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1Cover Travel Insurance Reviews

Insurance You Can Count On, 1Cover Direct Insurance Group Was Founded In 2003. This experience has allowed them to establish a team of travel insurance experts and are proud to say they have provided cover to over 1 Million customers. Policies are available to all ages. Dependants travel for free under 21 years of age. 24/7 emergency assistance. Underwritten by certain underwriters at Lloyds.

Overall rating 8.6/10

Customer Experience

8.7/10
8.7/10

Value for Money

8.6/10
8.6/10

Claims Experience

8.0/10
8.0/10
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great service , very approachable

Review by Ashwin Patel | 30 January 2018, 18:49 PM | 1 comment

enjoyed talking to real person.
very quick in response.
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I referred friends yet didn’t get a voucher

Review by Shreya Salway | 30 January 2018, 18:48 PM | 1 comment

Hi there, I traveled with a bunch of girls and 2 girls definitely used my link yet I didn’t get a vou... Read more

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Verified Review Shreya Salway was invited by 1Cover to write this review.

Best Travel Insurance we have found

Review by Dayna Manak | 29 January 2018, 19:15 PM | 1 comment

We have used 1-Cover over and over for travel from NZ to Australia and as far as India. We compare e... Read more

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Verified Review Dayna Manak was invited by 1Cover to write this review.

Brilliant Experience!

Review by Simon Franklin | 29 January 2018, 19:15 PM | 1 comment

We thought we would have a long wait to get compensated for our claim but to our surprise and delight... Read more

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Verified Review Simon Franklin was invited by 1Cover to write this review.

Fantastic

Review by Jade Hodder | 29 January 2018, 19:15 PM | 1 comment

I always use 1cover for all trips and they have always been great value and easy to deal with. I had ... Read more

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Verified Review Jade Hodder was invited by 1Cover to write this review.

Effortless

Review by Hayden Cordes | 29 January 2018, 19:15 PM | 1 comment

The online application was effortless, the cover was ample (signed up for the ski package add on) and... Read more

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Verified Review Hayden Cordes was invited by 1Cover to write this review.

Easy Travel Insurance

Review by Carl Burger | 29 January 2018, 19:14 PM | 1 comment

I didn't need to claim and so can't comment there but buying it was very easy and no fuss. Read more

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Verified Review Carl Burger was invited by 1Cover to write this review.

Accident whilst shifting home appliances was covere...

Review by Lynette Graham | 29 January 2018, 19:14 PM | 1 comment

1cover covered all my hospital admission bills. They didn’t take into account the currency conversion... Read more

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Verified Review Lynette Graham was invited by 1Cover to write this review.

satisfactory

Review by Valerie Riley | 29 January 2018, 19:14 PM | 1 comment

Expensive for a short period of cover incomparison to cover for longer periods. Probably similar to... Read more

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Verified Review Valerie Riley was invited by 1Cover to write this review.

Easy to claim but still waiting for payment

Review by Benjamin Cook | 29 January 2018, 19:14 PM | 1 comment

Still within the 5-7 working days advised so sending me a review form is rather premature. Send these... Read more

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Verified Review Benjamin Cook was invited by 1Cover to write this review.

Excellent Service

Review by Steven Sabine | 25 January 2018, 13:13 PM | 1 comment

My wife injured her leg on the Great Wall of China. She put up with the pain for a few days but as i... Read more

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Verified Review Steven Sabine was invited by 1Cover to write this review.

Smooth

Review by Martine Udahemuka | 25 January 2018, 13:12 PM | 1 comment

Great friendly and efficient service. It is most unusual for an insurance company! Thank you.
I w... Read more

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Verified Review Martine Udahemuka was invited by 1Cover to write this review.
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1Cover FAQ's

How many people can I include in my policy?

The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.

Am I covered if I go on a cruise?

Yes, whether you’re boarding a cruiseliner that travels the open ocean or cruising along the rivers of Europe, 1Cover's Cruise Pack add-on provides you with cover from ship to shore. If you're cruising for more than 2 days you must select the add-on and pay the additional premium to be covered.

Am I covered for skiing and for my equipment?

Yes if you purchase their Ski Pack add on. 1Cover will cover $1,500 worth of skiing equipment. Dare devils can even ski off piste (within resort boundaries).

Are kids covered for free?

Yes, that’s right, kids will be covered at no added cost! Dependent children and grandchildren are included for free as long as they are under 21 years of age and not in full time employment .

Can I pay to reduce or cancel my excess?

Yes if you pay an additional premium when you purchase your policy.

What additional extras are there?

Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items up to a total amount of $5,000.

Am I covered if my tour company collapses?

1Cover doesn’t provide protection from insolvency.

I’m not a New Zealand resident- can I buy cover?

Sure! Just head over to their visitors travel insurance policy. So long as your trip is within NZ you will be eligible for unlimited medical cover.

What size moped or motorbike am I covered to ride overseas?

1Cover will cover you for any engine size you ride as long as you’re insured to do so in NZ. Just make sure you get your International Drivers Permit (IDP) before you leave!

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. Just give them a call!

Do they cover for my rental vehicle excess?

Yes, for up to $5000. Cover includes sedans, hatchbacks, station-wagon, four wheel drives, mini bus or campervan/motorhome that does not exceed 4.5 tonne.

Who underwrites them?

1Cover ® is a registered trademark of 1Cover Pty Limited. 1Cover NZ Ltd, Company No. 1588084, FSP472306 (a NZ company) arranges this insurance as an Appointed Representative of Coffre-Fort Pty Ltd, ABN 66 125 358 518, AFS Licence No. 472457. This insurance is underwritten by certain underwriters at Lloyd’s.

Where are they based?

Auckland

What is the cooling off period?

14 days

FOUR FAST FACTS

No age limit
Under 65
90 days
$750 per item limit
or
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