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1Cover Travel Insurance Reviews

Insurance You Can Count On, 1Cover Direct Insurance Group Was Founded In 2003. This experience has allowed them to establish a team of travel insurance experts and are proud to say they have provided cover to over 1 Million customers. Policies are available to all ages. Dependants travel for free under 21 years of age. 24/7 emergency assistance. Underwritten by certain underwriters at Lloyds.

Overall rating 8.6/10

Claims Experience

8.0/10
8.0/10

Customer Experience

8.7/10
8.7/10

Value for Money

8.7/10
8.7/10
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Professional and Timely

Review by Justine Michelle Payen | 14 March 2018, 19:06 PM | 1 comment

My claim was executed by 1Cover in a timely and professional manner.
I won’t hesitate in taking f... Read more

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Comprehensive cover is not what it appears

Review by Christopher Haefele | 13 March 2018, 16:54 PM | 1 comment

After taking comprehensive insurance cover, I was disappointed to find it did not cover what I though... Read more

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Verified Review Christopher Haefele was invited by 1Cover to write this review.

Nearly Forgot!

Review by Cherilyn Pagan | 09 March 2018, 13:41 PM | 1 comment

The night before we flew to Australia we realised we didn't have any insurance arranged. We went... Read more

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Verified Review Cherilyn Pagan was invited by 1Cover to write this review.

Fast payment for delayed baggage

Review by Ann | 08 March 2018, 12:40 PM | 1 comment

Very impressed with claim handling when we had to replace emergency items after my husbands case was ... Read more

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Brilliant insurance company

Review by Paul Harris | 08 March 2018, 12:40 PM | 1 comment

highly recommend, extremely easy to deal with and were very prompt with my claim and payment  Read more

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Easy and Simple Cover

Review by Tess Mann | 08 March 2018, 12:39 PM | 1 comment

Too Easy and I would 100% recommend to others as it is simple to work out and complete before travell... Read more

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Good cover fair price

Review by Nigel Jourdain | 05 March 2018, 14:26 PM | 1 comment

Process was easy online, I didn't have to claim on this policy but have known other people that h... Read more

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Verified Review Nigel Jourdain was invited by 1Cover to write this review.

Easy insurance buying

Review by Joanne Pengelly | 05 March 2018, 02:18 AM | 1 comment

I have used One Cover for all my travels and it is very easy when choosing the right plan, covers all... Read more

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Verified Review Joanne Pengelly was invited by 1Cover to write this review.

Great

Review by Sheila | 05 March 2018, 02:18 AM | 1 comment

Great prices for superb cover. I have used 1Cover for many years now. Fortunately I have never had to... Read more

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Pretty good

Review by Stefan Koetsier | 05 March 2018, 02:18 AM | 1 comment

Ended up having to claim unfortunately. They processed the claim and paid the money into my account w... Read more

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Verified Review Stefan Koetsier was invited by 1Cover to write this review.

Not Needed But Always Good to Know it’s There

Review by Diane Sinclair | 28 February 2018, 14:36 PM | 1 comment

The title says it all. Good to know 1Cover was right behind me all the way even though I didn’t have ... Read more

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EAsy to get and clear cover

Review by Stephen Beckett | 27 February 2018, 18:07 PM | 1 comment

Had to contact the emergency number as I booked my insurance for the departure date (forgetting that ... Read more

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Verified Review Stephen Beckett was invited by 1Cover to write this review.
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1Cover FAQ's

How many people can I include in my policy?

The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.

Am I covered if I go on a cruise?

Yes, whether you’re boarding a cruiseliner that travels the open ocean or cruising along the rivers of Europe, 1Cover's Cruise Pack add-on provides you with cover from ship to shore. If you're cruising for more than 2 days you must select the add-on and pay the additional premium to be covered.

Am I covered for skiing and for my equipment?

Yes if you purchase their Ski Pack add on. 1Cover will cover $1,500 worth of skiing equipment. Dare devils can even ski off piste (within resort boundaries).

Are kids covered for free?

Yes, that’s right, kids will be covered at no added cost! Dependent children and grandchildren are included for free as long as they are under 21 years of age and not in full time employment .

Can I pay to reduce or cancel my excess?

Yes if you pay an additional premium when you purchase your policy.

What additional extras are there?

Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items up to a total amount of $5,000.

Am I covered if my tour company collapses?

1Cover doesn’t provide protection from insolvency.

I’m not a New Zealand resident- can I buy cover?

Sure! Just head over to their visitors travel insurance policy. So long as your trip is within NZ you will be eligible for unlimited medical cover.

What size moped or motorbike am I covered to ride overseas?

1Cover will cover you for any engine size you ride as long as you’re insured to do so in NZ. Just make sure you get your International Drivers Permit (IDP) before you leave!

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. Just give them a call!

Do they cover for my rental vehicle excess?

Yes, for up to $5000. Cover includes sedans, hatchbacks, station-wagon, four wheel drives, mini bus or campervan/motorhome that does not exceed 4.5 tonne.

Who underwrites them?

1Cover ® is a registered trademark of 1Cover Pty Limited. 1Cover NZ Ltd, Company No. 1588084, FSP472306 (a NZ company) arranges this insurance as an Appointed Representative of Coffre-Fort Pty Ltd, ABN 66 125 358 518, AFS Licence No. 472457. This insurance is underwritten by certain underwriters at Lloyd’s.

Where are they based?

Auckland

What is the cooling off period?

14 days

FOUR FAST FACTS

No age limit
Under 65
90 days
$750 per item limit
or
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