1Cover Travel Insurance Reviews

Insurance You Can Count On, 1Cover Direct Insurance Group Was Founded In 2003. This experience has allowed them to establish a team of travel insurance experts and are proud to say they have provided cover to over 1 Million customers. Policies are available to all ages. Dependants travel for free under 21 years of age. 24/7 emergency assistance. Underwritten by HDI Global Specialty SE - New Zealand.

Overall rating 8.6/10

Customer Experience

8.6/10
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Claims Experience

8.0/10
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Value for Money

8.6/10
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check Verified Review Cherub Tamasi was invited by 1Cover to write this review.

Chose 1cover as insurance as company has best reviews

| | 1 comment Reviewed by Cherub Tamasi on 03 February 2020, 15:25 PM

Didn't make any claims or need extra support so can't really review in depth the quality of 1... Read more

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check Verified Review Cherub Tamasi was invited by 1Cover to write this review.
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check Verified Review Ricky Slater was invited by 1Cover to write this review.

Travel Insurance

| | 1 comment Reviewed by Ricky Slater on 03 February 2020, 15:24 PM

Great company to deal with as I have had a heart attack 6 years ago and have stents. Some other compa... Read more

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check Verified Review Ricky Slater was invited by 1Cover to write this review.
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check Verified Review Douglas Allen was invited by 1Cover to write this review.

Very poor ppublic relations effort

| | 0 comment Reviewed by Douglas Allen on 03 February 2020, 15:24 PM

After the hassle (and the fact we had had several trips using them) we thought we may get our whole p... Read more

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check Verified Review Douglas Allen was invited by 1Cover to write this review.
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check Verified Review Jodie Swanson was invited by 1Cover to write this review.

Easy to purchase

| | 1 comment Reviewed by Jodie Swanson on 30 January 2020, 13:37 PM

Thankfully I didn't need to find out how the claims process works, but purchasing insurance was v... Read more

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check Verified Review Jodie Swanson was invited by 1Cover to write this review.
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check Verified Review Thelma Greer was invited by 1Cover to write this review.

Collision Waive Insurance

| | 1 comment Reviewed by Thelma Greer on 30 January 2020, 13:37 PM

Your price is very competitive and determined my decision to purchase from you. Fortunately there wa... Read more

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check Verified Review Thelma Greer was invited by 1Cover to write this review.
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check Verified Review Robin Stanford was invited by 1Cover to write this review.

Peace of Mind on Holiday

| | 1 comment Reviewed by Robin Stanford on 30 January 2020, 13:37 PM

Always great to have the confidence of a good quality insurance behind you when travelling, especiall... Read more

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check Verified Review Robin Stanford was invited by 1Cover to write this review.
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check Verified Review Tracy Edmonds was invited by 1Cover to write this review.

Gold Coast - Cover 11-18 Jan 2020

| | 1 comment Reviewed by Tracy Edmonds on 30 January 2020, 13:37 PM

This was very easy online to purchase for myself and husband. The information received was easy to c... Read more

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check Verified Review Tracy Edmonds was invited by 1Cover to write this review.
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check Verified Review Patricia Dombroski was invited by 1Cover to write this review.

Very easy to apply.

| | 1 comment Reviewed by Patricia Dombroski on 30 January 2020, 13:37 PM

This is the second time I have used One Cover. We are happy with the amount of cover given and enable... Read more

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check Verified Review Patricia Dombroski was invited by 1Cover to write this review.
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check Verified Review Stuart Murphy was invited by 1Cover to write this review.

Professional

| | 1 comment Reviewed by Stuart Murphy on 30 January 2020, 13:35 PM

From our first phone call at a time when most people are off work we were impressed with the service ... Read more

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check Verified Review Stuart Murphy was invited by 1Cover to write this review.
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Insurance after illness

| | 1 comment Reviewed by Robert Fisk on 30 January 2020, 13:34 PM

1Cover provided insurance following a recent illness (13 months ago) whereas some companies either w... Read more

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check Verified Review Shona Billings was invited by 1Cover to write this review.

All was absolutely fine.

| | 2 comments Reviewed by Shona Billings on 30 January 2020, 13:34 PM

Everything was fine BUT we were lucky as our LATAM flight from Sydney to Akld was cancelled and I did... Read more

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check Verified Review Shona Billings was invited by 1Cover to write this review.
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check Verified Review Andrew Gawlik was invited by 1Cover to write this review.

Covered me for preexisting.

| | 1 comment Reviewed by Andrew Gawlik on 30 January 2020, 13:34 PM

Covered for preexisting condition. I didn't need to claim. However the cover made me feel secure... Read more

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check Verified Review Andrew Gawlik was invited by 1Cover to write this review.

1Cover FAQ

How many people can I include in my policy?

The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.

Am I covered if I go on a cruise?

Yes, whether you’re boarding a cruiseliner that travels the open ocean or cruising along the rivers of Europe, 1Cover's Cruise Pack add-on provides you with cover from ship to shore. If you're cruising for more than 2 days you must select the add-on and pay the additional premium to be covered.

Am I covered for skiing and for my equipment?

Yes if you purchase their Ski Pack add on. 1Cover will cover $1,500 worth of skiing equipment. Dare devils can even ski off piste (within resort boundaries).

Can I pay to reduce or cancel my excess?

Yes if you pay an additional premium when you purchase your policy.

What additional extras are there?

Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items up to a total amount of $5,000.

Am I covered if my tour company collapses?

1Cover doesn’t provide protection from insolvency.

I’m not a New Zealand resident- can I buy cover?

Sure! Just head over to their visitors travel insurance policy. So long as your trip is within NZ you will be eligible for unlimited medical cover.

What size moped or motorbike am I covered to ride overseas?

1Cover will cover you for any engine size you ride as long as you’re insured to do so in NZ. Just make sure you get your International Drivers Permit (IDP) before you leave!

How long is their single trip cover for?

<

12 months.

Can I extend my policy from overseas?

Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. Just give them a call!

Do they cover for my rental vehicle excess?

Yes, for up to $5000. Cover includes sedans, hatchbacks, station-wagon, four wheel drives, mini bus or campervan/motorhome that does not exceed 4.5 tonne.

Who underwrites them?

1Cover ® is a registered trademark of 1Cover Pty Limited. 1Cover NZ Ltd, Company No. 1588084, FSP472306 (a NZ company) arranges this insurance as an Appointed Representative of Coffre-Fort Pty Ltd, ABN 66 125 358 518, AFS Licence No. 472457. This insurance is underwritten by certain underwriters at Lloyd’s.

Where are they based?

Auckland

What is the cooling off period?

14 days

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