1Cover Travel Insurance Reviews
Insurance You Can Count On, 1Cover Direct Insurance Group Was Founded In 2003. This experience has allowed them to establish a team of travel insurance experts and are proud to say they have provided cover to over 1 Million customers. Policies are available to all ages. Dependants travel for free under 21 years of age. 24/7 emergency assistance. Underwritten by HDI Global Specialty SE - New Zealand.
Customer Experience
Claims Experience
Value for Money
Exceptional hassle free cover
Thank you for the ease of great cover. I travel a lot with my job and I love how even at the last mom... Read more
Excellent value for money
Easy to deal with - a mistake I made on my application was corrected efficiently. Easy to apply on li... Read more
Verified Review
Elizabeth Allen was invited by 1Cover to write this review.
Tailormade travel insurance that suits your needs
I've used 1Cover for the past three trips I've made overseas and it's so easy to select t... Read more
Verified Review
Elizabeth Allen was invited by 1Cover to write this review.
Verified Review
Michael Eastwood was invited by 1Cover to write this review.
Good straightforward insurance
Does what it says on the box. I had occasion to ask about a potential claim and was supported quickly... Read more
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Michael Eastwood was invited by 1Cover to write this review.
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Evelyn Joy Silke was invited by 1Cover to write this review.
Nice and easy, comforting to have good insurance
Thankfully we didn't have to claim this time but, on our previous travels, we did, and everything... Read more
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Evelyn Joy Silke was invited by 1Cover to write this review.
Easy web page
Your Web page is easy to use compared to others.Your cost is in the middle range. I also rang to see ... Read more
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Warwick Pudney was invited by 1Cover to write this review.
failed to sent insurance certificate
altered one destination a week before travelling. phone agent claimed to 'be sending it to you a... Read more
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Warwick Pudney was invited by 1Cover to write this review.
Absolutely Gutted
We have used 1Cover for all of our travel over the past couple of years but will be using a different... Read more
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Desmond Botting was invited by 1Cover to write this review.
Simple
I did not have occasion to claim for anything but good to have peace of mind that if anything did hap... Read more
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Desmond Botting was invited by 1Cover to write this review.
Verified Review
Fleur Le Couteur was invited by 1Cover to write this review.
Best prices. Easy peasy to apply. Done!
I have had 1Cover Insurance for my last 4 International trips - why? Its the best price. It takes les... Read more
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Fleur Le Couteur was invited by 1Cover to write this review.
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Pauline Mossman was invited by 1Cover to write this review.
Easy to arrange.
Though we did not need to make a claim we found this travel insurance was quick, uncomplicated and ea... Read more
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Pauline Mossman was invited by 1Cover to write this review.
Verified Review
Helen Mcgillivray was invited by 1Cover to write this review.
I will be back
Online and easy to apply, instant response - my docs were in my email 5 mins after applying, no hidde... Read more
Verified Review
Helen Mcgillivray was invited by 1Cover to write this review.
1Cover FAQ
How many people can I include in my policy?
The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.
Am I covered if I go on a cruise?
Yes, whether you’re boarding a cruiseliner that travels the open ocean or cruising along the rivers of Europe, 1Cover's Cruise Pack add-on provides you with cover from ship to shore. If you're cruising for more than 2 days you must select the add-on and pay the additional premium to be covered.
Am I covered for skiing and for my equipment?
Yes if you purchase their Ski Pack add on. 1Cover will cover $1,500 worth of skiing equipment. Dare devils can even ski off piste (within resort boundaries).
Can I pay to reduce or cancel my excess?
Yes if you pay an additional premium when you purchase your policy.
What additional extras are there?
Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items up to a total amount of $5,000.
Am I covered if my tour company collapses?
1Cover doesn’t provide protection from insolvency.
I’m not a New Zealand resident- can I buy cover?
Sure! Just head over to their visitors travel insurance policy. So long as your trip is within NZ you will be eligible for unlimited medical cover.
What size moped or motorbike am I covered to ride overseas?
1Cover will cover you for any engine size you ride as long as you’re insured to do so in NZ. Just make sure you get your International Drivers Permit (IDP) before you leave!
How long is their single trip cover for?
<12 months.
Can I extend my policy from overseas?
Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. Just give them a call!
Do they cover for my rental vehicle excess?
Yes, for up to $5000. Cover includes sedans, hatchbacks, station-wagon, four wheel drives, mini bus or campervan/motorhome that does not exceed 4.5 tonne.
Who underwrites them?
1Cover ® is a registered trademark of 1Cover Pty Limited. 1Cover NZ Ltd, Company No. 1588084, FSP472306 (a NZ company) arranges this insurance as an Appointed Representative of Coffre-Fort Pty Ltd, ABN 66 125 358 518, AFS Licence No. 472457. This insurance is underwritten by certain underwriters at Lloyd’s.
Where are they based?
Auckland
What is the cooling off period?
14 days
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1 comment on this review
I’m glad you found our service easy to use and hassle-free. It's always encouraging to hear such nice words from a satisfied and loyal customer.
Thank you for choosing 1Cover and for taking the time to leave us a review, we really appreciate it.
Sophie@1Cover
27 June 2018, 10:19 AM