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1Cover Travel Insurance Reviews

Insurance You Can Count On, 1Cover Direct Insurance Group Was Founded In 2003. This experience has allowed them to establish a team of travel insurance experts and are proud to say they have provided cover to over 1 Million customers. Policies are available to all ages. Dependants travel for free under 21 years of age. 24/7 emergency assistance. Underwritten by certain underwriters at Lloyds.

Overall rating 8.5/10

Claims Experience

7.9/10
7.9/10

Value for Money

8.7/10
8.7/10

Customer Experience

8.7/10
8.7/10
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Didn't cover domestic flight

Review by Kerry Buckingham | 21 June 2017, 11:29 AM | 0 comment

Our international flight got cancelled and brought forward 11 hours and 1 cover would not cover the c... Read more

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Verified Review Kerry Buckingham was invited by 1Cover to write this review.

Last minute insurance, takes only a minute!

Review by JANI WILSON | 21 June 2017, 11:29 AM | 0 comment

I've used 1Cover about ten times. The policies are comprehensive for where I go and what I need t... Read more

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Verified Review JANI WILSON was invited by 1Cover to write this review.

Great company

Review by Wendy Broomhall | 21 June 2017, 11:29 AM | 0 comment

Wouldn't use anyone else they are the best only ever had one claim handed it great so always used... Read more

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Verified Review Wendy Broomhall was invited by 1Cover to write this review.

Absolute shambles complaint into ombudsman

Review by Donna | 20 June 2017, 13:33 PM | 0 comment

Took cover for trip to US. Rental car broken into and items stolen. Took 8 weeks of emails back and... Read more

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1 Travel Insurance 10/10

Review by Tua Numanga | 20 June 2017, 13:33 PM | 0 comment

Quick and easy to apply. Good coverage for our needs and good price too. Great speed and response to ... Read more

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All good until the fine print is quoted.

Review by John Mock | 20 June 2017, 13:33 PM | 0 comment

We were delayed 48 hours by Malaysian Airlines in Auckland and missed two days of a tour which requir... Read more

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Verified Review John Mock was invited by 1Cover to write this review.

Quick, easy, clear & great value

Review by Laddaporn Yodjan | 19 June 2017, 11:54 AM | 0 comment

I have arranged travel insurance through 1Cover many times now. I very much like the simple, clear te... Read more

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Verified Review Laddaporn Yodjan was invited by 1Cover to write this review.

All great thanks

Review by Barry Ladd | 19 June 2017, 11:54 AM | 0 comment

When I bought my cover there was an advert regarding getting another customer and getting a Voucher. ... Read more

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Verified Review Barry Ladd was invited by 1Cover to write this review.

Easiest travel insurance ever

Review by AARON MULLIGAN | 19 June 2017, 11:54 AM | 0 comment

Easy to purchase, indivuadilised to sons needs and covered everything. Easy to contact, really helpfu... Read more

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Verified Review AARON MULLIGAN was invited by 1Cover to write this review.

Value cover

Review by Hiedi Goats | 19 June 2017, 11:54 AM | 0 comment

Quick and easy online service. Was only a short trip across the ditch, all details provided in case o... Read more

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Small Claim Settled Quickly

Review by Scott Langdale-Hunt | 15 June 2017, 11:42 AM | 0 comment

I made a small claim for a health issue, the claim being about twice the amount of the premium. I sub... Read more

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Verified Review Scott Langdale-Hunt was invited by 1Cover to write this review.

Excellent experience. No negative comments at all....

Review by Neil Stewart | 15 June 2017, 11:42 AM | 0 comment

We have no claims experience, thankfully. The sign up was simple and we were confident all was cover... Read more

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Verified Review Neil Stewart was invited by 1Cover to write this review.
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1Cover FAQ's

How many people can I include in my policy?

The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.

Am I covered if I go on a cruise?

Yes, you don’t even need to pick a cruise specific policy. Here’s a top tip: Even if you’re travelling in New Zealand waters you still need to pick pacific, not New Zealand or domestic.

Am I covered for skiing and my equipment?

Yes if you purchase a ski policy cover. 1Cover will cover $1,500 worth of skiing equipment. Dare devils can even ski off piste (within resort boundaries).

Are kids covered for free?

Yes, that’s right, kids will be covered at no added cost! Dependent children and grandchildren are included for free as long as they are under 21 years of age and not in full time employment .

Can I pay to reduce or cancel my excess?

Yes if you pay an additional premium when you purchase your policy.

What additional extras are there?

Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items up to a total amount of $5,000.

Am I covered if my tour company collapses?

1Cover doesn’t provide protection from insolvency.

I’m not a New Zealand resident- can I buy cover?

Sure! Just head over to their visitors travel insurance policy. So long as your trip is within NZ you will be eligible for unlimited medical cover.

What size moped or motorbike am I covered to ride overseas?

1Cover will cover you for any engine size you ride as long as you’re insured to do so in NZ. Just make sure you get your International Drivers Permit (IDP) before you leave!

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. Just give them a call!

Do they cover for my rental vehicle excess?

Yes, for up to $5000. Cover includes sedans, hatchbacks, station-wagon, four wheel drives, mini bus or campervan/motorhome that does not exceed 4.5 tonne.

Who underwrites them?

1Cover ® is a registered trademark of 1Cover Pty Limited. 1Cover NZ Ltd, Company No. 1588084, FSP472306 (a NZ company) arranges this insurance as an Appointed Representative of Coffre-Fort Pty Ltd, ABN 66 125 358 518, AFS Licence No. 472457. This insurance is underwritten by certain underwriters at Lloyd’s.

Where are they based?

Auckland

What is the cooling off period?

14 days

FOUR FAST FACTS

No age limit
Under 65
90 days
$750 per item limit
or
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