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1Cover Travel Insurance Reviews

Insurance You Can Count On, 1Cover Direct Insurance Group Was Founded In 2003. This experience has allowed them to establish a team of travel insurance experts and are proud to say they have provided cover to over 1 Million customers. Policies are available to all ages. Dependants travel for free under 21 years of age. 24/7 emergency assistance. Underwritten by certain underwriters at Lloyds.

Overall rating 8.7/10

Claims Experience

8.2/10
8.2/10

Customer Experience

8.9/10
8.9/10

Value for Money

8.8/10
8.8/10
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Prompt response

Review by Corina Leyte | 10 July 2017, 18:48 PM | 0 comment

Few days after i arrived in Canada, i started to feel unwell. I communicated with 1Cover regarding he... Read more

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Verified Review Corina Leyte was invited by 1Cover to write this review.

Great Safety Net

Review by Rebecca Thoms | 10 July 2017, 18:49 PM | 0 comment

I was put onto these guys by a family member and took it because I needed something in place 'jus... Read more

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Verified Review Rebecca Thoms was invited by 1Cover to write this review.

Easdy

Review by Ray Moroney | 10 July 2017, 18:49 PM | 0 comment

Quick and easy and good communication when making inquiries. Don't want to say any more but have ... Read more

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Claims Experience

Got quotes from 3-4 other firms & 1 Cover was b...

Review by Jennifer Lynn Aitken | 10 July 2017, 18:49 PM | 0 comment

Value for money was good but gave you a 9 cause we ALL want a cheaper price !
The 10 for customer... Read more

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Verified Review Jennifer Lynn Aitken was invited by 1Cover to write this review.

Second time using, no claims though

Review by Susan Turnbull | 10 July 2017, 18:49 PM | 0 comment

Would have liked to have a blanket type policy for age 65, subject to health.

Always incredi... Read more

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Verified Review Susan Turnbull was invited by 1Cover to write this review.

Fantastic!

Review by Oliver Rutland | 10 July 2017, 18:50 PM | 0 comment

Was the best priced travel insurance and when I needed to make a claim it was fast and really easy. W... Read more

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Verified Review Oliver Rutland was invited by 1Cover to write this review.

Great insurance policy

Review by Ross Macleod | 10 July 2017, 18:49 PM | 0 comment

So easy to secure cover and company great to deal with. Fortunately no need to make a claim but felt... Read more

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Verified Review Ross Macleod was invited by 1Cover to write this review.

no issues from me

Review by Tony Haase | 10 July 2017, 18:49 PM | 0 comment

Went to phillipines, was good to no i was covered if any thing had happen, as it turned out hoilday w... Read more

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Verified Review Tony Haase was invited by 1Cover to write this review.

Quick and Easy

Review by Robert Greer | 10 July 2017, 18:49 PM | 0 comment

We've used 1Cover on may occasions as we find the online process quick and easy. We've not ye... Read more

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Verified Review Robert Greer was invited by 1Cover to write this review.

First choice

Review by kay sutherland | 10 July 2017, 18:49 PM | 0 comment

Have been using 1cover for a few years now. Have had the need to make 1 claim - that went very smooth... Read more

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Verified Review kay sutherland was invited by 1Cover to write this review.

Very easy and understanding

Review by Sarah Birch | 03 July 2017, 14:47 PM | 1 comment

Will always book with 1cover. Helped me heaps when I couldn't reach them overseas. Very fast at r... Read more

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Peace of mind

Review by COLLEEN MANICKUM | 03 July 2017, 14:49 PM | 1 comment

As usual I have never had reason to use this insurance but still gave me immense peace of mind when t... Read more

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Verified Review COLLEEN MANICKUM was invited by 1Cover to write this review.
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1Cover FAQ's

How many people can I include in my policy?

The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.

Am I covered if I go on a cruise?

Yes, you don’t even need to pick a cruise specific policy. Here’s a top tip: Even if you’re travelling in New Zealand waters you still need to pick pacific, not New Zealand or domestic.

Am I covered for skiing and my equipment?

Yes if you purchase a ski policy cover. 1Cover will cover $1,500 worth of skiing equipment. Dare devils can even ski off piste (within resort boundaries).

Are kids covered for free?

Yes, that’s right, kids will be covered at no added cost! Dependent children and grandchildren are included for free as long as they are under 21 years of age and not in full time employment .

Can I pay to reduce or cancel my excess?

Yes if you pay an additional premium when you purchase your policy.

What additional extras are there?

Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items up to a total amount of $5,000.

Am I covered if my tour company collapses?

1Cover doesn’t provide protection from insolvency.

I’m not a New Zealand resident- can I buy cover?

Sure! Just head over to their visitors travel insurance policy. So long as your trip is within NZ you will be eligible for unlimited medical cover.

What size moped or motorbike am I covered to ride overseas?

1Cover will cover you for any engine size you ride as long as you’re insured to do so in NZ. Just make sure you get your International Drivers Permit (IDP) before you leave!

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. Just give them a call!

Do they cover for my rental vehicle excess?

Yes, for up to $5000. Cover includes sedans, hatchbacks, station-wagon, four wheel drives, mini bus or campervan/motorhome that does not exceed 4.5 tonne.

Who underwrites them?

1Cover ® is a registered trademark of 1Cover Pty Limited. 1Cover NZ Ltd, Company No. 1588084, FSP472306 (a NZ company) arranges this insurance as an Appointed Representative of Coffre-Fort Pty Ltd, ABN 66 125 358 518, AFS Licence No. 472457. This insurance is underwritten by certain underwriters at Lloyd’s.

Where are they based?

Auckland

What is the cooling off period?

14 days

FOUR FAST FACTS

No age limit
Under 65
90 days
$750 per item limit
or
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