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1Cover Travel Insurance Reviews

Insurance You Can Count On, 1Cover Direct Insurance Group Was Founded In 2003. This experience has allowed them to establish a team of travel insurance experts and are proud to say they have provided cover to over 1 Million customers. Policies are available to all ages. Dependants travel for free under 21 years of age. 24/7 emergency assistance. Underwritten by certain underwriters at Lloyds.

Overall rating 8.7/10

Claims Experience

8.2/10
8.2/10

Value for Money

8.8/10
8.8/10

Customer Experience

8.8/10
8.8/10
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Easy peasy

Review by Megan Pudney | 12 October 2017, 01:34 AM | 0 comment

All done online. Was very quick to apply and did not have excessive questions. Easy to understand wha... Read more

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Accessible and everything done online

Review by Arthur Bishop | 12 October 2017, 01:34 AM | 0 comment

I have been through the experience of a claim, it took a while through no fault of 1cover. The proble... Read more

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Excellent

Review by Joy Murray | 12 October 2017, 01:34 AM | 0 comment

Easy to arrange, great price and a trouble free claim. Very happy, would definitely use again and rec... Read more

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Verified Review Joy Murray was invited by 1Cover to write this review.

A professional insurance?

Review by Sandra | 12 October 2017, 01:34 AM | 0 comment

Yes yes yes. We always travel with cover and feel totally confident that we are being lookef after. ... Read more

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Reliable, great service

Review by Jeremiah Cortez | 16 October 2017, 17:04 PM | 0 comment

I purchased a comprehensive cover with 1Cover. I got sick the night before my flight so have rung 1Co... Read more

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Verified Review Jeremiah Cortez was invited by 1Cover to write this review.

Peace of mind is worth something.

Review by John Richardson | 09 October 2017, 17:39 PM | 0 comment

We did not need to make any claim, which is the ideal situation.A shame the premiums do inhibit us fr... Read more

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Dental

Review by Tracey Tipene | 09 October 2017, 17:39 PM | 0 comment

Was travelling between Melborne and Sydney when cashew nut shell or hard piece cracked a filling. Lon... Read more

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Verified Review Tracey Tipene was invited by 1Cover to write this review.

Easy & quick to set up and to claim, best value...

Review by Nicole Busher | 09 October 2017, 17:39 PM | 2 comments

My friends, family and I have used 1Cover many times, always easy to set up. Claim process very effi... Read more

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Verified Review Nicole Busher was invited by 1Cover to write this review.

Peace of mind

Review by Linda Asselbergs | 16 October 2017, 17:03 PM | 0 comment

So helpful with our queries regarding the volcano warning whilst we were travelling to Bali. Took th... Read more

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Verified Review Linda Asselbergs was invited by 1Cover to write this review.

Claim

Review by Graham Shaw | 09 October 2017, 17:39 PM | 0 comment

When we travel frankly we do not ever think we will be making a claim especially for an illness event... Read more

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Verified Review Graham Shaw was invited by 1Cover to write this review.

Well worthwhile for a feeling of security.

Review by Norm Emsley | 09 October 2017, 17:39 PM | 0 comment

Easy and trustworthy giving peace of mind while travelling away from home to ensure a safe return sho... Read more

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Since i didn't have reason to make a claim, I f...

Review by Margaret Morris | 16 October 2017, 17:03 PM | 0 comment

I Thought it was good to tell me if I was staying away for longer than covered, i should sort out cov... Read more

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Verified Review Margaret Morris was invited by 1Cover to write this review.
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1Cover FAQ's

How many people can I include in my policy?

The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.

Am I covered if I go on a cruise?

Yes, you don’t even need to pick a cruise specific policy. Here’s a top tip: Even if you’re travelling in New Zealand waters you still need to pick pacific, not New Zealand or domestic.

Am I covered for skiing and my equipment?

Yes if you purchase a ski policy cover. 1Cover will cover $1,500 worth of skiing equipment. Dare devils can even ski off piste (within resort boundaries).

Are kids covered for free?

Yes, that’s right, kids will be covered at no added cost! Dependent children and grandchildren are included for free as long as they are under 21 years of age and not in full time employment .

Can I pay to reduce or cancel my excess?

Yes if you pay an additional premium when you purchase your policy.

What additional extras are there?

Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items up to a total amount of $5,000.

Am I covered if my tour company collapses?

1Cover doesn’t provide protection from insolvency.

I’m not a New Zealand resident- can I buy cover?

Sure! Just head over to their visitors travel insurance policy. So long as your trip is within NZ you will be eligible for unlimited medical cover.

What size moped or motorbike am I covered to ride overseas?

1Cover will cover you for any engine size you ride as long as you’re insured to do so in NZ. Just make sure you get your International Drivers Permit (IDP) before you leave!

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. Just give them a call!

Do they cover for my rental vehicle excess?

Yes, for up to $5000. Cover includes sedans, hatchbacks, station-wagon, four wheel drives, mini bus or campervan/motorhome that does not exceed 4.5 tonne.

Who underwrites them?

1Cover ® is a registered trademark of 1Cover Pty Limited. 1Cover NZ Ltd, Company No. 1588084, FSP472306 (a NZ company) arranges this insurance as an Appointed Representative of Coffre-Fort Pty Ltd, ABN 66 125 358 518, AFS Licence No. 472457. This insurance is underwritten by certain underwriters at Lloyd’s.

Where are they based?

Auckland

What is the cooling off period?

14 days

FOUR FAST FACTS

No age limit
Under 65
90 days
$750 per item limit
or
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