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1Cover Travel Insurance Reviews

Insurance You Can Count On, 1Cover Direct Insurance Group Was Founded In 2003. This experience has allowed them to establish a team of travel insurance experts and are proud to say they have provided cover to over 1 Million customers. Policies are available to all ages. Dependants travel for free under 21 years of age. 24/7 emergency assistance. Underwritten by certain underwriters at Lloyds.

Overall rating 8.7/10

Customer Experience

8.8/10
8.8/10

Claims Experience

8.1/10
8.1/10

Value for Money

8.8/10
8.8/10
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Did not need to claim

Review by Cassandra Dyer | 04 December 2017, 15:18 PM | 1 comment

We did not need to make any claims on our holiday, however, the signup and payment process was extrem... Read more

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Verified Review Cassandra Dyer was invited by 1Cover to write this review.

Happy

Review by Susan Cutler | 04 December 2017, 15:17 PM | 1 comment

I did not have to submit a claim following our recent trip. It is an easy process to take out the in... Read more

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Verified Review Susan Cutler was invited by 1Cover to write this review.

Travel Insurance For The Retired

Review by David Musham | 04 December 2017, 15:17 PM | 1 comment

! Cover comes close to offering a good comprehensive travel insurance for the over 70's.This day ... Read more

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Verified Review David Musham was invited by 1Cover to write this review.

Professional Great Price Easy to deal with

Review by Edmund Flaszynski | 04 December 2017, 15:17 PM | 1 comment

Great price easy to deal with, responds extremely quickly No problems cover pre-existing condition. E... Read more

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Verified Review Edmund Flaszynski was invited by 1Cover to write this review.

Easy Purchase. Awesome Cover for Value. No need to ...

Review by Micaiah Baker | 04 December 2017, 15:16 PM | 1 comment

Purchasing the right cover for me was extra easy. All the information was available at a click of a b... Read more

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Verified Review Micaiah Baker was invited by 1Cover to write this review.

Refuse cover on any but the young and healthy

Review by Ron Jorgensen | 04 December 2017, 15:16 PM | 1 comment

We have insured only with 1Cover for the past ten years purchasing annual cover then at least 2 polic... Read more

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Won’t recommend

Review by Daniel Thompson | 04 December 2017, 15:16 PM | 1 comment

Waste of my time and money. Had to email twice during an emergency to get a response. Rude staff as w... Read more

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Verified Review Daniel Thompson was invited by 1Cover to write this review.

Good result!

Review by Paul Wareing | 30 November 2017, 04:44 AM | 0 comment

I had a trip that had the potential to be the trip from hell. Dodged a hurricane in Cuba by cancellin... Read more

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Verified Review Paul Wareing was invited by 1Cover to write this review.

Very happy

Review by Jackie Samy | 30 November 2017, 04:44 AM | 0 comment

Great to know that my son was fully covered while holidaying in America . If he needed medical assist... Read more

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Special offers...

Review by Johanna Taylor | 24 November 2017, 16:57 PM | 0 comment

Read the fine print on offers and promotions...its likely you won't be eligible if you have used... Read more

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Verified Review Johanna Taylor was invited by 1Cover to write this review.

Really easy to deal with

Review by Greta Britt | 24 November 2017, 16:57 PM | 0 comment

We have just come back from Australia and had no problems. We had to cancel a trip back in May and ... Read more

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Verified Review Greta Britt was invited by 1Cover to write this review.

Great insurance, especially if you need to make a c...

Review by Dawn Green | 21 November 2017, 18:06 PM | 0 comment

I chose 1Cover due to their great reviews and I was so glad I did. The overall price of insurance was... Read more

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Verified Review Dawn Green was invited by 1Cover to write this review.
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1Cover FAQ's

How many people can I include in my policy?

The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.

Am I covered if I go on a cruise?

Yes, whether you’re boarding a cruiseliner that travels the open ocean or cruising along the rivers of Europe, 1Cover's Cruise Pack add-on provides you with cover from ship to shore. If you're cruising for more than 2 days you must select the add-on and pay the additional premium to be covered.

Am I covered for skiing and for my equipment?

Yes if you purchase their Ski Pack add on. 1Cover will cover $1,500 worth of skiing equipment. Dare devils can even ski off piste (within resort boundaries).

Are kids covered for free?

Yes, that’s right, kids will be covered at no added cost! Dependent children and grandchildren are included for free as long as they are under 21 years of age and not in full time employment .

Can I pay to reduce or cancel my excess?

Yes if you pay an additional premium when you purchase your policy.

What additional extras are there?

Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items up to a total amount of $5,000.

Am I covered if my tour company collapses?

1Cover doesn’t provide protection from insolvency.

I’m not a New Zealand resident- can I buy cover?

Sure! Just head over to their visitors travel insurance policy. So long as your trip is within NZ you will be eligible for unlimited medical cover.

What size moped or motorbike am I covered to ride overseas?

1Cover will cover you for any engine size you ride as long as you’re insured to do so in NZ. Just make sure you get your International Drivers Permit (IDP) before you leave!

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. Just give them a call!

Do they cover for my rental vehicle excess?

Yes, for up to $5000. Cover includes sedans, hatchbacks, station-wagon, four wheel drives, mini bus or campervan/motorhome that does not exceed 4.5 tonne.

Who underwrites them?

1Cover ® is a registered trademark of 1Cover Pty Limited. 1Cover NZ Ltd, Company No. 1588084, FSP472306 (a NZ company) arranges this insurance as an Appointed Representative of Coffre-Fort Pty Ltd, ABN 66 125 358 518, AFS Licence No. 472457. This insurance is underwritten by certain underwriters at Lloyd’s.

Where are they based?

Auckland

What is the cooling off period?

14 days

FOUR FAST FACTS

No age limit
Under 65
90 days
$750 per item limit
or
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