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1Cover Travel Insurance Reviews

Insurance You Can Count On, 1Cover Direct Insurance Group Was Founded In 2003. This experience has allowed them to establish a team of travel insurance experts and are proud to say they have provided cover to over 1 Million customers. Policies are available to all ages. Dependants travel for free under 21 years of age. 24/7 emergency assistance. Underwritten by certain underwriters at Lloyds.

Overall rating 8.3/10

Claims Experience

7.5/10
7.5/10

Customer Experience

8.6/10
8.6/10

Value for Money

8.5/10
8.5/10
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Friendly efficient service.

Review by Marilyn Fallis | 22 May 2017, 15:04 PM | 1 comment

Once my trip had commenced I needed to extend my travel policy. With 1Cover it was no problem. My ema... Read more

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Verified Review Marilyn Fallis was invited by 1Cover to write this review.

So easy to book travel insurance!

Review by Robert Richard Barnett | 22 May 2017, 17:35 PM | 1 comment

We've used 1 cover in the past and will do so again - the cover you get for the money is excellen... Read more

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Verified Review Robert Richard Barnett was invited by 1Cover to write this review.

Fantastic Customer Service

Review by Amanda Jensen | 15 May 2017, 18:19 PM | 1 comment

While overseas I changed my travel plans and added a trip to Singapore. The customer service team we... Read more

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Verified Review Amanda Jensen was invited by 1Cover to write this review.

Reasonably Priceed Reliable Insurance

Review by Diane Sinclair | 15 May 2017, 18:19 PM | 1 comment

Travel Insurance if choice now. Recent holiday in Fiji was a great success and no need to claim anyth... Read more

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Verified Review Diane Sinclair was invited by 1Cover to write this review.

Awesome insurance company

Review by Kodyn Glenn Saxon Brown | 15 May 2017, 18:19 PM | 1 comment

Straight forward and affordable company, and when It came to claiming was an absolute breeze - very m... Read more

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Verified Review Kodyn Glenn Saxon Brown was invited by 1Cover to write this review.

Read the Terms Carefully

Review by Matthew Sharp | 15 May 2017, 18:20 PM | 1 comment

In general, my experience has been ok. The customer service has been good and the response on my clai... Read more

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Verified Review Matthew Sharp was invited by 1Cover to write this review.

Next trip I will look for a cheaper deal for us ov...

Review by Keith Newton | 15 May 2017, 18:19 PM | 1 comment

Sure, us "oldies" are more liable to claim from falls and illness etc, but we don't do al... Read more

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Verified Review Keith Newton was invited by 1Cover to write this review.

price is competitive

Review by demy | 11 May 2017, 11:58 AM | 1 comment

Website link is user friendly. Customers can easily navigate and see the cover. The multi-trip is als... Read more

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Great 'peace of mind' cover

Review by Ron Martin | 11 May 2017, 11:59 AM | 1 comment

While we had no need to make claims the 'peace of mind' having great cover allowed us to rela... Read more

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Verified Review Ron Martin was invited by 1Cover to write this review.

Straight forward policy

Review by bryan moor | 28 April 2017, 17:46 PM | 1 comment

It took us few seconds to purchase our insurance online. the policy we choose were straight forward t... Read more

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Verified Review bryan moor was invited by 1Cover to write this review.

Easy value for money peace of mind

Review by Geoff Miller | 28 April 2017, 17:46 PM | 1 comment

We took this out as provided full cover for our NZ holiday at a cheaper price than rental car insuran... Read more

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Verified Review Geoff Miller was invited by 1Cover to write this review.

Easy to use

Review by Rebecca Coley | 28 April 2017, 17:46 PM | 1 comment

Great prices and very easy / quick to apply. Helpful when speaking on the phone. Have used twice no... Read more

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Verified Review Rebecca Coley was invited by 1Cover to write this review.
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1Cover FAQ's

How many people can I include in my policy?

The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.

Am I covered if I go on a cruise?

Yes, you don’t even need to pick a cruise specific policy. Here’s a top tip: Even if you’re travelling in New Zealand waters you still need to pick pacific, not New Zealand or domestic.

Am I covered for skiing and my equipment?

Yes if you purchase a ski policy cover. 1Cover will cover $1,500 worth of skiing equipment. Dare devils can even ski off piste (within resort boundaries).

Are kids covered for free?

Yes, that’s right, kids will be covered at no added cost! Dependent children and grandchildren are included for free as long as they are under 21 years of age and not in full time employment .

Can I pay to reduce or cancel my excess?

Yes if you pay an additional premium when you purchase your policy.

What additional extras are there?

Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items up to a total amount of $5,000.

Am I covered if my tour company collapses?

1Cover doesn’t provide protection from insolvency.

I’m not a New Zealand resident- can I buy cover?

Sure! Just head over to their visitors travel insurance policy. So long as your trip is within NZ you will be eligible for unlimited medical cover.

What size moped or motorbike am I covered to ride overseas?

1Cover will cover you for any engine size you ride as long as you’re insured to do so in NZ. Just make sure you get your International Drivers Permit (IDP) before you leave!

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. Just give them a call!

Do they cover for my rental vehicle excess?

Yes, for up to $5000. Cover includes sedans, hatchbacks, station-wagon, four wheel drives, mini bus or campervan/motorhome that does not exceed 4.5 tonne.

Who underwrites them?

1Cover ® is a registered trademark of 1Cover Pty Limited. 1Cover NZ Ltd, Company No. 1588084, FSP472306 (a NZ company) arranges this insurance as an Appointed Representative of Coffre-Fort Pty Ltd, ABN 66 125 358 518, AFS Licence No. 472457. This insurance is underwritten by certain underwriters at Lloyd’s.

Where are they based?

Auckland

What is the cooling off period?

14 days

FOUR FAST FACTS

No age limit
Under 65
90 days
$750 per item limit
or
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