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1Cover Travel Insurance Reviews

Insurance You Can Count On, 1Cover Direct Insurance Group Was Founded In 2003. This experience has allowed them to establish a team of travel insurance experts and are proud to say they have provided cover to over 1 Million customers. Policies are available to all ages. Dependants travel for free under 21 years of age. 24/7 emergency assistance. Underwritten by certain underwriters at Lloyds.

Overall rating 8.3/10

Customer Experience

8.6/10
8.6/10

Claims Experience

7.5/10
7.5/10

Value for Money

8.5/10
8.5/10
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I'm very pleased With one cover

Review by David Milner | 25 May 2017, 12:17 PM | 0 comment

I've used 1 Cover three times. The premium is very good but I don't know how good you are wit... Read more

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Verified Review David Milner was invited by 1Cover to write this review.

No claim

Review by Debbie Harper | 25 May 2017, 12:17 PM | 0 comment

Taking out the policy online was simple. We didn't have a claim so can't review that part of ... Read more

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Verified Review Debbie Harper was invited by 1Cover to write this review.

Very pleased with the easy way to obtain & pric...

Review by Colleen Dawson | 25 May 2017, 12:17 PM | 0 comment

Extremely happy with the smoothness of obtaining the cover , the price & ur followup . Best trave... Read more

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Verified Review Colleen Dawson was invited by 1Cover to write this review.

Awesomeness

Review by Sharon Kennedy | 25 May 2017, 12:17 PM | 0 comment

Never have any issues, so easy to apply and get travel insurance. Haven't had to make a claim yet... Read more

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Verified Review Sharon Kennedy was invited by 1Cover to write this review.

Easy, good price, great service

Review by Ngaio Merrick | 23 May 2017, 11:49 AM | 1 comment

Simplest travel cover ever - just sign up, the price beats most stuff out there and the terms cover m... Read more

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Verified Review Ngaio Merrick was invited by 1Cover to write this review.

Did not need to use insurance.

Review by Elaine Chaney | 22 May 2017, 15:04 PM | 3 comments

I went away safe in the knowledge that if anything happened I was covered. Thankfully nothing did. I... Read more

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Too easy...

Review by Joanne Clearwater | 22 May 2017, 15:04 PM | 2 comments

Value for money as it covered everything I needed without having to request add-on's (Diving and ... Read more

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Verified Review Joanne Clearwater was invited by 1Cover to write this review.

Very misleading policy wording

Review by Richard Pearce | 22 May 2017, 15:04 PM | 1 comment

I thought that I had no-excess medical cover with my "comprehensive plan" however as I can un... Read more

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Verified Review Richard Pearce was invited by 1Cover to write this review.

I always go to 1Cover without a doubt

Review by Lisa Hopping | 22 May 2017, 17:36 PM | 1 comment

1Cover is who I use when wanting Travel Insurance. They are affordable and their Cover plans are very... Read more

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Verified Review Lisa Hopping was invited by 1Cover to write this review.

Happy Customer

Review by William Gabriel McElhinney | 22 May 2017, 15:04 PM | 1 comment

Never had a problem requiring a claim but confident that if/when I do it will be dealt with professio... Read more

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1 Cover is the way to go!

Review by Vincent Matthews-Rudolph | 22 May 2017, 15:04 PM | 1 comment

1 cover is so easy and what you pay for it is very affordable. Will always be my number one when we&#... Read more

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Verified Review Vincent Matthews-Rudolph was invited by 1Cover to write this review.

Really first class travel insurance

Review by William Gabriel McElhinney | 22 May 2017, 15:05 PM | 1 comment

I have used 1Cover often but have never had to claim. There must be a Guardian Angel watching over ... Read more

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Verified Review William Gabriel McElhinney was invited by 1Cover to write this review.
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1Cover FAQ's

How many people can I include in my policy?

The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.

Am I covered if I go on a cruise?

Yes, you don’t even need to pick a cruise specific policy. Here’s a top tip: Even if you’re travelling in New Zealand waters you still need to pick pacific, not New Zealand or domestic.

Am I covered for skiing and my equipment?

Yes if you purchase a ski policy cover. 1Cover will cover $1,500 worth of skiing equipment. Dare devils can even ski off piste (within resort boundaries).

Are kids covered for free?

Yes, that’s right, kids will be covered at no added cost! Dependent children and grandchildren are included for free as long as they are under 21 years of age and not in full time employment .

Can I pay to reduce or cancel my excess?

Yes if you pay an additional premium when you purchase your policy.

What additional extras are there?

Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items up to a total amount of $5,000.

Am I covered if my tour company collapses?

1Cover doesn’t provide protection from insolvency.

I’m not a New Zealand resident- can I buy cover?

Sure! Just head over to their visitors travel insurance policy. So long as your trip is within NZ you will be eligible for unlimited medical cover.

What size moped or motorbike am I covered to ride overseas?

1Cover will cover you for any engine size you ride as long as you’re insured to do so in NZ. Just make sure you get your International Drivers Permit (IDP) before you leave!

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. Just give them a call!

Do they cover for my rental vehicle excess?

Yes, for up to $5000. Cover includes sedans, hatchbacks, station-wagon, four wheel drives, mini bus or campervan/motorhome that does not exceed 4.5 tonne.

Who underwrites them?

1Cover ® is a registered trademark of 1Cover Pty Limited. 1Cover NZ Ltd, Company No. 1588084, FSP472306 (a NZ company) arranges this insurance as an Appointed Representative of Coffre-Fort Pty Ltd, ABN 66 125 358 518, AFS Licence No. 472457. This insurance is underwritten by certain underwriters at Lloyd’s.

Where are they based?

Auckland

What is the cooling off period?

14 days

FOUR FAST FACTS

No age limit
Under 65
90 days
$750 per item limit
or
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