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1Cover Travel Insurance Reviews

Insurance You Can Count On, 1Cover Direct Insurance Group Was Founded In 2003. This experience has allowed them to establish a team of travel insurance experts and are proud to say they have provided cover to over 1 Million customers. Policies are available to all ages. Dependants travel for free under 21 years of age. 24/7 emergency assistance. Underwritten by certain underwriters at Lloyds.

Overall rating 8.6/10

Customer Experience

8.7/10
8.7/10

Value for Money

8.6/10
8.6/10

Claims Experience

8.0/10
8.0/10
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1Cover really is the best for travel insurance

Review by Kylie Smith | 07 February 2018, 12:31 PM | 1 comment

I cannot say enough about 1Cover and the awesome service they provided me when I broke my ankle in Au... Read more

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Verified Review Kylie Smith was invited by 1Cover to write this review.

Prompt claim and payment

Review by Sarah Dalziel | 07 February 2018, 12:31 PM | 1 comment

I have used 1cover for insurance on several occassions. I have had to make a claim on a few occassio... Read more

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Verified Review Sarah Dalziel was invited by 1Cover to write this review.

No holiday and refunds given back

Review by Irene Kidd | 07 February 2018, 12:30 PM | 6 comments

Ripped off, never gave money, didn't get to go on holiday, they keep $184 so this company profit ... Read more

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Verified Review Irene Kidd was invited by 1Cover to write this review.

No problems insurance

Review by Kathleen O'Neill | 06 February 2018, 11:52 AM | 1 comment

Have been using for some years. Just advise by phone no change to previous conditions and all is don... Read more

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Verified Review Kathleen O'Neill was invited by 1Cover to write this review.

Not pleased with my experience

Review by Karla Armstrong | 05 February 2018, 18:06 PM | 1 comment

I tried to add my older daughter onto my cover having booked her flights at a later stage, but she c... Read more

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Verified Review Karla Armstrong was invited by 1Cover to write this review.

easier than the rest

Review by veronica gibbs | 05 February 2018, 12:16 PM | 1 comment

I'm type 2 insulin dependent, no problems controlling it and with some insurance companies its ha... Read more

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Verified Review veronica gibbs was invited by 1Cover to write this review.

NZ Travel Insurance

Review by Lee McLean | 05 February 2018, 12:15 PM | 1 comment

I always use 1Cover when travelling to the South Island, from the North Island. Excellent service, a... Read more

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Verified Review Lee McLean was invited by 1Cover to write this review.

Peace of mind

Review by Maria Mudgway | 05 February 2018, 12:14 PM | 1 comment

Even though we haven't needed to make a claim 1cover is reasonably priced and we have peace of mi... Read more

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Verified Review Maria Mudgway was invited by 1Cover to write this review.

Couldn't do without 1Cover when I travel within...

Review by Jim | 02 February 2018, 12:14 PM | 1 comment

Car rental insurance terms are designed to scare and rip off travelers. 1Cover has the right price an... Read more

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I was so glad I had this.

Review by Shona Billings | 02 February 2018, 12:14 PM | 1 comment

I became quite unwell with a head cold and felt such relief that I had this insurance even though I a... Read more

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Verified Review Shona Billings was invited by 1Cover to write this review.

Skier Girl

Review by Alexandra Watson | 01 February 2018, 13:31 PM | 1 comment

The best travel insurance available for a ski holiday that I have found, with add-on's for a vari... Read more

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Verified Review Alexandra Watson was invited by 1Cover to write this review.

Thumbs up!

Review by Malcolm Martis | 01 February 2018, 13:30 PM | 1 comment

Very pleased with the few times I have used 1 Cover travel insurance.

I have recommended you... Read more

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Verified Review Malcolm Martis was invited by 1Cover to write this review.
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1Cover FAQ's

How many people can I include in my policy?

The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.

Am I covered if I go on a cruise?

Yes, whether you’re boarding a cruiseliner that travels the open ocean or cruising along the rivers of Europe, 1Cover's Cruise Pack add-on provides you with cover from ship to shore. If you're cruising for more than 2 days you must select the add-on and pay the additional premium to be covered.

Am I covered for skiing and for my equipment?

Yes if you purchase their Ski Pack add on. 1Cover will cover $1,500 worth of skiing equipment. Dare devils can even ski off piste (within resort boundaries).

Are kids covered for free?

Yes, that’s right, kids will be covered at no added cost! Dependent children and grandchildren are included for free as long as they are under 21 years of age and not in full time employment .

Can I pay to reduce or cancel my excess?

Yes if you pay an additional premium when you purchase your policy.

What additional extras are there?

Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items up to a total amount of $5,000.

Am I covered if my tour company collapses?

1Cover doesn’t provide protection from insolvency.

I’m not a New Zealand resident- can I buy cover?

Sure! Just head over to their visitors travel insurance policy. So long as your trip is within NZ you will be eligible for unlimited medical cover.

What size moped or motorbike am I covered to ride overseas?

1Cover will cover you for any engine size you ride as long as you’re insured to do so in NZ. Just make sure you get your International Drivers Permit (IDP) before you leave!

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. Just give them a call!

Do they cover for my rental vehicle excess?

Yes, for up to $5000. Cover includes sedans, hatchbacks, station-wagon, four wheel drives, mini bus or campervan/motorhome that does not exceed 4.5 tonne.

Who underwrites them?

1Cover ® is a registered trademark of 1Cover Pty Limited. 1Cover NZ Ltd, Company No. 1588084, FSP472306 (a NZ company) arranges this insurance as an Appointed Representative of Coffre-Fort Pty Ltd, ABN 66 125 358 518, AFS Licence No. 472457. This insurance is underwritten by certain underwriters at Lloyd’s.

Where are they based?

Auckland

What is the cooling off period?

14 days

FOUR FAST FACTS

No age limit
Under 65
90 days
$750 per item limit
or
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