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1Cover Travel Insurance Reviews

Insurance You Can Count On, 1Cover Direct Insurance Group Was Founded In 2003. This experience has allowed them to establish a team of travel insurance experts and are proud to say they have provided cover to over 1 Million customers. Policies are available to all ages. Dependants travel for free under 21 years of age. 24/7 emergency assistance. Underwritten by certain underwriters at Lloyds.

Overall rating 8.7/10

Value for Money

8.7/10
8.7/10

Customer Experience

8.8/10
8.8/10

Claims Experience

8.1/10
8.1/10
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Relieved traveller.

Review by Clive Thompson | 31 October 2017, 17:42 PM | 0 comment

Travelled to Vietnam and when you realised what could happen to you, it made you have great confidenc... Read more

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Verified Review Clive Thompson was invited by 1Cover to write this review.

prompt refund after flight disruption

Review by Johanna Rijken | 31 October 2017, 17:42 PM | 0 comment

1Cover responded straight away when I told them that my travel plans were in tatters after the leak i... Read more

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Verified Review Johanna Rijken was invited by 1Cover to write this review.

Cover and Claim experience

Review by Robert Dellow | 31 October 2017, 17:42 PM | 0 comment

Have always used 1Cover for all my extensive overseas travel.
Great cover for all regions and a ... Read more

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Verified Review Robert Dellow was invited by 1Cover to write this review.

First class service.

Review by Dave | 31 October 2017, 17:42 PM | 0 comment

Quick and efficient service both in confirming cover and settling my claim. Certainly a much better e... Read more

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It was a relief to find 1Cover!

Review by Ann Smalley | 31 October 2017, 17:42 PM | 0 comment

I arranged travel insurance with 1Cover over the telephone because I had enquiries that were beyond t... Read more

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Verified Review Ann Smalley was invited by 1Cover to write this review.

Quality Cover

Review by Peter Glausiuss | 31 October 2017, 17:42 PM | 0 comment

I have insured many times with 1Cover and have had only 1 claim occasioned by delay in a flight. I wa... Read more

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Verified Review Peter Glausiuss was invited by 1Cover to write this review.

Loved 1cover in the past, but not so much now.

Review by Amelia Sio | 31 October 2017, 17:41 PM | 0 comment

In the past 1Cover has been great and helped with a medical in the USA about 2 years ago; however my ... Read more

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Verified Review Amelia Sio was invited by 1Cover to write this review.

Use for every trip

Review by deborah lazenby | 30 October 2017, 14:42 PM | 0 comment

Always use for every overseas trip as having good experience when I have needed to claim on one exper... Read more

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Verified Review deborah lazenby was invited by 1Cover to write this review.

3 years of trips

Review by Georgina Brown | 30 October 2017, 14:42 PM | 0 comment

Each year I go through the comparison process taking a couple of hours to confirm 1cover offers most ... Read more

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Verified Review Georgina Brown was invited by 1Cover to write this review.

Awesome Company

Review by Lana Power | 30 October 2017, 14:42 PM | 0 comment

I have always found your company easy to deal with, even though i have never had to make claim, the w... Read more

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Verified Review Lana Power was invited by 1Cover to write this review.

1Cover telephone staff are very helpfull

Review by Peter Carter | 30 October 2017, 14:41 PM | 0 comment

I booked our cover some months out but when we were almost due to go I realised I had the dates wrong... Read more

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Verified Review Peter Carter was invited by 1Cover to write this review.

Pacific Island trip

Review by Maria Margaret Stacey | 30 October 2017, 14:41 PM | 0 comment

First time user with 1Cover. Very impressed. Closer to end of trip we received an email to advise tha... Read more

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Verified Review Maria Margaret Stacey was invited by 1Cover to write this review.
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1Cover FAQ's

How many people can I include in my policy?

The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.

Am I covered if I go on a cruise?

Yes, whether you’re boarding a cruiseliner that travels the open ocean or cruising along the rivers of Europe, 1Cover's Cruise Pack add-on provides you with cover from ship to shore. If you're cruising for more than 2 days you must select the add-on and pay the additional premium to be covered.

Am I covered for skiing and for my equipment?

Yes if you purchase their Ski Pack add on. 1Cover will cover $1,500 worth of skiing equipment. Dare devils can even ski off piste (within resort boundaries).

Are kids covered for free?

Yes, that’s right, kids will be covered at no added cost! Dependent children and grandchildren are included for free as long as they are under 21 years of age and not in full time employment .

Can I pay to reduce or cancel my excess?

Yes if you pay an additional premium when you purchase your policy.

What additional extras are there?

Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items up to a total amount of $5,000.

Am I covered if my tour company collapses?

1Cover doesn’t provide protection from insolvency.

I’m not a New Zealand resident- can I buy cover?

Sure! Just head over to their visitors travel insurance policy. So long as your trip is within NZ you will be eligible for unlimited medical cover.

What size moped or motorbike am I covered to ride overseas?

1Cover will cover you for any engine size you ride as long as you’re insured to do so in NZ. Just make sure you get your International Drivers Permit (IDP) before you leave!

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. Just give them a call!

Do they cover for my rental vehicle excess?

Yes, for up to $5000. Cover includes sedans, hatchbacks, station-wagon, four wheel drives, mini bus or campervan/motorhome that does not exceed 4.5 tonne.

Who underwrites them?

1Cover ® is a registered trademark of 1Cover Pty Limited. 1Cover NZ Ltd, Company No. 1588084, FSP472306 (a NZ company) arranges this insurance as an Appointed Representative of Coffre-Fort Pty Ltd, ABN 66 125 358 518, AFS Licence No. 472457. This insurance is underwritten by certain underwriters at Lloyd’s.

Where are they based?

Auckland

What is the cooling off period?

14 days

FOUR FAST FACTS

No age limit
Under 65
90 days
$750 per item limit
or
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