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1Cover Travel Insurance Reviews

Insurance You Can Count On, 1Cover Direct Insurance Group Was Founded In 2003. This experience has allowed them to establish a team of travel insurance experts and are proud to say they have provided cover to over 1 Million customers. Policies are available to all ages. Dependants travel for free under 21 years of age. 24/7 emergency assistance. Underwritten by certain underwriters at Lloyds.

Overall rating 8.8/10

Customer Experience

8.9/10
8.9/10

Value for Money

8.8/10
8.8/10

Claims Experience

8.3/10
8.3/10
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Great value for your money.

Review by Karen Rawley | 12 September 2017, 18:01 PM | 0 comment

Organising our travel insurance online was easy. It took just a couple of minutes and it was great va... Read more

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Travel to Rarotonga

Review by Monty Manuel | 12 September 2017, 18:01 PM | 0 comment

Excellent easy service and great value for money, got the comprehensive cover and peace of mind while... Read more

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Verified Review Monty Manuel was invited by 1Cover to write this review.

Great Service

Review by Ronald E B Jowett | 08 September 2017, 19:29 PM | 0 comment

Third time I've used 1Cover and very happy with the customer experience. Looking forward to the n... Read more

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Verified Review Ronald E B Jowett was invited by 1Cover to write this review.

great service with no hassels

Review by peter warner | 07 September 2017, 17:13 PM | 0 comment

easy to fill in online form ,best value for money and no hassels with a claim .what every insurance c... Read more

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Good cover for what we want.

Review by Richard Wilkinson | 07 September 2017, 17:13 PM | 0 comment

After many years using another travel insurance company who suddenly changed their way of covering us... Read more

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Verified Review Richard Wilkinson was invited by 1Cover to write this review.

Easy Peasey

Review by Suzanne Bahr | 07 September 2017, 17:13 PM | 0 comment

Requiring Medical Travel Insurance was much easier than I first envisaged. Once I decided on the best... Read more

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Verified Review Suzanne Bahr was invited by 1Cover to write this review.

Simple

Review by Susie Rea | 07 September 2017, 17:13 PM | 0 comment

Quick, easy, best price and good follow up information about how to claim, i.e. freephone 0800 and c... Read more

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Good quality insurance

Review by Marion Elizabeth SAYERS | 07 September 2017, 17:13 PM | 0 comment

Have used 1Cover many times in the last 15 years. Prompt payout for previous claim. But found getting... Read more

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Verified Review Marion Elizabeth SAYERS was invited by 1Cover to write this review.

Sept 2017

Review by Melvin Plaisier | 04 September 2017, 14:53 PM | 0 comment

Thier cover is cost effective and comprehensive, however, we were not aware that if we suffered a med... Read more

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Verified Review Melvin Plaisier was invited by 1Cover to write this review.

Easy staff to deal with

Review by Karen Simpson | 04 September 2017, 14:53 PM | 0 comment

Haven't had to claim so not sure what this is like. Had to change the dates we were leaving and t... Read more

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Verified Review Karen Simpson was invited by 1Cover to write this review.

Fantastic Service and Prompt Approval for Claims

Review by Sue Beck | 04 September 2017, 14:53 PM | 0 comment

Wonderful service, highly recommended. Very cost effective. Would use again. I found communication by... Read more

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Easy and efficient

Review by Sophie Smith | 04 September 2017, 14:53 PM | 0 comment

My claim was handled quickly and efficiently by Rohit, who was also very fast about extending my poli... Read more

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Verified Review Sophie Smith was invited by 1Cover to write this review.
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1Cover FAQ's

How many people can I include in my policy?

The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.

Am I covered if I go on a cruise?

Yes, you don’t even need to pick a cruise specific policy. Here’s a top tip: Even if you’re travelling in New Zealand waters you still need to pick pacific, not New Zealand or domestic.

Am I covered for skiing and my equipment?

Yes if you purchase a ski policy cover. 1Cover will cover $1,500 worth of skiing equipment. Dare devils can even ski off piste (within resort boundaries).

Are kids covered for free?

Yes, that’s right, kids will be covered at no added cost! Dependent children and grandchildren are included for free as long as they are under 21 years of age and not in full time employment .

Can I pay to reduce or cancel my excess?

Yes if you pay an additional premium when you purchase your policy.

What additional extras are there?

Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items up to a total amount of $5,000.

Am I covered if my tour company collapses?

1Cover doesn’t provide protection from insolvency.

I’m not a New Zealand resident- can I buy cover?

Sure! Just head over to their visitors travel insurance policy. So long as your trip is within NZ you will be eligible for unlimited medical cover.

What size moped or motorbike am I covered to ride overseas?

1Cover will cover you for any engine size you ride as long as you’re insured to do so in NZ. Just make sure you get your International Drivers Permit (IDP) before you leave!

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. Just give them a call!

Do they cover for my rental vehicle excess?

Yes, for up to $5000. Cover includes sedans, hatchbacks, station-wagon, four wheel drives, mini bus or campervan/motorhome that does not exceed 4.5 tonne.

Who underwrites them?

1Cover ® is a registered trademark of 1Cover Pty Limited. 1Cover NZ Ltd, Company No. 1588084, FSP472306 (a NZ company) arranges this insurance as an Appointed Representative of Coffre-Fort Pty Ltd, ABN 66 125 358 518, AFS Licence No. 472457. This insurance is underwritten by certain underwriters at Lloyd’s.

Where are they based?

Auckland

What is the cooling off period?

14 days

FOUR FAST FACTS

No age limit
Under 65
90 days
$750 per item limit
or
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