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1Cover Travel Insurance Reviews

Insurance You Can Count On, 1Cover Direct Insurance Group Was Founded In 2003. This experience has allowed them to establish a team of travel insurance experts and are proud to say they have provided cover to over 1 Million customers. Policies are available to all ages. Dependants travel for free under 21 years of age. 24/7 emergency assistance. Underwritten by certain underwriters at Lloyds.

Overall rating 8.7/10

Claims Experience

8.2/10
8.2/10

Value for Money

8.8/10
8.8/10

Customer Experience

8.9/10
8.9/10
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Excellent

Review by Luseane Akau | 17 July 2017, 16:20 PM | 1 comment

Booking very easy and quick, excellent customer service, price affordable and great follow up. Always... Read more

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Easy to use and very competitive on pricing.

Review by Ian Gibson | 17 July 2017, 16:20 PM | 1 comment

I have used 1Cover several times now and have always found them to be very competitive and easy to us... Read more

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Verified Review Ian Gibson was invited by 1Cover to write this review.

Very Impressed with A1 cover

Review by griffiths | 17 July 2017, 16:20 PM | 1 comment

We were very impressed with the communication when ringing a1 cover as we couldn't fly due to sic... Read more

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Emergency medical claim

Review by Henry Hudson | 14 July 2017, 12:30 PM | 1 comment

We have had the multi-trip international coverage for several years and once required emergency medic... Read more

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Verified Review Henry Hudson was invited by 1Cover to write this review.

Smooth, efficient, helpful claim service

Review by Elizabeth Brehaut | 14 July 2017, 12:29 PM | 1 comment

1Cover's policy document and instructions were easy to follow and the claim process was well sup... Read more

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Verified Review Elizabeth Brehaut was invited by 1Cover to write this review.

Singapore

Review by Leith Hamilton | 14 July 2017, 12:29 PM | 1 comment

We decided we would give 1Cover another, notwithstanding our poor experience with creative dismissal ... Read more

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Verified Review Leith Hamilton was invited by 1Cover to write this review.

Change of arrangements due to terrorism not covered...

Review by Claire Russell | 14 July 2017, 12:29 PM | 1 comment

Hello, I recently travelled to the UK and Europe. Just after I arrived there was a large scale terror... Read more

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Verified Review Claire Russell was invited by 1Cover to write this review.

Very Friendly Staff to deal with.

Review by Joy Herman | 12 July 2017, 16:20 PM | 1 comment

I had to do Pre Existing Condition and this did take a little while as sent it back but it got mislai... Read more

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Verified Review Joy Herman was invited by 1Cover to write this review.

very helpful and easy to follow steps when applying...

Review by Stewart Inch | 12 July 2017, 16:20 PM | 0 comment

On arrival home, my wife thought she had lost a hearing aid, she emailed 1cover, got an immediateRead more

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Verified Review Stewart Inch was invited by 1Cover to write this review.

Easy Peasy No Fuss Insurance

Review by Miro Muriel Harre | 12 July 2017, 16:19 PM | 1 comment

1Cover is a great option for a straight forward, comprehensive insurance plan. Easy to get a quote an... Read more

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Verified Review Miro Muriel Harre was invited by 1Cover to write this review.

A plus

Review by Beverley Fletcher | 12 July 2017, 16:19 PM | 1 comment

Always use this cover highly recommend no fuss easy to apply for fast reply with cover a plus sevice Read more

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Verified Review Beverley Fletcher was invited by 1Cover to write this review.

Return date

Review by JOHANN HANSEN | 12 July 2017, 16:21 PM | 0 comment

I was confused by the "return date". I put the date in which I fly out of America to return h... Read more

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Verified Review JOHANN HANSEN was invited by 1Cover to write this review.
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1Cover FAQ's

How many people can I include in my policy?

The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.

Am I covered if I go on a cruise?

Yes, you don’t even need to pick a cruise specific policy. Here’s a top tip: Even if you’re travelling in New Zealand waters you still need to pick pacific, not New Zealand or domestic.

Am I covered for skiing and my equipment?

Yes if you purchase a ski policy cover. 1Cover will cover $1,500 worth of skiing equipment. Dare devils can even ski off piste (within resort boundaries).

Are kids covered for free?

Yes, that’s right, kids will be covered at no added cost! Dependent children and grandchildren are included for free as long as they are under 21 years of age and not in full time employment .

Can I pay to reduce or cancel my excess?

Yes if you pay an additional premium when you purchase your policy.

What additional extras are there?

Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items up to a total amount of $5,000.

Am I covered if my tour company collapses?

1Cover doesn’t provide protection from insolvency.

I’m not a New Zealand resident- can I buy cover?

Sure! Just head over to their visitors travel insurance policy. So long as your trip is within NZ you will be eligible for unlimited medical cover.

What size moped or motorbike am I covered to ride overseas?

1Cover will cover you for any engine size you ride as long as you’re insured to do so in NZ. Just make sure you get your International Drivers Permit (IDP) before you leave!

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. Just give them a call!

Do they cover for my rental vehicle excess?

Yes, for up to $5000. Cover includes sedans, hatchbacks, station-wagon, four wheel drives, mini bus or campervan/motorhome that does not exceed 4.5 tonne.

Who underwrites them?

1Cover ® is a registered trademark of 1Cover Pty Limited. 1Cover NZ Ltd, Company No. 1588084, FSP472306 (a NZ company) arranges this insurance as an Appointed Representative of Coffre-Fort Pty Ltd, ABN 66 125 358 518, AFS Licence No. 472457. This insurance is underwritten by certain underwriters at Lloyd’s.

Where are they based?

Auckland

What is the cooling off period?

14 days

FOUR FAST FACTS

No age limit
Under 65
90 days
$750 per item limit
or
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