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1Cover Travel Insurance Reviews

Insurance You Can Count On, 1Cover Direct Insurance Group Was Founded In 2003. This experience has allowed them to establish a team of travel insurance experts and are proud to say they have provided cover to over 1 Million customers. Policies are available to all ages. Dependants travel for free under 21 years of age. 24/7 emergency assistance. Underwritten by certain underwriters at Lloyds.

Overall rating 8.7/10

Customer Experience

8.8/10
8.8/10

Value for Money

8.7/10
8.7/10

Claims Experience

8.0/10
8.0/10
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Impressive servive

Review by Christine Elizabeth Dunn | 08 January 2018, 18:45 PM | 1 comment

Easy to access on line. Simple to obtain coverage and value for money. We have used 1Cover for the la... Read more

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Verified Review Christine Elizabeth Dunn was invited by 1Cover to write this review.

Sensibly priced and very easy to arrange cover for ...

Review by David Alan Badcock | 08 January 2018, 18:45 PM | 1 comment

We arranged online with absolutely nil hassles. Compared with their competitors 1Cover is the fairest... Read more

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Verified Review David Alan Badcock was invited by 1Cover to write this review.

peace of mind

Review by Shirley Waldron | 03 January 2018, 18:57 PM | 1 comment

Never had to make a claim but feel that if I had to I wouldn't have a problem with it if I had to... Read more

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Verified Review Shirley Waldron was invited by 1Cover to write this review.

1 Cover gives complete satisfaction

Review by Reginald William Wellington | 03 January 2018, 18:57 PM | 1 comment

Fortunately our cruise holiday over Christmas was accident and sickness free. With both of us over ag... Read more

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Verified Review Reginald William Wellington was invited by 1Cover to write this review.

Easy to purchase and reasonable cost

Review by Lois Brough | 03 January 2018, 18:57 PM | 1 comment

I have purchased 1cover a few times but have never had to make a claim so while it was easy to purcha... Read more

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Verified Review Lois Brough was invited by 1Cover to write this review.

A breeze to deal with and the best value

Review by Sylvia Philcox | 02 January 2018, 19:01 PM | 1 comment

I've used 1Cover for a number of years and they made the claims process as stress-free as possibl... Read more

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Verified Review Sylvia Philcox was invited by 1Cover to write this review.

Great cover great value

Review by Patricia Joan Dean | 02 January 2018, 19:00 PM | 4 comments

Have used 1 cover many times haven't had to make a claim yet but gives me peace of mind .. Read more

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Verified Review Patricia Joan Dean was invited by 1Cover to write this review.

Kiwi in Germany

Review by Stephanie Robilliard | 02 January 2018, 19:00 PM | 1 comment

In Germany, great insurance covering all. Amazing customer experience when claiming on a stolen phone... Read more

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Verified Review Stephanie Robilliard was invited by 1Cover to write this review.

No Hassle Insurance

Review by Dave | 02 January 2018, 19:00 PM | 1 comment

Quick and easy hassle-free on-line application despite pre-conditions. Would certainly use next time ... Read more

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Still in the process of a claim but everyone at 1co...

Review by Murray Grant Ferris | 02 January 2018, 18:59 PM | 1 comment

I have been very impressed all the way through the process from quote to acceptance and in current di... Read more

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Verified Review Murray Grant Ferris was invited by 1Cover to write this review.

Not Using Again

Review by Barry Allan | 22 December 2017, 16:39 PM | 1 comment

I liked the previous system 1Cover had in relation to pre-existing medical conditions, which let me o... Read more

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Verified Review Barry Allan was invited by 1Cover to write this review.

Fantastic backup

Review by SHIRLEY HEANEY | 20 December 2017, 18:16 PM | 1 comment

I am always very much at ease to know I have 1cover insurance as my backup when I travel. Read more

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Verified Review SHIRLEY HEANEY was invited by 1Cover to write this review.
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1Cover FAQ's

How many people can I include in my policy?

The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.

Am I covered if I go on a cruise?

Yes, whether you’re boarding a cruiseliner that travels the open ocean or cruising along the rivers of Europe, 1Cover's Cruise Pack add-on provides you with cover from ship to shore. If you're cruising for more than 2 days you must select the add-on and pay the additional premium to be covered.

Am I covered for skiing and for my equipment?

Yes if you purchase their Ski Pack add on. 1Cover will cover $1,500 worth of skiing equipment. Dare devils can even ski off piste (within resort boundaries).

Are kids covered for free?

Yes, that’s right, kids will be covered at no added cost! Dependent children and grandchildren are included for free as long as they are under 21 years of age and not in full time employment .

Can I pay to reduce or cancel my excess?

Yes if you pay an additional premium when you purchase your policy.

What additional extras are there?

Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items up to a total amount of $5,000.

Am I covered if my tour company collapses?

1Cover doesn’t provide protection from insolvency.

I’m not a New Zealand resident- can I buy cover?

Sure! Just head over to their visitors travel insurance policy. So long as your trip is within NZ you will be eligible for unlimited medical cover.

What size moped or motorbike am I covered to ride overseas?

1Cover will cover you for any engine size you ride as long as you’re insured to do so in NZ. Just make sure you get your International Drivers Permit (IDP) before you leave!

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. Just give them a call!

Do they cover for my rental vehicle excess?

Yes, for up to $5000. Cover includes sedans, hatchbacks, station-wagon, four wheel drives, mini bus or campervan/motorhome that does not exceed 4.5 tonne.

Who underwrites them?

1Cover ® is a registered trademark of 1Cover Pty Limited. 1Cover NZ Ltd, Company No. 1588084, FSP472306 (a NZ company) arranges this insurance as an Appointed Representative of Coffre-Fort Pty Ltd, ABN 66 125 358 518, AFS Licence No. 472457. This insurance is underwritten by certain underwriters at Lloyd’s.

Where are they based?

Auckland

What is the cooling off period?

14 days

FOUR FAST FACTS

No age limit
Under 65
90 days
$750 per item limit
or
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