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1Cover Travel Insurance Reviews

Insurance You Can Count On, 1Cover Direct Insurance Group Was Founded In 2003. This experience has allowed them to establish a team of travel insurance experts and are proud to say they have provided cover to over 1 Million customers. Policies are available to all ages. Dependants travel for free under 21 years of age. 24/7 emergency assistance. Underwritten by certain underwriters at Lloyds.

Overall rating 8.0/10

Customer Experience

8.3/10
8.3/10

Value for Money

8.4/10
8.4/10

Claims Experience

7.7/10
7.7/10
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Excellent travel insurance company, easy claim.

Review by Sheron Arvidson | 28 June 2016, 18:29 PM | 2 comments

I would like to congratulate 1Cover as when we needed to advise of a claim you were easy to contact, ... Read more

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Verified Review Sheron Arvidson was invited by 1Cover to write this review.

You are the best

Review by Maria Gloria | 28 June 2016, 17:15 PM | 1 comment

Everytime and everywhere we go there is only one travel insurance for me and my family. 1cover suppor... Read more

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suliarta vanda

Review by vanda suliarta | 28 June 2016, 18:21 PM | 1 comment

I am not satisfy with my claim and will never buy insurance from you again
Will go back to southe... Read more

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Verified Review vanda suliarta was invited by 1Cover to write this review.

Very pleased with 1 Cover travel Insurance

Review by Lee McKenzie | 28 June 2016, 18:06 PM | 1 comment

We have used 1 cover travel insurance for many years and for many trips. This was the first time I ha... Read more

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Value for Money
Claims Experience
Verified Review Lee McKenzie was invited by 1Cover to write this review.

The good and the bad

Review by Pamela Hawkins | 28 June 2016, 17:51 PM | 1 comment

The application process was time-consuming and the cost of the policies almost doubled from the previ... Read more

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Verified Review Pamela Hawkins was invited by 1Cover to write this review.
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1Cover FAQ's

How many people can I include in my policy?

The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.

Am I covered if I go on a cruise?

Yes, you don’t even need to pick a cruise specific policy. Here’s a top tip: Even if you’re travelling in New Zealand waters you still need to pick pacific, not New Zealand or domestic.

Am I covered for skiing and my equipment?

Yes if you purchase a ski policy cover. 1Cover will cover $1,500 worth of skiing equipment. Dare devils can even ski off piste (within resort boundaries).

Are kids covered for free?

Yes, that’s right, kids will be covered at no added cost! Dependent children and grandchildren are included for free as long as they are under 21 years of age and not in full time employment .

Can I pay to reduce or cancel my excess?

Yes if you pay an additional premium when you purchase your policy.

What additional extras are there?

Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items up to a total amount of $5,000.

Am I covered if my tour company collapses?

1Cover doesn’t provide protection from insolvency.

I’m not a New Zealand resident- can I buy cover?

Sure! Just head over to their visitors travel insurance policy. So long as your trip is within NZ you will be eligible for unlimited medical cover.

What size moped or motorbike am I covered to ride overseas?

1Cover will cover you for any engine size you ride as long as you’re insured to do so in NZ. Just make sure you get your International Drivers Permit (IDP) before you leave!

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. Just give them a call!

Do they cover for my rental vehicle excess?

Yes, for up to $5000. Cover includes sedans, hatchbacks, station-wagon, four wheel drives, mini bus or campervan/motorhome that does not exceed 4.5 tonne.

Who underwrites them?

1Cover ® is a registered trademark of 1Cover Pty Limited. 1Cover NZ Ltd, Company No. 1588084, FSP472306 (a NZ company) arranges this insurance as an Appointed Representative of Coffre-Fort Pty Ltd, ABN 66 125 358 518, AFS Licence No. 472457. This insurance is underwritten by certain underwriters at Lloyd’s.

Where are they based?

Auckland

What is the cooling off period?

14 days

FOUR FAST FACTS

No age limit
Under 65
90 days
$750 per item limit
or
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