1Cover Travel Insurance Reviews
Insurance You Can Count On, 1Cover Direct Insurance Group Was Founded In 2003. This experience has allowed them to establish a team of travel insurance experts and are proud to say they have provided cover to over 1 Million customers. Policies are available to all ages. Dependants travel for free under 21 years of age. 24/7 emergency assistance. Underwritten by HDI Global Specialty SE - New Zealand.
Customer Experience
Claims Experience
Value for Money
Verified Review
Hermann Grobler was invited by 1Cover to write this review.
Easy to extend insurance
I found it really easy to extend insurance to cover additional days/ destinations for a really good p... Read more
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Hermann Grobler was invited by 1Cover to write this review.
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Sharon Young was invited by 1Cover to write this review.
Great value
My partner has quite a few health issues. Another travel insurance company wanted to charge us 4 time... Read more
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Sharon Young was invited by 1Cover to write this review.
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Benjamin Ward was invited by 1Cover to write this review.
Excellent cover
All the times I have used 1cover with my travels they have been awesome,will always use that travel i... Read more
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Benjamin Ward was invited by 1Cover to write this review.
Once application for claim made excellent fast reply
Staff very polite and helpful over the phone.
Missing luggage overseas, I had to pay for everythi... Read more
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Kenneth Wallace was invited by 1Cover to write this review.
Quick and easy to organise
Friendly staff and had no issues simple as even though had to answer some extra health questions for... Read more
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Kenneth Wallace was invited by 1Cover to write this review.
Trouble free insurance
Maybe 4th time i have used 1cover no problems. Never had a claim but rates are cheap Read more
I wouldn’t even look at other travel insurance
1Cover continue to impress me. Their online claim system, speed of claim payments and customer servic... Read more
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Sandra Penny was invited by 1Cover to write this review.
Great service
I found this so easy to do online. Very good value and the choice of two costs. I have used this cove... Read more
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Sandra Penny was invited by 1Cover to write this review.
Motor accident Hospitalisation and recovery in India
Advice for hospital review because of emailed xray was great. Payment of hospital bills and ambulance... Read more
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Barbara Cribb was invited by 1Cover to write this review.
Excellent service
1Cover provided me with excellent service.
I have already recommend 1Cover to a friend who has ta... Read more
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Barbara Cribb was invited by 1Cover to write this review.
Excellent
Excellent service as usual.Highly recommended to all our friends and acquaintances. Keep up the good ... Read more
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Judith McClintock was invited by 1Cover to write this review.
Good communicator on the phone inquiry.
Applying for Travel Insurance was very easy. Documents emailed promptly. I travelled safely, didn'... Read more
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Judith McClintock was invited by 1Cover to write this review.
1Cover FAQ
How many people can I include in my policy?
The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.
Am I covered if I go on a cruise?
Yes, whether you’re boarding a cruiseliner that travels the open ocean or cruising along the rivers of Europe, 1Cover's Cruise Pack add-on provides you with cover from ship to shore. If you're cruising for more than 2 days you must select the add-on and pay the additional premium to be covered.
Am I covered for skiing and for my equipment?
Yes if you purchase their Ski Pack add on. 1Cover will cover $1,500 worth of skiing equipment. Dare devils can even ski off piste (within resort boundaries).
Can I pay to reduce or cancel my excess?
Yes if you pay an additional premium when you purchase your policy.
What additional extras are there?
Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items up to a total amount of $5,000.
Am I covered if my tour company collapses?
1Cover doesn’t provide protection from insolvency.
I’m not a New Zealand resident- can I buy cover?
Sure! Just head over to their visitors travel insurance policy. So long as your trip is within NZ you will be eligible for unlimited medical cover.
What size moped or motorbike am I covered to ride overseas?
1Cover will cover you for any engine size you ride as long as you’re insured to do so in NZ. Just make sure you get your International Drivers Permit (IDP) before you leave!
How long is their single trip cover for?
<12 months.
Can I extend my policy from overseas?
Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. Just give them a call!
Do they cover for my rental vehicle excess?
Yes, for up to $5000. Cover includes sedans, hatchbacks, station-wagon, four wheel drives, mini bus or campervan/motorhome that does not exceed 4.5 tonne.
Who underwrites them?
1Cover ® is a registered trademark of 1Cover Pty Limited. 1Cover NZ Ltd, Company No. 1588084, FSP472306 (a NZ company) arranges this insurance as an Appointed Representative of Coffre-Fort Pty Ltd, ABN 66 125 358 518, AFS Licence No. 472457. This insurance is underwritten by certain underwriters at Lloyd’s.
Where are they based?
Auckland
What is the cooling off period?
14 days
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1 comment on this review
It's fantastic to hear that you were happy with our service when you needed to extend your policy. Happy customers are our number one goal!
Hope you're excited about your next trip. We're looking forward to providing you with legendary service again in the future.
Sophie@1Cover
11 July 2018, 11:55 AM