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1Cover Travel Insurance Reviews

Insurance You Can Count On, 1Cover Direct Insurance Group Was Founded In 2003. This experience has allowed them to establish a team of travel insurance experts and are proud to say they have provided cover to over 1 Million customers. Policies are available to all ages. Dependants travel for free under 21 years of age. 24/7 emergency assistance. Underwritten by certain underwriters at Lloyds.

Overall rating 8.7/10

Customer Experience

8.7/10
8.7/10

Value for Money

8.7/10
8.7/10

Claims Experience

8.0/10
8.0/10
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Claim experience

Review by Stuart Pluck | 01 November 2018, 16:52 PM | 1 comment

Had to make a claim due to an airline strike. Claim was settled quickly, in full, with very good comm... Read more

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Verified Review Stuart Pluck was invited by 1Cover to write this review.

Easy online application

Review by Natalee Barriball | 31 October 2018, 11:44 AM | 1 comment

Easiest online travel cover I’ve found.
Haven’t had to make a claim so can’t comment on ease of r... Read more

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Verified Review Natalee Barriball was invited by 1Cover to write this review.

Quick,straight foward covers everything

Review by Anthony Richard Attwood | 30 October 2018, 18:41 PM | 1 comment

Great to get travel insurance online Quote and it's all covered in a few easy steps and peace of ... Read more

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Verified Review Anthony Richard Attwood was invited by 1Cover to write this review.

Poor system for theft claim

Review by David Frederick McGarva | 30 October 2018, 18:41 PM | 1 comment

We had a gold neckless and pendent lost/stolen from our hotel room. It was purchased in the mid 1980&... Read more

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Verified Review David Frederick McGarva was invited by 1Cover to write this review.

Easy to sign up, did not make a claim.

Review by Mark Grigor | 30 October 2018, 11:16 AM | 1 comment

Simple process to compare and select appropriate insurance cover; only a few minutes to complete the ... Read more

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Verified Review Mark Grigor was invited by 1Cover to write this review.

Upgrading for home flight after accident.

Review by Lorraine Langton | 30 October 2018, 11:15 AM | 1 comment

My husband and I got upgraded for the home flight. Took them quite awhile to let me know whether it w... Read more

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Verified Review Lorraine Langton was invited by 1Cover to write this review.

Excellent service

Review by Beverly MELHUISH | 29 October 2018, 15:35 PM | 1 comment

I have used 1 Cover twice now easy to sign up for and confirmed by email then all your info sent to y... Read more

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Verified Review Beverly MELHUISH was invited by 1Cover to write this review.

Simple and cost effective

Review by Allana George | 29 October 2018, 11:43 AM | 1 comment

It took less than 10mins to get travel insurance with 1 Cover online and for our family it was cheape... Read more

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Verified Review Allana George was invited by 1Cover to write this review.

Great service, no hassle claim approval

Review by Srecko Antoncic | 29 October 2018, 11:43 AM | 1 comment

I travelled recently with my daughter and her young children to Europe. When we got stuck in Singapo... Read more

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Verified Review Srecko Antoncic was invited by 1Cover to write this review.

Very good cover for 2 weeks in Aus

Review by Noelene Margaret Glass | 29 October 2018, 11:42 AM | 1 comment

Organising this was quick and efficient.

Cover included excess for car hire, so that saved ... Read more

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Verified Review Noelene Margaret Glass was invited by 1Cover to write this review.

Excellent service

Review by Beverly Melhuish | 25 October 2018, 13:04 PM | 1 comment

I have used 1 Cover twice now easy to sign up for and confirmed by email then all your info sent to y... Read more

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Value

Review by Gary Butler | 25 October 2018, 13:04 PM | 1 comment

Peace of mind while travelling that if mishaps occur you are covered at a price that you can afford Read more

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Value for Money
Verified Review Gary Butler was invited by 1Cover to write this review.
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1Cover FAQ's

How many people can I include in my policy?

The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.

Am I covered if I go on a cruise?

Yes, whether you’re boarding a cruiseliner that travels the open ocean or cruising along the rivers of Europe, 1Cover's Cruise Pack add-on provides you with cover from ship to shore. If you're cruising for more than 2 days you must select the add-on and pay the additional premium to be covered.

Am I covered for skiing and for my equipment?

Yes if you purchase their Ski Pack add on. 1Cover will cover $1,500 worth of skiing equipment. Dare devils can even ski off piste (within resort boundaries).

Are kids covered for free?

Yes, that’s right, kids will be covered at no added cost! Dependent children and grandchildren are included for free as long as they are under 21 years of age and not in full time employment .

Can I pay to reduce or cancel my excess?

Yes if you pay an additional premium when you purchase your policy.

What additional extras are there?

Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items up to a total amount of $5,000.

Am I covered if my tour company collapses?

1Cover doesn’t provide protection from insolvency.

I’m not a New Zealand resident- can I buy cover?

Sure! Just head over to their visitors travel insurance policy. So long as your trip is within NZ you will be eligible for unlimited medical cover.

What size moped or motorbike am I covered to ride overseas?

1Cover will cover you for any engine size you ride as long as you’re insured to do so in NZ. Just make sure you get your International Drivers Permit (IDP) before you leave!

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. Just give them a call!

Do they cover for my rental vehicle excess?

Yes, for up to $5000. Cover includes sedans, hatchbacks, station-wagon, four wheel drives, mini bus or campervan/motorhome that does not exceed 4.5 tonne.

Who underwrites them?

1Cover ® is a registered trademark of 1Cover Pty Limited. 1Cover NZ Ltd, Company No. 1588084, FSP472306 (a NZ company) arranges this insurance as an Appointed Representative of Coffre-Fort Pty Ltd, ABN 66 125 358 518, AFS Licence No. 472457. This insurance is underwritten by certain underwriters at Lloyd’s.

Where are they based?

Auckland

What is the cooling off period?

14 days

FOUR FAST FACTS

No age limit
Under 65
90 days
$750 per item limit
or
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