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1Cover Travel Insurance Reviews

Insurance You Can Count On, 1Cover Direct Insurance Group Was Founded In 2003. This experience has allowed them to establish a team of travel insurance experts and are proud to say they have provided cover to over 1 Million customers. Policies are available to all ages. Dependants travel for free under 21 years of age. 24/7 emergency assistance. Underwritten by certain underwriters at Lloyds.

Overall rating 8.6/10

Customer Experience

8.6/10
8.6/10

Value for Money

8.6/10
8.6/10

Claims Experience

7.9/10
7.9/10
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Reimbursement for missed flight

Review by Warwick Baigent | 07 June 2018, 14:38 PM | 1 comment

Last year our domestic flight was delayed/cancelled causing numerous follow on misses to Hawaiian isl... Read more

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Verified Review Warwick Baigent was invited by 1Cover to write this review.

Value for money and easy to access

Review by Stella Dawn Hokianga | 07 June 2018, 14:38 PM | 1 comment

Applying for insurance cover was easy and stress free package was great. Thankfully didn't need t... Read more

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Verified Review Stella Dawn Hokianga was invited by 1Cover to write this review.

1Cover travel insurance

Review by Jan Jackson | 06 June 2018, 14:10 PM | 1 comment

Such an easy process to get peace of mind travel insurance. I had a pre existing condition and compar... Read more

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Verified Review Jan Jackson was invited by 1Cover to write this review.

Easy Peasy

Review by Adam Thompson | 05 June 2018, 18:21 PM | 1 comment

This is the second time using 1cover. The first time i had to make a claim and the process was super ... Read more

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Verified Review Adam Thompson was invited by 1Cover to write this review.

Very quick and easy to get

Review by Doria Edgtton | 05 June 2018, 18:21 PM | 1 comment

We have used 1Cover Travel on a number of occasions and have always found them to be professional and... Read more

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Verified Review Doria Edgtton was invited by 1Cover to write this review.

Easy and manageable insurance

Review by Helen Miller181 | 05 June 2018, 13:57 PM | 1 comment

I'd totally recommend 1Cover who gave us a wonderful quote for our recent trip to the USA. My hus... Read more

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Verified Review Helen Miller181 was invited by 1Cover to write this review.

only travel insurance for us

Review by Mark Douglas Bamford | 05 June 2018, 13:57 PM | 1 comment

We travel extensively and over the years have made a few claims and been stuck in a few airports. 1Co... Read more

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Verified Review Mark Douglas Bamford was invited by 1Cover to write this review.

Great

Review by Jacqueline Wendy Corbett | 05 June 2018, 13:57 PM | 1 comment

The help I received in setting up my policy (health conditions and adjustments) was excellent. Thank ... Read more

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Verified Review Jacqueline Wendy Corbett was invited by 1Cover to write this review.

Cost effective and easy to use

Review by Mary Poulson | 05 June 2018, 13:56 PM | 1 comment

We have always found the website easy to use. When I am required to call them I find the staff very f... Read more

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Verified Review Mary Poulson was invited by 1Cover to write this review.

Overall was relatively happy

Review by Gordon Sylvester | 05 June 2018, 13:56 PM | 1 comment

While i didn't appreciate the constant reminder to take out any policy, It was in fact rather ann... Read more

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Verified Review Gordon Sylvester was invited by 1Cover to write this review.

Will not use 1Cover in future

Review by Patricia Hewson | 05 June 2018, 13:56 PM | 1 comment

As our plane left late, we missed our next flight.to Dublin. plus train to Tullamore. Took a taxi the... Read more

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Verified Review Patricia Hewson was invited by 1Cover to write this review.

Disappointing

Review by Sheree Evans | 05 June 2018, 13:56 PM | 2 comments

We got caught out in the Air NZ change of planes. Unfortunately our flight was cancelled, as the airc... Read more

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Verified Review Sheree Evans was invited by 1Cover to write this review.
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1Cover FAQ's

How many people can I include in my policy?

The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.

Am I covered if I go on a cruise?

Yes, whether you’re boarding a cruiseliner that travels the open ocean or cruising along the rivers of Europe, 1Cover's Cruise Pack add-on provides you with cover from ship to shore. If you're cruising for more than 2 days you must select the add-on and pay the additional premium to be covered.

Am I covered for skiing and for my equipment?

Yes if you purchase their Ski Pack add on. 1Cover will cover $1,500 worth of skiing equipment. Dare devils can even ski off piste (within resort boundaries).

Are kids covered for free?

Yes, that’s right, kids will be covered at no added cost! Dependent children and grandchildren are included for free as long as they are under 21 years of age and not in full time employment .

Can I pay to reduce or cancel my excess?

Yes if you pay an additional premium when you purchase your policy.

What additional extras are there?

Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items up to a total amount of $5,000.

Am I covered if my tour company collapses?

1Cover doesn’t provide protection from insolvency.

I’m not a New Zealand resident- can I buy cover?

Sure! Just head over to their visitors travel insurance policy. So long as your trip is within NZ you will be eligible for unlimited medical cover.

What size moped or motorbike am I covered to ride overseas?

1Cover will cover you for any engine size you ride as long as you’re insured to do so in NZ. Just make sure you get your International Drivers Permit (IDP) before you leave!

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. Just give them a call!

Do they cover for my rental vehicle excess?

Yes, for up to $5000. Cover includes sedans, hatchbacks, station-wagon, four wheel drives, mini bus or campervan/motorhome that does not exceed 4.5 tonne.

Who underwrites them?

1Cover ® is a registered trademark of 1Cover Pty Limited. 1Cover NZ Ltd, Company No. 1588084, FSP472306 (a NZ company) arranges this insurance as an Appointed Representative of Coffre-Fort Pty Ltd, ABN 66 125 358 518, AFS Licence No. 472457. This insurance is underwritten by certain underwriters at Lloyd’s.

Where are they based?

Auckland

What is the cooling off period?

14 days

FOUR FAST FACTS

No age limit
Under 65
90 days
$750 per item limit
or
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