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1Cover Travel Insurance Reviews

Insurance You Can Count On, 1Cover Direct Insurance Group Was Founded In 2003. This experience has allowed them to establish a team of travel insurance experts and are proud to say they have provided cover to over 1 Million customers. Policies are available to all ages. Dependants travel for free under 21 years of age. 24/7 emergency assistance. Underwritten by certain underwriters at Lloyds.

Overall rating 8.7/10

Claims Experience

8.1/10
8.1/10

Customer Experience

8.8/10
8.8/10

Value for Money

8.7/10
8.7/10
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A Happy Customer

Review by Faga Loresio Mario | 14 November 2017, 17:07 PM | 0 comment

As a customer traveling to a new country like China, Kiribati and Tuvalu this year, anything could ha... Read more

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Verified Review Faga Loresio Mario was invited by 1Cover to write this review.

Awesome

Review by Rebecca Blakemore | 13 November 2017, 15:05 PM | 0 comment

Love that my pre-existing conditions are covered at no extra cost. They also came out cheaper then al... Read more

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Verified Review Rebecca Blakemore was invited by 1Cover to write this review.

Reasonablely priced with good cover

Review by Pat | 13 November 2017, 15:05 PM | 0 comment

Easy to purchase with no hassles. Comprehensive cover at a reasonable price. Didn't need to claim... Read more

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Value for money, cruise bases covered.

Review by Emma Scott | 13 November 2017, 15:05 PM | 0 comment

Great value for money, and the made sure all of our cruise bases were covered whilst travelling in bo... Read more

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Fast, friendly claims service

Review by Phillip Rose | 13 November 2017, 15:05 PM | 0 comment

Now that I've actually had to file a claim on my policy, I can report that 1Cover provides an exc... Read more

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Quick, easy and reliable

Review by CnCT72 | 10 November 2017, 12:50 PM | 0 comment

Very quick to purchase travel insurance online. I had to reduce the number of days as my travel pl... Read more

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Great service, great price

Review by Katryna Shaw | 09 November 2017, 18:19 PM | 0 comment

Luckily this time I did not have to claim, but I just wanted to say last time when unfortunately I di... Read more

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Verified Review Katryna Shaw was invited by 1Cover to write this review.

read before you buy

Review by Gaynor Rogers | 09 November 2017, 18:19 PM | 0 comment

we claimed for a damaged item and were paid out, however we obviously didnt read the fine print/condi... Read more

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Verified Review Gaynor Rogers was invited by 1Cover to write this review.

Super happy with 1cover in Canada

Review by TIM ELDER | 08 November 2017, 18:21 PM | 0 comment

Dealing with a throat abscess in isolated Canada- 1cover supported me through 2 medical flights, 3 ni... Read more

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Verified Review TIM ELDER was invited by 1Cover to write this review.

Scam Artists

Review by A. M. C | 08 November 2017, 18:20 PM | 0 comment

I referred a friend to 1Cover after purchasing travel insurance for a cruise as they had a promotion ... Read more

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Verified Review A. M. C was invited by 1Cover to write this review.

Uncomplicated and efficient

Review by Barbara | 07 November 2017, 14:39 PM | 0 comment

I was away for five months and had two small claims. Each time my mind was put at ease by the very pe... Read more

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A real bargain for rental cars

Review by Grant McMillan | 06 November 2017, 18:53 PM | 0 comment

1Cover provide very inexpensive way to eliminate the $3-5000 excesses on rental cars compared to the ... Read more

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Verified Review Grant McMillan was invited by 1Cover to write this review.
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1Cover FAQ's

How many people can I include in my policy?

The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.

Am I covered if I go on a cruise?

Yes, whether you’re boarding a cruiseliner that travels the open ocean or cruising along the rivers of Europe, 1Cover's Cruise Pack add-on provides you with cover from ship to shore. If you're cruising for more than 2 days you must select the add-on and pay the additional premium to be covered.

Am I covered for skiing and for my equipment?

Yes if you purchase their Ski Pack add on. 1Cover will cover $1,500 worth of skiing equipment. Dare devils can even ski off piste (within resort boundaries).

Are kids covered for free?

Yes, that’s right, kids will be covered at no added cost! Dependent children and grandchildren are included for free as long as they are under 21 years of age and not in full time employment .

Can I pay to reduce or cancel my excess?

Yes if you pay an additional premium when you purchase your policy.

What additional extras are there?

Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items up to a total amount of $5,000.

Am I covered if my tour company collapses?

1Cover doesn’t provide protection from insolvency.

I’m not a New Zealand resident- can I buy cover?

Sure! Just head over to their visitors travel insurance policy. So long as your trip is within NZ you will be eligible for unlimited medical cover.

What size moped or motorbike am I covered to ride overseas?

1Cover will cover you for any engine size you ride as long as you’re insured to do so in NZ. Just make sure you get your International Drivers Permit (IDP) before you leave!

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. Just give them a call!

Do they cover for my rental vehicle excess?

Yes, for up to $5000. Cover includes sedans, hatchbacks, station-wagon, four wheel drives, mini bus or campervan/motorhome that does not exceed 4.5 tonne.

Who underwrites them?

1Cover ® is a registered trademark of 1Cover Pty Limited. 1Cover NZ Ltd, Company No. 1588084, FSP472306 (a NZ company) arranges this insurance as an Appointed Representative of Coffre-Fort Pty Ltd, ABN 66 125 358 518, AFS Licence No. 472457. This insurance is underwritten by certain underwriters at Lloyd’s.

Where are they based?

Auckland

What is the cooling off period?

14 days

FOUR FAST FACTS

No age limit
Under 65
90 days
$750 per item limit
or
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