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1Cover Travel Insurance Reviews

Insurance You Can Count On, 1Cover Direct Insurance Group Was Founded In 2003. This experience has allowed them to establish a team of travel insurance experts and are proud to say they have provided cover to over 1 Million customers. Policies are available to all ages. Dependants travel for free under 21 years of age. 24/7 emergency assistance. Underwritten by certain underwriters at Lloyds.

Overall rating 8.8/10

Claims Experience

8.3/10
8.3/10

Customer Experience

8.9/10
8.9/10

Value for Money

8.8/10
8.8/10
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Awesomeness with friendly no nonsense.

Review by David Kwon | 04 September 2017, 14:53 PM | 0 comment

Simple straightforward and no nonsense in process. Definitely I will use any of my next travel and bu... Read more

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Fast process with friendly assistant

Review by David Kwon | 04 September 2017, 14:53 PM | 0 comment

It's just the best insurance company I have ever experienced. No nonsense and prompt response wit... Read more

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Samantha Banks

Review by Samantha Banks | 07 September 2017, 17:14 PM | 0 comment

Thankyou , last minute organising Travel Insurance was so simple, easy and fast thru 1Cover insurance... Read more

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Verified Review Samantha Banks was invited by 1Cover to write this review.

No 1

Review by Emmitt Fleming | 30 August 2017, 23:48 PM | 0 comment

Have used 1 Cover before and find it so easy to get insurance cover. Needed to make a claim once and... Read more

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Verified Review Emmitt Fleming was invited by 1Cover to write this review.

Review 1 Cover

Review by Kevin Hill | 30 August 2017, 23:48 PM | 0 comment

We have been impressed by the overall efficiency of the team. When we decided to extend our travel ... Read more

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Verified Review Kevin Hill was invited by 1Cover to write this review.

Don't leave home without it!

Review by Diane Sinclair | 30 August 2017, 02:53 AM | 0 comment

Another trip with 1Cover. Didn't need them but always good to know they were there in the backgro... Read more

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Multi Country Cover

Review by Steven Steger | 30 August 2017, 02:53 AM | 0 comment

A seamless experience made easy by helpful staff i will definitely be using 1 Cover again and recomme... Read more

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Verified Review Steven Steger was invited by 1Cover to write this review.

Lost sunglasses

Review by Samantha-Dawn Simpson | 07 September 2017, 17:15 PM | 0 comment

Prompt service and easy to follow instructions on how to claim for my lost sunglasses made it a good ... Read more

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Verified Review Samantha-Dawn Simpson was invited by 1Cover to write this review.

Travel

Review by Jacqueline Robson | 30 August 2017, 02:53 AM | 0 comment

Travel insurance was quick and easy to arrange. It was great value for money and the communication w... Read more

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Verified Review Jacqueline Robson was invited by 1Cover to write this review.

Get out of jail for free card

Review by Derek Dikstaal | 26 August 2017, 23:42 PM | 0 comment

We have made four inquires resulting in three claims over our three years of overland travel. In all ... Read more

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Verified Review Derek Dikstaal was invited by 1Cover to write this review.

Good company, have confidence in them

Review by Allan Scarlet | 24 August 2017, 15:00 PM | 0 comment

Had two quotes from the company a week or two apart the second quote was much more expensive, I found... Read more

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Verified Review Allan Scarlet was invited by 1Cover to write this review.

Peace of mind

Review by Katinka Gregoire | 24 August 2017, 15:00 PM | 0 comment

Appreciate the peace of mind of having travel insurance. Especially chose 1Cover because of their ve... Read more

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Verified Review Katinka Gregoire was invited by 1Cover to write this review.
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1Cover FAQ's

How many people can I include in my policy?

The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.

Am I covered if I go on a cruise?

Yes, you don’t even need to pick a cruise specific policy. Here’s a top tip: Even if you’re travelling in New Zealand waters you still need to pick pacific, not New Zealand or domestic.

Am I covered for skiing and my equipment?

Yes if you purchase a ski policy cover. 1Cover will cover $1,500 worth of skiing equipment. Dare devils can even ski off piste (within resort boundaries).

Are kids covered for free?

Yes, that’s right, kids will be covered at no added cost! Dependent children and grandchildren are included for free as long as they are under 21 years of age and not in full time employment .

Can I pay to reduce or cancel my excess?

Yes if you pay an additional premium when you purchase your policy.

What additional extras are there?

Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items up to a total amount of $5,000.

Am I covered if my tour company collapses?

1Cover doesn’t provide protection from insolvency.

I’m not a New Zealand resident- can I buy cover?

Sure! Just head over to their visitors travel insurance policy. So long as your trip is within NZ you will be eligible for unlimited medical cover.

What size moped or motorbike am I covered to ride overseas?

1Cover will cover you for any engine size you ride as long as you’re insured to do so in NZ. Just make sure you get your International Drivers Permit (IDP) before you leave!

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. Just give them a call!

Do they cover for my rental vehicle excess?

Yes, for up to $5000. Cover includes sedans, hatchbacks, station-wagon, four wheel drives, mini bus or campervan/motorhome that does not exceed 4.5 tonne.

Who underwrites them?

1Cover ® is a registered trademark of 1Cover Pty Limited. 1Cover NZ Ltd, Company No. 1588084, FSP472306 (a NZ company) arranges this insurance as an Appointed Representative of Coffre-Fort Pty Ltd, ABN 66 125 358 518, AFS Licence No. 472457. This insurance is underwritten by certain underwriters at Lloyd’s.

Where are they based?

Auckland

What is the cooling off period?

14 days

FOUR FAST FACTS

No age limit
Under 65
90 days
$750 per item limit
or
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