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1Cover Travel Insurance Reviews

Insurance You Can Count On, 1Cover Direct Insurance Group Was Founded In 2003. This experience has allowed them to establish a team of travel insurance experts and are proud to say they have provided cover to over 1 Million customers. Policies are available to all ages. Dependants travel for free under 21 years of age. 24/7 emergency assistance. Underwritten by certain underwriters at Lloyds.

Overall rating 8.7/10

Customer Experience

8.7/10
8.7/10

Value for Money

8.7/10
8.7/10

Claims Experience

8.0/10
8.0/10
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Affordable friendly and helpful and reliable and fa...

Review by Alistair Williams | 13 March 2019, 11:39 AM | 1 comment

I have been using 1Cover for many years and never had to make a claim until recently. I thought maybe... Read more

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Verified Review Alistair Williams was invited by 1Cover to write this review.

Excellent

Review by Bruce Williams | 13 March 2019, 11:38 AM | 1 comment

1Cover provided excellent service from the initial accident through to the claims process. Communicat... Read more

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We think good insurance

Review by Greg Banks | 13 March 2019, 10:52 AM | 1 comment

In our ten months of travel we had no need to make a claim so do not know how good they were. Read more

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Verified Review Greg Banks was invited by 1Cover to write this review.

1Cover - all good by us

Review by Daryl Smith | 12 March 2019, 12:03 PM | 1 comment

Have had a good experience with 1Cover. Easy to procure and if unfortunately a claim needs to be made... Read more

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Verified Review Daryl Smith was invited by 1Cover to write this review.

Satisfied Customer

Review by Brian Armstrong | 12 March 2019, 12:02 PM | 1 comment

Simple straight forward coverage from 1Cover at a realistic price.
I originally insured with Cove... Read more

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Verified Review Brian Armstrong was invited by 1Cover to write this review.

Easy to deal with

Review by R G | 11 March 2019, 12:42 PM | 1 comment

Had a trip to Vanuatu that fell apart due to a tropical cyclone. Claims process was very easy and qui... Read more

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Missed flights due to cruise boat delay.

Review by steve | 11 March 2019, 12:41 PM | 1 comment

Have unfortunately had to make 2x claims in recent years , But cover 1 have been absolutely brilliant... Read more

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Claim super easy

Review by Mitchell Palmer | 11 March 2019, 12:41 PM | 1 comment

Injured myself on Thursday, sent my claim through on friday. Saturday it was all sorted. Super easy, ... Read more

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Prompt and efficient insurance cover

Review by Jason Bligh | 07 March 2019, 12:18 PM | 1 comment

Prompt answering of claims request following lost luggage. Clearly communicated process. Claim then s... Read more

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One of the fastest responding insurance companies I...

Review by Brad Richardson | 04 March 2019, 19:04 PM | 1 comment

When something goes wrong traveling the last thing you want is a week to get a reply and a month to s... Read more

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They were amazing, made a very stressful situation ...

Review by Joanne Ryan | 04 March 2019, 18:25 PM | 1 comment

The service was fantastic. I've heard terrible things regarding insurance claims and having trave... Read more

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Verified Review Joanne Ryan was invited by 1Cover to write this review.

Brilliant

Review by Amitabha Bhattacharyya | 04 March 2019, 18:23 PM | 1 comment

would recommend to friends and relative .My claim experience was good. I feel safe with this coverage... Read more

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1Cover FAQ's

How many people can I include in my policy?

The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.

Am I covered if I go on a cruise?

Yes, whether you’re boarding a cruiseliner that travels the open ocean or cruising along the rivers of Europe, 1Cover's Cruise Pack add-on provides you with cover from ship to shore. If you're cruising for more than 2 days you must select the add-on and pay the additional premium to be covered.

Am I covered for skiing and for my equipment?

Yes if you purchase their Ski Pack add on. 1Cover will cover $1,500 worth of skiing equipment. Dare devils can even ski off piste (within resort boundaries).

Are kids covered for free?

Yes, that’s right, kids will be covered at no added cost! Dependent children and grandchildren are included for free as long as they are under 19 years of age and not in full time employment.

Can I pay to reduce or cancel my excess?

Yes if you pay an additional premium when you purchase your policy.

What additional extras are there?

Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items up to a total amount of $5,000.

Am I covered if my tour company collapses?

1Cover doesn’t provide protection from insolvency.

I’m not a New Zealand resident- can I buy cover?

Sure! Just head over to their visitors travel insurance policy. So long as your trip is within NZ you will be eligible for unlimited medical cover.

What size moped or motorbike am I covered to ride overseas?

1Cover will cover you for any engine size you ride as long as you’re insured to do so in NZ. Just make sure you get your International Drivers Permit (IDP) before you leave!

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. Just give them a call!

Do they cover for my rental vehicle excess?

Yes, for up to $5000. Cover includes sedans, hatchbacks, station-wagon, four wheel drives, mini bus or campervan/motorhome that does not exceed 4.5 tonne.

Who underwrites them?

1Cover ® is a registered trademark of 1Cover Pty Limited. 1Cover NZ Ltd, Company No. 1588084, FSP472306 (a NZ company) arranges this insurance as an Appointed Representative of Coffre-Fort Pty Ltd, ABN 66 125 358 518, AFS Licence No. 472457. This insurance is underwritten by certain underwriters at Lloyd’s.

Where are they based?

Auckland

What is the cooling off period?

14 days

FOUR FAST FACTS

No age limit
Under 65
90 days
$750 per item limit
or
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