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1Cover Travel Insurance Reviews

Insurance You Can Count On, 1Cover Direct Insurance Group Was Founded In 2003. This experience has allowed them to establish a team of travel insurance experts and are proud to say they have provided cover to over 1 Million customers. Policies are available to all ages. Dependants travel for free under 21 years of age. 24/7 emergency assistance. Underwritten by certain underwriters at Lloyds.

Overall rating 8.6/10

Customer Experience

8.7/10
8.7/10

Value for Money

8.6/10
8.6/10

Claims Experience

8.0/10
8.0/10
Sort by: Date | Score | Claims | Value

Simple Process

Review by Benedict Uy | 25 January 2018, 13:12 PM | 1 comment

Just filled in the online claim form and attached the appropriate files.
Received an email about ... Read more

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Verified Review Benedict Uy was invited by 1Cover to write this review.

Long time processing.

Review by Chris De Silva | 25 January 2018, 13:12 PM | 1 comment

The claim has been finally processed but the money has not been remitted yet. 1 cover is slower compa... Read more

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Excellent service

Review by Margaret O'Brien | 24 January 2018, 13:01 PM | 1 comment


Had heart attack while on 10 day holiday to Aust
Ins co kept in touch during hospital stay a... Read more

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Verified Review Margaret O'Brien was invited by 1Cover to write this review.

good to have peace of mind

Review by Elizabeth Chingwena | 23 January 2018, 13:47 PM | 1 comment

affordable and easy to get. I got it for peace of mind while traveling. Didnt really need to make a c... Read more

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Verified Review Elizabeth Chingwena was invited by 1Cover to write this review.

One never knows till one claims

Review by George Pardoe | 23 January 2018, 13:47 PM | 1 comment

Like all insurances, it's not till you claim before you find out how good your insurance is. Pri... Read more

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Verified Review George Pardoe was invited by 1Cover to write this review.

Professional and Caring

Review by Scott Marris | 22 January 2018, 14:05 PM | 1 comment

We had to contact 1Cover from Japan when our one-year-old got a high temperature the night before fly... Read more

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Verified Review Scott Marris was invited by 1Cover to write this review.

Easy and quick

Review by Craig Koning | 22 January 2018, 14:04 PM | 1 comment

I have claimed due to flights being cancelled in the past and they looked after me well.
I have u... Read more

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Easy to set up

Review by Rosaleen Henderson | 22 January 2018, 14:04 PM | 1 comment

I have not had to claim so a bit hard to give a rating. I did find it was very easy to set up and did... Read more

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Verified Review Rosaleen Henderson was invited by 1Cover to write this review.

easy, even with pre-existing condition

Review by Bonnie Stack | 22 January 2018, 14:04 PM | 1 comment

With my pre-existing condition, I was pleased that the cost only increased slightly, yet I was still ... Read more

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Value for Money
Verified Review Bonnie Stack was invited by 1Cover to write this review.

Important to have

Review by DOROTHY LYNSKEY | 22 January 2018, 14:04 PM | 1 comment

I take out travel insurance "just in case", Fortunately I have again not had to use my cover.... Read more

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Verified Review DOROTHY LYNSKEY was invited by 1Cover to write this review.

Value for money

Review by sumit seth | 19 January 2018, 13:42 PM | 1 comment

I have good previous claims experience. Will definitely use this insurance policy again for my next t... Read more

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Experience

Review by Gary Powell | 19 January 2018, 13:42 PM | 1 comment

I have used 1 Cover before. Charges for a medical condition that happened several years ago and not s... Read more

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Verified Review Gary Powell was invited by 1Cover to write this review.
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1Cover FAQ's

How many people can I include in my policy?

The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.

Am I covered if I go on a cruise?

Yes, whether you’re boarding a cruiseliner that travels the open ocean or cruising along the rivers of Europe, 1Cover's Cruise Pack add-on provides you with cover from ship to shore. If you're cruising for more than 2 days you must select the add-on and pay the additional premium to be covered.

Am I covered for skiing and for my equipment?

Yes if you purchase their Ski Pack add on. 1Cover will cover $1,500 worth of skiing equipment. Dare devils can even ski off piste (within resort boundaries).

Are kids covered for free?

Yes, that’s right, kids will be covered at no added cost! Dependent children and grandchildren are included for free as long as they are under 21 years of age and not in full time employment .

Can I pay to reduce or cancel my excess?

Yes if you pay an additional premium when you purchase your policy.

What additional extras are there?

Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items up to a total amount of $5,000.

Am I covered if my tour company collapses?

1Cover doesn’t provide protection from insolvency.

I’m not a New Zealand resident- can I buy cover?

Sure! Just head over to their visitors travel insurance policy. So long as your trip is within NZ you will be eligible for unlimited medical cover.

What size moped or motorbike am I covered to ride overseas?

1Cover will cover you for any engine size you ride as long as you’re insured to do so in NZ. Just make sure you get your International Drivers Permit (IDP) before you leave!

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. Just give them a call!

Do they cover for my rental vehicle excess?

Yes, for up to $5000. Cover includes sedans, hatchbacks, station-wagon, four wheel drives, mini bus or campervan/motorhome that does not exceed 4.5 tonne.

Who underwrites them?

1Cover ® is a registered trademark of 1Cover Pty Limited. 1Cover NZ Ltd, Company No. 1588084, FSP472306 (a NZ company) arranges this insurance as an Appointed Representative of Coffre-Fort Pty Ltd, ABN 66 125 358 518, AFS Licence No. 472457. This insurance is underwritten by certain underwriters at Lloyd’s.

Where are they based?

Auckland

What is the cooling off period?

14 days

FOUR FAST FACTS

No age limit
Under 65
90 days
$750 per item limit
or
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