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1Cover Travel Insurance Reviews

Insurance You Can Count On, 1Cover Direct Insurance Group Was Founded In 2003. This experience has allowed them to establish a team of travel insurance experts and are proud to say they have provided cover to over 1 Million customers. Policies are available to all ages. Dependants travel for free under 21 years of age. 24/7 emergency assistance. Underwritten by certain underwriters at Lloyds.

Overall rating 8.7/10

Claims Experience

8.0/10
8.0/10

Customer Experience

8.7/10
8.7/10

Value for Money

8.7/10
8.7/10
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Not bad

Review by Vikash Prasad | 27 February 2019, 13:09 PM | 1 comment

Quite simple and straight forward to lodge online application. Haven't made any claims yet so can... Read more

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Verified Review Vikash Prasad was invited by 1Cover to write this review.

Local travel cover

Review by Lachie Spence | 27 February 2019, 12:35 PM | 1 comment

Great way to take the extra insurance costs out of the car hire. Easy way to get peace of mind. Read more

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Verified Review Lachie Spence was invited by 1Cover to write this review.

Better to have and not need, than to need and not h...

Review by mike challis | 21 February 2019, 17:10 PM | 1 comment

The only small thing is a posted hard copy of our policy would have been great as we have no printer ... Read more

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Verified Review mike challis was invited by 1Cover to write this review.

Good as per usual, apart from trying to contact

Review by Debbie Birch | 21 February 2019, 13:37 PM | 1 comment

Everything was great to set-up but when we needed to check something when picking up rental car (as t... Read more

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Verified Review Debbie Birch was invited by 1Cover to write this review.

Worry-free holiday

Review by Antony John Albertsson | 20 February 2019, 13:45 PM | 1 comment

Easy to get the cover online. Fortunately did not need to claim, but had no worries if anything was ... Read more

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Verified Review Antony John Albertsson was invited by 1Cover to write this review.

Travel insurance

Review by nita lower | 19 February 2019, 13:49 PM | 1 comment

Easy to understand the terms and conditions. Didn’t need to make a claim which was even better so the... Read more

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Priced well, cover more than adequate for our needs...

Review by Jardine Jamieson | 18 February 2019, 13:13 PM | 1 comment

I had a claim with 1Cover in 2018 after breaking my ankle in Morocco.
Though there were communica... Read more

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Verified Review Jardine Jamieson was invited by 1Cover to write this review.

Travel insurance extension

Review by Ashden-Rose Hemopo | 18 February 2019, 13:13 PM | 1 comment

I travelled to Vietnam without a return ticket, as this was being arranged by my employer over there,... Read more

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Seamless

Review by Sialofa Sara | 15 February 2019, 13:34 PM | 0 comment

We travel every year and have already used 1Cover. So easy to deal with, staff are very friendly and ... Read more

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Verified Review Sialofa Sara was invited by 1Cover to write this review.

Claims

Review by Vanessa | 14 February 2019, 12:00 PM | 1 comment

The support I have received from a consultant with regards to my claim, was absolutely fantastic. Tha... Read more

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Excellent value

Review by Trevor Watson | 13 February 2019, 11:28 AM | 1 comment

A great way to significantly reduce the costs of rental car extra insurance - to cover the $2500 exce... Read more

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Verified Review Trevor Watson was invited by 1Cover to write this review.

Disappointed because still waiting for a claim

Review by HARSINDER Pal Singh | 13 February 2019, 11:28 AM | 1 comment

I paid money for safety but I realised its not worth it because I haven’t received my claim and it... Read more

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Verified Review HARSINDER Pal Singh was invited by 1Cover to write this review.
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1Cover FAQ's

How many people can I include in my policy?

The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.

Am I covered if I go on a cruise?

Yes, whether you’re boarding a cruiseliner that travels the open ocean or cruising along the rivers of Europe, 1Cover's Cruise Pack add-on provides you with cover from ship to shore. If you're cruising for more than 2 days you must select the add-on and pay the additional premium to be covered.

Am I covered for skiing and for my equipment?

Yes if you purchase their Ski Pack add on. 1Cover will cover $1,500 worth of skiing equipment. Dare devils can even ski off piste (within resort boundaries).

Are kids covered for free?

Yes, that’s right, kids will be covered at no added cost! Dependent children and grandchildren are included for free as long as they are under 19 years of age and not in full time employment.

Can I pay to reduce or cancel my excess?

Yes if you pay an additional premium when you purchase your policy.

What additional extras are there?

Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items up to a total amount of $5,000.

Am I covered if my tour company collapses?

1Cover doesn’t provide protection from insolvency.

I’m not a New Zealand resident- can I buy cover?

Sure! Just head over to their visitors travel insurance policy. So long as your trip is within NZ you will be eligible for unlimited medical cover.

What size moped or motorbike am I covered to ride overseas?

1Cover will cover you for any engine size you ride as long as you’re insured to do so in NZ. Just make sure you get your International Drivers Permit (IDP) before you leave!

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. Just give them a call!

Do they cover for my rental vehicle excess?

Yes, for up to $5000. Cover includes sedans, hatchbacks, station-wagon, four wheel drives, mini bus or campervan/motorhome that does not exceed 4.5 tonne.

Who underwrites them?

1Cover ® is a registered trademark of 1Cover Pty Limited. 1Cover NZ Ltd, Company No. 1588084, FSP472306 (a NZ company) arranges this insurance as an Appointed Representative of Coffre-Fort Pty Ltd, ABN 66 125 358 518, AFS Licence No. 472457. This insurance is underwritten by certain underwriters at Lloyd’s.

Where are they based?

Auckland

What is the cooling off period?

14 days

FOUR FAST FACTS

No age limit
Under 65
90 days
$750 per item limit
or
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