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1Cover Travel Insurance Reviews

Insurance You Can Count On, 1Cover Direct Insurance Group Was Founded In 2003. This experience has allowed them to establish a team of travel insurance experts and are proud to say they have provided cover to over 1 Million customers. Policies are available to all ages. Dependants travel for free under 21 years of age. 24/7 emergency assistance. Underwritten by certain underwriters at Lloyds.

Overall rating 8.6/10

Claims Experience

7.9/10
7.9/10

Value for Money

8.6/10
8.6/10

Customer Experience

8.6/10
8.6/10
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Claim

Review by lara taylor | 12 June 2018, 19:02 PM | 0 comment

Due to an unexpected family diagnosis of a terminal illness I was required to reschedule my overseas ... Read more

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Value of money

Review by Nerie Presillas Philpott | 12 June 2018, 19:02 PM | 0 comment

Always using 1Cover when travel. Had a claim once and its hassle free, staff are very helpful. Highly... Read more

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Great to deal with

Review by Ross Chisnall | 12 June 2018, 19:01 PM | 0 comment

We got a quote which was slightly less than a competitor, had a question, we rang 0800, got an answer... Read more

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Verified Review Ross Chisnall was invited by 1Cover to write this review.

Just in case

Review by Chris Davey | 12 June 2018, 19:01 PM | 0 comment

We didn't need you but very happy you were there if we did. Made our holiday so much better not h... Read more

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Staff very good and helpful. Inse costs very reason...

Review by Shona MacRury | 12 June 2018, 18:59 PM | 0 comment

As above. I obtained two other quotes for our travel Insurance and found that 1Cover to be the most r... Read more

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Excellent service done on line in 5 minutes.

Review by Susan Smith | 12 June 2018, 18:59 PM | 1 comment

I travel often & always can rely on 1Cover...service is excellent & prompt dealing over the p... Read more

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Verified Review Susan Smith was invited by 1Cover to write this review.

Straightforward application process and acceptance....

Review by William Nathan | 12 June 2018, 18:54 PM | 1 comment

Easy application to complete. Quote was speedy, easy to understand and acceptable.
As my trip wa... Read more

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Verified Review William Nathan was invited by 1Cover to write this review.

Holiday cover

Review by Sharon Longley | 12 June 2018, 18:53 PM | 1 comment

The online quote system is easy, fast and efficient to use. Everything is done instantly and no need ... Read more

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Verified Review Sharon Longley was invited by 1Cover to write this review.

Very very disappointed

Review by Nelia Woedl | 12 June 2018, 18:53 PM | 1 comment

Due to completely unfortunate circumstances we were unable to start this overseas journey - no refund... Read more

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Verified Review Nelia Woedl was invited by 1Cover to write this review.

Claim for doctors attendance and missed flight.

Review by Belinda Green | 08 June 2018, 16:56 PM | 1 comment

Enroute to Italy via Dubai, bad vomiting and abdominal pain so missed flight to Rome. Had to call in... Read more

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One of the better offers

Review by Scott Weng Fai LEE | 08 June 2018, 16:55 PM | 1 comment

Your offer is one of the more competitive ones. Not sure about claim process yet as thankfully did no... Read more

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Verified Review Scott Weng Fai LEE was invited by 1Cover to write this review.

Existing conditions rules illogical

Review by Edwin Peter Waters | 08 June 2018, 16:55 PM | 1 comment

Being over 75 it is always hard to get travel insurance. Because I had bypass surgery a few years ago... Read more

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Verified Review Edwin Peter Waters was invited by 1Cover to write this review.
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1Cover FAQ's

How many people can I include in my policy?

The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.

Am I covered if I go on a cruise?

Yes, whether you’re boarding a cruiseliner that travels the open ocean or cruising along the rivers of Europe, 1Cover's Cruise Pack add-on provides you with cover from ship to shore. If you're cruising for more than 2 days you must select the add-on and pay the additional premium to be covered.

Am I covered for skiing and for my equipment?

Yes if you purchase their Ski Pack add on. 1Cover will cover $1,500 worth of skiing equipment. Dare devils can even ski off piste (within resort boundaries).

Are kids covered for free?

Yes, that’s right, kids will be covered at no added cost! Dependent children and grandchildren are included for free as long as they are under 21 years of age and not in full time employment .

Can I pay to reduce or cancel my excess?

Yes if you pay an additional premium when you purchase your policy.

What additional extras are there?

Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items up to a total amount of $5,000.

Am I covered if my tour company collapses?

1Cover doesn’t provide protection from insolvency.

I’m not a New Zealand resident- can I buy cover?

Sure! Just head over to their visitors travel insurance policy. So long as your trip is within NZ you will be eligible for unlimited medical cover.

What size moped or motorbike am I covered to ride overseas?

1Cover will cover you for any engine size you ride as long as you’re insured to do so in NZ. Just make sure you get your International Drivers Permit (IDP) before you leave!

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. Just give them a call!

Do they cover for my rental vehicle excess?

Yes, for up to $5000. Cover includes sedans, hatchbacks, station-wagon, four wheel drives, mini bus or campervan/motorhome that does not exceed 4.5 tonne.

Who underwrites them?

1Cover ® is a registered trademark of 1Cover Pty Limited. 1Cover NZ Ltd, Company No. 1588084, FSP472306 (a NZ company) arranges this insurance as an Appointed Representative of Coffre-Fort Pty Ltd, ABN 66 125 358 518, AFS Licence No. 472457. This insurance is underwritten by certain underwriters at Lloyd’s.

Where are they based?

Auckland

What is the cooling off period?

14 days

FOUR FAST FACTS

No age limit
Under 65
90 days
$750 per item limit
or
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