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1Cover Travel Insurance Reviews

Insurance You Can Count On, 1Cover Direct Insurance Group Was Founded In 2003. This experience has allowed them to establish a team of travel insurance experts and are proud to say they have provided cover to over 1 Million customers. Policies are available to all ages. Dependants travel for free under 21 years of age. 24/7 emergency assistance. Underwritten by certain underwriters at Lloyds.

Overall rating 8.6/10

Customer Experience

8.7/10
8.7/10

Claims Experience

8.0/10
8.0/10

Value for Money

8.7/10
8.7/10
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Insurance at a reasonable rate

Review by Pauline Lang | 04 April 2018, 13:13 PM | 1 comment

After comparing our quote to other insurances 1cover seemed to be the best value for money for the co... Read more

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travel insurance experience review

Review by Song | 04 April 2018, 13:13 PM | 1 comment

It was unfortunate to be sick while travelling overseas. However, I knew I would be okay once I made ... Read more

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Happy with application.

Review by Anthony Walsh | 04 April 2018, 13:12 PM | 1 comment

Didn’t need the insurance but was happy with the cover we had through 1cover. Will use them again for... Read more

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Verified Review Anthony Walsh was invited by 1Cover to write this review.

Easy to set up

Review by Simon Todd | 04 April 2018, 13:12 PM | 1 comment

It’s easy to set up online and get your cover and an email at the end of the period in case you need ... Read more

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Verified Review Simon Todd was invited by 1Cover to write this review.

Rental Car Excess

Review by Terry Curran | 29 March 2018, 16:39 PM | 1 comment

On a recent trip I managed to cause some damage to the rental car we had and hadn’t taken out any car... Read more

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So far so good

Review by Brian Waite | 29 March 2018, 16:39 PM | 1 comment

I have used this insurance company for travel insurance and have needed to extend my policy several ... Read more

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Verified Review Brian Waite was invited by 1Cover to write this review.

Price isn't everything!

Review by Boules | 26 March 2018, 18:15 PM | 1 comment

The attention my original enquiry received was excellent the lady I spoke to was very obliging and in... Read more

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Verified Review Boules was invited by 1Cover to write this review.

Cruise Cover

Review by Keith Drake | 26 March 2018, 18:15 PM | 1 comment

Didnt need to claim.It was one of the cheapest insurers though.But as with all insurance you get home... Read more

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Verified Review Keith Drake was invited by 1Cover to write this review.

My go-to travel insurance

Review by Margaret Loh | 23 March 2018, 17:31 PM | 1 comment

I was previously robbed while on holiday in Vietnam in 2015. As long as I had proof of purchase/owner... Read more

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Verified Review Margaret Loh was invited by 1Cover to write this review.

No fuss and great cover

Review by Paul Enright | 23 March 2018, 17:30 PM | 0 comment

We have used 1 Cover for numerous trips over the years. No claims so far, but the extent of the cover... Read more

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Verified Review Paul Enright was invited by 1Cover to write this review.

Easy to get and excellent service

Review by Maureen Gair | 23 March 2018, 17:30 PM | 0 comment

I have used 1 cover before and found easy to apply for and received great service when I had the misf... Read more

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Verified Review Maureen Gair was invited by 1Cover to write this review.

Support

Review by David Chetty | 23 March 2018, 17:30 PM | 1 comment

I felt very supported when i received the email to say i can be covered for an extended period should... Read more

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Verified Review David Chetty was invited by 1Cover to write this review.
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1Cover FAQ's

How many people can I include in my policy?

The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.

Am I covered if I go on a cruise?

Yes, whether you’re boarding a cruiseliner that travels the open ocean or cruising along the rivers of Europe, 1Cover's Cruise Pack add-on provides you with cover from ship to shore. If you're cruising for more than 2 days you must select the add-on and pay the additional premium to be covered.

Am I covered for skiing and for my equipment?

Yes if you purchase their Ski Pack add on. 1Cover will cover $1,500 worth of skiing equipment. Dare devils can even ski off piste (within resort boundaries).

Are kids covered for free?

Yes, that’s right, kids will be covered at no added cost! Dependent children and grandchildren are included for free as long as they are under 21 years of age and not in full time employment .

Can I pay to reduce or cancel my excess?

Yes if you pay an additional premium when you purchase your policy.

What additional extras are there?

Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items up to a total amount of $5,000.

Am I covered if my tour company collapses?

1Cover doesn’t provide protection from insolvency.

I’m not a New Zealand resident- can I buy cover?

Sure! Just head over to their visitors travel insurance policy. So long as your trip is within NZ you will be eligible for unlimited medical cover.

What size moped or motorbike am I covered to ride overseas?

1Cover will cover you for any engine size you ride as long as you’re insured to do so in NZ. Just make sure you get your International Drivers Permit (IDP) before you leave!

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. Just give them a call!

Do they cover for my rental vehicle excess?

Yes, for up to $5000. Cover includes sedans, hatchbacks, station-wagon, four wheel drives, mini bus or campervan/motorhome that does not exceed 4.5 tonne.

Who underwrites them?

1Cover ® is a registered trademark of 1Cover Pty Limited. 1Cover NZ Ltd, Company No. 1588084, FSP472306 (a NZ company) arranges this insurance as an Appointed Representative of Coffre-Fort Pty Ltd, ABN 66 125 358 518, AFS Licence No. 472457. This insurance is underwritten by certain underwriters at Lloyd’s.

Where are they based?

Auckland

What is the cooling off period?

14 days

FOUR FAST FACTS

No age limit
Under 65
90 days
$750 per item limit
or
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