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1Cover Travel Insurance Reviews

Insurance You Can Count On, 1Cover Direct Insurance Group Was Founded In 2003. This experience has allowed them to establish a team of travel insurance experts and are proud to say they have provided cover to over 1 Million customers. Policies are available to all ages. Dependants travel for free under 21 years of age. 24/7 emergency assistance. Underwritten by certain underwriters at Lloyds.

Overall rating 8.7/10

Customer Experience

8.8/10
8.8/10

Claims Experience

8.1/10
8.1/10

Value for Money

8.7/10
8.7/10
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Very helpful with a query and so affordable.

Review by Elizabeth Hill | 27 October 2017, 12:16 PM | 0 comment

Just prior to departure I faced the possibility of a serious health diagnosis. I contacted 1 Cover a... Read more

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Verified Review Elizabeth Hill was invited by 1Cover to write this review.

Great first travel insurance experience

Review by surfthesnow | 27 October 2017, 12:15 PM | 0 comment

No complaints as all, they were easy to talk to over the phone and email and the cover was just as pr... Read more

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Covered

Review by Shayne Parkes | 27 October 2017, 12:14 PM | 0 comment

It was a quick and easy to access online and gave a sense of relief, knowing we were covered. We did... Read more

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Verified Review Shayne Parkes was invited by 1Cover to write this review.

Last minute cover

Review by Sandra McCarthy | 25 October 2017, 18:04 PM | 0 comment

The staff on the the phones could not have been more helpful. I left taking out extra cover until thr... Read more

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Verified Review Sandra McCarthy was invited by 1Cover to write this review.

6 week travel cover

Review by Margaret Wilson | 25 October 2017, 18:04 PM | 0 comment

My value for money would have been 10 except that I was not impressed with the charge of $103.00 for ... Read more

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Verified Review Margaret Wilson was invited by 1Cover to write this review.

Value for money but then no one answered the call a...

Review by Markly Flores | 25 October 2017, 18:04 PM | 0 comment

We love that you offered us cheap travel insurance, but when we actually called the 0800 no about a c... Read more

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Verified Review Markly Flores was invited by 1Cover to write this review.

Will never use again

Review by Ricci | 25 October 2017, 18:04 PM | 0 comment

I purchased a policy for $870 for 6 months coverage. Our plans changed and after 5 weeks we had to ... Read more

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Fantastic 1Cover

Review by Donna Murray | 24 October 2017, 17:37 PM | 0 comment

I have used 1Cover a few times now, unfortunately this time we had to make a claim as my son lost his... Read more

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Verified Review Donna Murray was invited by 1Cover to write this review.

Easy as

Review by Barry Price | 24 October 2017, 17:36 PM | 0 comment

Didn't need to claim so good news here and online purchasing easy and smooth. Planning a trip to ... Read more

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Value for Money
Verified Review Barry Price was invited by 1Cover to write this review.

Covered

Review by Robin Fenwick | 24 October 2017, 17:36 PM | 0 comment

We were very appreciative of the quick and easy way we were able to get cover on line. It provided u... Read more

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Verified Review Robin Fenwick was invited by 1Cover to write this review.

1Cover

Review by Denise Ivena Hassler | 24 October 2017, 17:35 PM | 0 comment

Good to deal with, but we had to pay alot more this time as 1 of us was over 70. Read more

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Verified Review Denise Ivena Hassler was invited by 1Cover to write this review.

Excellent service

Review by Nicolina Alberdina Johanna Spiekerman | 23 October 2017, 16:52 PM | 0 comment

Great help finding me the best insurance policy for my trip. Will definitely use again on my next tra... Read more

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Verified Review Nicolina Alberdina Johanna Spiekerman was invited by 1Cover to write this review.
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1Cover FAQ's

How many people can I include in my policy?

The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.

Am I covered if I go on a cruise?

Yes, whether you’re boarding a cruiseliner that travels the open ocean or cruising along the rivers of Europe, 1Cover's Cruise Pack add-on provides you with cover from ship to shore. If you're cruising for more than 2 days you must select the add-on and pay the additional premium to be covered.

Am I covered for skiing and for my equipment?

Yes if you purchase their Ski Pack add on. 1Cover will cover $1,500 worth of skiing equipment. Dare devils can even ski off piste (within resort boundaries).

Are kids covered for free?

Yes, that’s right, kids will be covered at no added cost! Dependent children and grandchildren are included for free as long as they are under 21 years of age and not in full time employment .

Can I pay to reduce or cancel my excess?

Yes if you pay an additional premium when you purchase your policy.

What additional extras are there?

Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items up to a total amount of $5,000.

Am I covered if my tour company collapses?

1Cover doesn’t provide protection from insolvency.

I’m not a New Zealand resident- can I buy cover?

Sure! Just head over to their visitors travel insurance policy. So long as your trip is within NZ you will be eligible for unlimited medical cover.

What size moped or motorbike am I covered to ride overseas?

1Cover will cover you for any engine size you ride as long as you’re insured to do so in NZ. Just make sure you get your International Drivers Permit (IDP) before you leave!

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. Just give them a call!

Do they cover for my rental vehicle excess?

Yes, for up to $5000. Cover includes sedans, hatchbacks, station-wagon, four wheel drives, mini bus or campervan/motorhome that does not exceed 4.5 tonne.

Who underwrites them?

1Cover ® is a registered trademark of 1Cover Pty Limited. 1Cover NZ Ltd, Company No. 1588084, FSP472306 (a NZ company) arranges this insurance as an Appointed Representative of Coffre-Fort Pty Ltd, ABN 66 125 358 518, AFS Licence No. 472457. This insurance is underwritten by certain underwriters at Lloyd’s.

Where are they based?

Auckland

What is the cooling off period?

14 days

FOUR FAST FACTS

No age limit
Under 65
90 days
$750 per item limit
or
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