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1Cover Travel Insurance Reviews

Insurance You Can Count On, 1Cover Direct Insurance Group Was Founded In 2003. This experience has allowed them to establish a team of travel insurance experts and are proud to say they have provided cover to over 1 Million customers. Policies are available to all ages. Dependants travel for free under 21 years of age. 24/7 emergency assistance. Underwritten by certain underwriters at Lloyds.

Overall rating 8.7/10

Value for Money

8.7/10
8.7/10

Customer Experience

8.8/10
8.8/10

Claims Experience

8.1/10
8.1/10
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Clean and Easy Insurance

Review by Hugh Allison | 06 November 2017, 18:53 PM | 0 comment

great easily understood insurance for a dummy like me, didn't have to claim but had peace of mind... Read more

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most affordable insurance

Review by Alan Horsley | 03 November 2017, 18:51 PM | 0 comment

The test will come when we need to make a claim. I guess most times there is no need. But its good t... Read more

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Verified Review Alan Horsley was invited by 1Cover to write this review.

Fantastic Travel Insurance

Review by Maria Dulce Mercedita Fernandez | 03 November 2017, 18:51 PM | 0 comment

Easy to apply and pay for all online; hassle-free travel insurance. Best of all, easy on the pocket. Read more

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Verified Review Maria Dulce Mercedita Fernandez was invited by 1Cover to write this review.

Best company we have dealt with for travel insuranc...

Review by Trevor Allen Hawkes | 03 November 2017, 18:50 PM | 0 comment

As we have "existing conditions" in our family, we do have to supply medical records , as exp... Read more

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Verified Review Trevor Allen Hawkes was invited by 1Cover to write this review.

Printable travel "cards" would be good.

Review by Kayleigh Farquhar | 03 November 2017, 18:50 PM | 0 comment

Would be good to be able to print a small travel side card (like an eftpos card) to put in your walle... Read more

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Verified Review Kayleigh Farquhar was invited by 1Cover to write this review.

Travel Security

Review by Gabrielle Finnigan | 03 November 2017, 18:50 PM | 0 comment

Just two weeks before departure I rang 1COVER and was happy with the advice and assist... Read more

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Verified Review Gabrielle Finnigan was invited by 1Cover to write this review.

Hard to claim

Review by Meryl Green | 03 November 2017, 18:49 PM | 0 comment

There are too many hoops to jump through if you need to make a claim. I didn't feel like they car... Read more

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Verified Review Meryl Green was invited by 1Cover to write this review.

Good Value Insurance

Review by Jeremy Maseyk | 02 November 2017, 13:14 PM | 0 comment

1Cover offers good value comprehensive travel insurance - I have been using it for years and never bo... Read more

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Verified Review Jeremy Maseyk was invited by 1Cover to write this review.

Easy claim process

Review by Kirill Volkov | 02 November 2017, 13:14 PM | 0 comment

I am very pleased with the claim process, it's quick and easy. I submitted all documents on the w... Read more

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Fast and no hassle

Review by Robyn Young | 02 November 2017, 13:14 PM | 0 comment

Thank you 1Cover for your prompt settlement of my recent medical claim. It was great to complete on l... Read more

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Good helpful service by phone and on-line

Review by Jay Berryman | 02 November 2017, 13:14 PM | 0 comment

We received efficient service in taking up the policy for our recent travel, and were pleased to rece... Read more

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Verified Review Jay Berryman was invited by 1Cover to write this review.

Recommended

Review by Heidy Armstrong | 31 October 2017, 17:42 PM | 0 comment

I will always support 1 Cover as they have in the past provided us with remarkable service. I feel ... Read more

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Verified Review Heidy Armstrong was invited by 1Cover to write this review.
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1Cover FAQ's

How many people can I include in my policy?

The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.

Am I covered if I go on a cruise?

Yes, whether you’re boarding a cruiseliner that travels the open ocean or cruising along the rivers of Europe, 1Cover's Cruise Pack add-on provides you with cover from ship to shore. If you're cruising for more than 2 days you must select the add-on and pay the additional premium to be covered.

Am I covered for skiing and for my equipment?

Yes if you purchase their Ski Pack add on. 1Cover will cover $1,500 worth of skiing equipment. Dare devils can even ski off piste (within resort boundaries).

Are kids covered for free?

Yes, that’s right, kids will be covered at no added cost! Dependent children and grandchildren are included for free as long as they are under 21 years of age and not in full time employment .

Can I pay to reduce or cancel my excess?

Yes if you pay an additional premium when you purchase your policy.

What additional extras are there?

Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items up to a total amount of $5,000.

Am I covered if my tour company collapses?

1Cover doesn’t provide protection from insolvency.

I’m not a New Zealand resident- can I buy cover?

Sure! Just head over to their visitors travel insurance policy. So long as your trip is within NZ you will be eligible for unlimited medical cover.

What size moped or motorbike am I covered to ride overseas?

1Cover will cover you for any engine size you ride as long as you’re insured to do so in NZ. Just make sure you get your International Drivers Permit (IDP) before you leave!

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. Just give them a call!

Do they cover for my rental vehicle excess?

Yes, for up to $5000. Cover includes sedans, hatchbacks, station-wagon, four wheel drives, mini bus or campervan/motorhome that does not exceed 4.5 tonne.

Who underwrites them?

1Cover ® is a registered trademark of 1Cover Pty Limited. 1Cover NZ Ltd, Company No. 1588084, FSP472306 (a NZ company) arranges this insurance as an Appointed Representative of Coffre-Fort Pty Ltd, ABN 66 125 358 518, AFS Licence No. 472457. This insurance is underwritten by certain underwriters at Lloyd’s.

Where are they based?

Auckland

What is the cooling off period?

14 days

FOUR FAST FACTS

No age limit
Under 65
90 days
$750 per item limit
or
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