made our holiday memorable, w... Read more
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John Michael Cartwright was invited by 1Cover to write this review.
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CHRISTOPHER BROWN was invited by 1Cover to write this review.
1Cover no. 1
Have used 1 Cover for all recent trips abroad including Islands, UK, Asia and America. Very affordabl... Read more
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CHRISTOPHER BROWN was invited by 1Cover to write this review.
1Cover FAQ
How many people can I include in my policy?
The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.
Am I covered if I go on a cruise?
Yes, whether you’re boarding a cruiseliner that travels the open ocean or cruising along the rivers of Europe, 1Cover's Cruise Pack add-on provides you with cover from ship to shore. If you're cruising for more than 2 days you must select the add-on and pay the additional premium to be covered.
Am I covered for skiing and for my equipment?
Yes if you purchase their Ski Pack add on. 1Cover will cover $1,500 worth of skiing equipment. Dare devils can even ski off piste (within resort boundaries).
Can I pay to reduce or cancel my excess?
Yes if you pay an additional premium when you purchase your policy.
What additional extras are there?
Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items up to a total amount of $5,000.
Am I covered if my tour company collapses?
1Cover doesn’t provide protection from insolvency.
I’m not a New Zealand resident- can I buy cover?
Sure! Just head over to their visitors travel insurance policy. So long as your trip is within NZ you will be eligible for unlimited medical cover.
What size moped or motorbike am I covered to ride overseas?
1Cover will cover you for any engine size you ride as long as you’re insured to do so in NZ. Just make sure you get your International Drivers Permit (IDP) before you leave!
How long is their single trip cover for?
<12 months.
Can I extend my policy from overseas?
Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. Just give them a call!
Do they cover for my rental vehicle excess?
Yes, for up to $5000. Cover includes sedans, hatchbacks, station-wagon, four wheel drives, mini bus or campervan/motorhome that does not exceed 4.5 tonne.
Who underwrites them?
1Cover ® is a registered trademark of 1Cover Pty Limited. 1Cover NZ Ltd, Company No. 1588084, FSP472306 (a NZ company) arranges this insurance as an Appointed Representative of Coffre-Fort Pty Ltd, ABN 66 125 358 518, AFS Licence No. 472457. This insurance is underwritten by certain underwriters at Lloyd’s.
Where are they based?
Auckland
What is the cooling off period?
14 days
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