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1Cover Travel Insurance Reviews

Insurance You Can Count On, 1Cover Direct Insurance Group Was Founded In 2003. This experience has allowed them to establish a team of travel insurance experts and are proud to say they have provided cover to over 1 Million customers. Policies are available to all ages. Dependants travel for free under 21 years of age. 24/7 emergency assistance. Underwritten by certain underwriters at Lloyds.

Overall rating 8.6/10

Customer Experience

8.7/10
8.7/10

Claims Experience

8.0/10
8.0/10

Value for Money

8.7/10
8.7/10
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Fast easy cost effective travel insurance

Review by Elisabeth Olds Wilson | 20 March 2018, 19:05 PM | 1 comment

Fortunately I did not have to claim anything from my insurance provider. I was impressed how easy it ... Read more

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Verified Review Elisabeth Olds Wilson was invited by 1Cover to write this review.

Easy and Stressfree experience

Review by Elenor | 20 March 2018, 19:05 PM | 1 comment

We have always used 1cover for our travel insurance. Great customer service, quick response and for c... Read more

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Very supportive throughout the experience.

Review by Helen Hall | 20 March 2018, 19:05 PM | 1 comment

The phone contact was easy and the staff made sure that we were happy with the medical care and instr... Read more

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Claim for repair of phone

Review by Phil Bentley | 20 March 2018, 19:05 PM | 1 comment

Easy and clear to deal with, fast response. Definitely recommend. Great value for money and would def... Read more

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Thank you

Review by Katharine T Faison | 20 March 2018, 19:05 PM | 1 comment

My daughter recommended your service for affordable pricing, and she says that making a claim has als... Read more

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Verified Review Katharine T Faison was invited by 1Cover to write this review.

Pre-existing Conditions

Review by Jeanette Hancock | 19 March 2018, 16:17 PM | 1 comment

It is disappointing that older people are so easily denied medical insurance or at least partial medi... Read more

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Verified Review Jeanette Hancock was invited by 1Cover to write this review.

Easy process to set up.

Review by Sarah Linehan | 19 March 2018, 16:16 PM | 1 comment

Simple step by step process online. Handy to be able to get cover when you have already left NZ. Othe... Read more

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Verified Review Sarah Linehan was invited by 1Cover to write this review.

Wasn't sure if the invoice had been paid had to...

Review by RachelandPeter Mugg | 19 March 2018, 16:16 PM | 1 comment

Wasn't sure if Claims had received the invoice, rung up a couple times to see if it was going to ... Read more

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Always happy with 1Cover

Review by John Clark | 18 March 2018, 01:54 AM | 1 comment

We have used 1 Cover on many occasions and have found their service excellent. Fortunately we have n... Read more

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Verified Review John Clark was invited by 1Cover to write this review.

Won't use again

Review by Rosemary Hargreaves | 18 March 2018, 01:54 AM | 1 comment

We have used 1Cover ongoing over a long number of years every time we have been away. We have had to... Read more

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Verified Review Rosemary Hargreaves was invited by 1Cover to write this review.

Online Travel Insurance (within NZ) .

Review by Marjory Jean Browning | 16 March 2018, 12:48 PM | 1 comment

Very quick and simple to obtain travel insurance cover for within NZ and at a reasonable cost. I woul... Read more

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Verified Review Marjory Jean Browning was invited by 1Cover to write this review.

Great cover through difficult circumstance

Review by Cara | 14 March 2018, 19:06 PM | 1 comment

1Cover provided us with amazing support through a very difficult and emotional medical experience. Th... Read more

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1Cover FAQ's

How many people can I include in my policy?

The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.

Am I covered if I go on a cruise?

Yes, whether you’re boarding a cruiseliner that travels the open ocean or cruising along the rivers of Europe, 1Cover's Cruise Pack add-on provides you with cover from ship to shore. If you're cruising for more than 2 days you must select the add-on and pay the additional premium to be covered.

Am I covered for skiing and for my equipment?

Yes if you purchase their Ski Pack add on. 1Cover will cover $1,500 worth of skiing equipment. Dare devils can even ski off piste (within resort boundaries).

Are kids covered for free?

Yes, that’s right, kids will be covered at no added cost! Dependent children and grandchildren are included for free as long as they are under 21 years of age and not in full time employment .

Can I pay to reduce or cancel my excess?

Yes if you pay an additional premium when you purchase your policy.

What additional extras are there?

Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items up to a total amount of $5,000.

Am I covered if my tour company collapses?

1Cover doesn’t provide protection from insolvency.

I’m not a New Zealand resident- can I buy cover?

Sure! Just head over to their visitors travel insurance policy. So long as your trip is within NZ you will be eligible for unlimited medical cover.

What size moped or motorbike am I covered to ride overseas?

1Cover will cover you for any engine size you ride as long as you’re insured to do so in NZ. Just make sure you get your International Drivers Permit (IDP) before you leave!

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. Just give them a call!

Do they cover for my rental vehicle excess?

Yes, for up to $5000. Cover includes sedans, hatchbacks, station-wagon, four wheel drives, mini bus or campervan/motorhome that does not exceed 4.5 tonne.

Who underwrites them?

1Cover ® is a registered trademark of 1Cover Pty Limited. 1Cover NZ Ltd, Company No. 1588084, FSP472306 (a NZ company) arranges this insurance as an Appointed Representative of Coffre-Fort Pty Ltd, ABN 66 125 358 518, AFS Licence No. 472457. This insurance is underwritten by certain underwriters at Lloyd’s.

Where are they based?

Auckland

What is the cooling off period?

14 days

FOUR FAST FACTS

No age limit
Under 65
90 days
$750 per item limit
or
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