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1Cover Travel Insurance Reviews

Insurance You Can Count On, 1Cover Direct Insurance Group Was Founded In 2003. This experience has allowed them to establish a team of travel insurance experts and are proud to say they have provided cover to over 1 Million customers. Policies are available to all ages. Dependants travel for free under 21 years of age. 24/7 emergency assistance. Underwritten by certain underwriters at Lloyds.

Overall rating 8.3/10

Value for Money

8.5/10
8.5/10

Claims Experience

7.5/10
7.5/10

Customer Experience

8.6/10
8.6/10
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EXCELLENT COVER FOR MY AGE

Review by Patricia Moir | 18 April 2017, 12:42 PM | 3 comments

I found that 1Cover Travel Insurance was an excellent one for me to buy. I have not used this insura... Read more

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Verified Review Patricia Moir was invited by 1Cover to write this review.

1cover saved my holiday!

Review by Aaron Johnston | 11 April 2017, 15:35 PM | 1 comment

My camera suffered water damage and was completely ruined a few days into my trip to Hawaii. It was c... Read more

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Verified Review Aaron Johnston was invited by 1Cover to write this review.

Good value travel cover

Review by Alan Hepburn | 11 April 2017, 15:36 PM | 1 comment

We like to make sure that in an emergency we are covered, we have not needed to make a claim yet but ... Read more

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Verified Review Alan Hepburn was invited by 1Cover to write this review.

Good all round. Looked after me in a claim too.

Review by Craig Koning | 07 April 2017, 13:53 PM | 1 comment

I've used 1-cover a fair few times now. Including a recent trip to the states.
My last trip ... Read more

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Verified Review Craig Koning was invited by 1Cover to write this review.

Excellent service

Review by Betty Masterson | 07 April 2017, 13:53 PM | 1 comment

Unfortunately I was unable to travel but the staff were so helpful with my refund and everything went... Read more

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Verified Review Betty Masterson was invited by 1Cover to write this review.

Wouldnt deal with anyone else

Review by Colin Marsh | 03 April 2017, 17:50 PM | 1 comment

My husband and I travel quite a bit now being semi retired, and I always go to 1 Cover for our insur... Read more

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Verified Review Colin Marsh was invited by 1Cover to write this review.

Absolutely stress-free claim

Review by Reginaldo Jose De Azevedo | 09 August 2016, 20:06 PM | 1 comment

1cover says: "Our aim to give customers a personal and stress-free claims experience." and it... Read more

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Verified Review Reginaldo Jose De Azevedo was invited by 1Cover to write this review.

Happy with 1Cover

Review by Nataliet | 10 August 2016, 11:05 AM | 1 comment

This is my first experience with lodging a claim with 1Cover. Very happy with the outcome. Thank yo... Read more

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Good value, efficient and fair.

Review by John Cameron | 09 August 2016, 21:44 PM | 1 comment

My claim was handled quickly and fairly. At first I was told no excess would apply to my particular c... Read more

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Verified Review John Cameron was invited by 1Cover to write this review.

Absolutely terrible

Review by Holly Coppen | 09 August 2016, 21:56 PM | 2 comments

I had to make a claim and the whole.process was absolutely terrible and very stressful. There was a h... Read more

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Verified Review Holly Coppen was invited by 1Cover to write this review.

claim for delayed flights

Review by Robert Morris | 09 August 2016, 21:34 PM | 1 comment

Although some effort was required gathering the information together to make the claim, this problem ... Read more

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Very fast and efficient service!

Review by Madhukar Narain | 09 August 2016, 21:24 PM | 1 comment

Service was great and clear to what was happening and what i needed to do.

Made the claim p... Read more

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Verified Review Madhukar Narain was invited by 1Cover to write this review.
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1Cover FAQ's

How many people can I include in my policy?

The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.

Am I covered if I go on a cruise?

Yes, you don’t even need to pick a cruise specific policy. Here’s a top tip: Even if you’re travelling in New Zealand waters you still need to pick pacific, not New Zealand or domestic.

Am I covered for skiing and my equipment?

Yes if you purchase a ski policy cover. 1Cover will cover $1,500 worth of skiing equipment. Dare devils can even ski off piste (within resort boundaries).

Are kids covered for free?

Yes, that’s right, kids will be covered at no added cost! Dependent children and grandchildren are included for free as long as they are under 21 years of age and not in full time employment .

Can I pay to reduce or cancel my excess?

Yes if you pay an additional premium when you purchase your policy.

What additional extras are there?

Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items up to a total amount of $5,000.

Am I covered if my tour company collapses?

1Cover doesn’t provide protection from insolvency.

I’m not a New Zealand resident- can I buy cover?

Sure! Just head over to their visitors travel insurance policy. So long as your trip is within NZ you will be eligible for unlimited medical cover.

What size moped or motorbike am I covered to ride overseas?

1Cover will cover you for any engine size you ride as long as you’re insured to do so in NZ. Just make sure you get your International Drivers Permit (IDP) before you leave!

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. Just give them a call!

Do they cover for my rental vehicle excess?

Yes, for up to $5000. Cover includes sedans, hatchbacks, station-wagon, four wheel drives, mini bus or campervan/motorhome that does not exceed 4.5 tonne.

Who underwrites them?

1Cover ® is a registered trademark of 1Cover Pty Limited. 1Cover NZ Ltd, Company No. 1588084, FSP472306 (a NZ company) arranges this insurance as an Appointed Representative of Coffre-Fort Pty Ltd, ABN 66 125 358 518, AFS Licence No. 472457. This insurance is underwritten by certain underwriters at Lloyd’s.

Where are they based?

Auckland

What is the cooling off period?

14 days

FOUR FAST FACTS

No age limit
Under 65
90 days
$750 per item limit
or
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