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1Cover Travel Insurance Reviews

Insurance You Can Count On, 1Cover Direct Insurance Group Was Founded In 2003. This experience has allowed them to establish a team of travel insurance experts and are proud to say they have provided cover to over 1 Million customers. Policies are available to all ages. Dependants travel for free under 21 years of age. 24/7 emergency assistance. Underwritten by certain underwriters at Lloyds.

Overall rating 8.7/10

Customer Experience

8.8/10
8.8/10

Value for Money

8.7/10
8.7/10

Claims Experience

8.1/10
8.1/10
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Special offers...

Review by Johanna Taylor | 24 November 2017, 16:57 PM | 0 comment

Read the fine print on offers and promotions...its likely you won't be eligible if you have used... Read more

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Verified Review Johanna Taylor was invited by 1Cover to write this review.

Really easy to deal with

Review by Greta Britt | 24 November 2017, 16:57 PM | 0 comment

We have just come back from Australia and had no problems. We had to cancel a trip back in May and ... Read more

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Verified Review Greta Britt was invited by 1Cover to write this review.

Great insurance, especially if you need to make a c...

Review by Dawn Green | 21 November 2017, 18:06 PM | 0 comment

I chose 1Cover due to their great reviews and I was so glad I did. The overall price of insurance was... Read more

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Verified Review Dawn Green was invited by 1Cover to write this review.

Travel cover

Review by Aleni Faresa | 20 November 2017, 17:10 PM | 0 comment

Seamless, no hassle in sorting this out before I left and it was done all online. Value for money and... Read more

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Verified Review Aleni Faresa was invited by 1Cover to write this review.

Cruise Ship Medical Treatment..

Review by Helen Jackson | 17 November 2017, 19:24 PM | 0 comment

I had a visit to the Cruise Ship Hospital. Two days later I filed a Claim with 1 Cover. Took me a fe... Read more

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Verified Review Helen Jackson was invited by 1Cover to write this review.

Great value!

Review by Elsie-Frances Cropp-Vaimea | 17 November 2017, 19:24 PM | 0 comment

Never needed to claim anything but very happy with the service I received. Excellent value for money ... Read more

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Verified Review Elsie-Frances Cropp-Vaimea was invited by 1Cover to write this review.

1Cover works for us

Review by Rodney Jones | 17 November 2017, 19:23 PM | 0 comment

my husband has a pre-existing heart condition and our bank will not cover us with their credit card i... Read more

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Verified Review Rodney Jones was invited by 1Cover to write this review.

Stress free and easy

Review by Karil Ivanof | 17 November 2017, 19:23 PM | 0 comment

No hassle getting the insurance for peace of mind travelling I have had this cover twice now and alwa... Read more

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Verified Review Karil Ivanof was invited by 1Cover to write this review.

Excellent cover - I did not need it!

Review by Colin Shaw | 17 November 2017, 19:22 PM | 0 comment

A relative of mine put me on to your company. Shortly after advising me he got really sick when holid... Read more

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Verified Review Colin Shaw was invited by 1Cover to write this review.

Cheapest price, yet happily honoured our claim.

Review by Nicala Ward-Allen | 15 November 2017, 17:55 PM | 0 comment

Our flights on a particular airline were cancelled. 1Cover paid for the difference in price - which w... Read more

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Verified Review Nicala Ward-Allen was invited by 1Cover to write this review.

Easy to purchase and great to deal with

Review by SOPHIA POWELL | 14 November 2017, 17:08 PM | 0 comment

Easy online purchase with no hassles. Follow up emails before departure and on return ensure things a... Read more

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Verified Review SOPHIA POWELL was invited by 1Cover to write this review.

Yet to make a claim

Review by Danielle Reilly | 14 November 2017, 17:08 PM | 0 comment

the reason why I have rated 1 cover an 8 in customer experience, is that it was good to see that I ha... Read more

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Verified Review Danielle Reilly was invited by 1Cover to write this review.
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1Cover FAQ's

How many people can I include in my policy?

The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.

Am I covered if I go on a cruise?

Yes, whether you’re boarding a cruiseliner that travels the open ocean or cruising along the rivers of Europe, 1Cover's Cruise Pack add-on provides you with cover from ship to shore. If you're cruising for more than 2 days you must select the add-on and pay the additional premium to be covered.

Am I covered for skiing and for my equipment?

Yes if you purchase their Ski Pack add on. 1Cover will cover $1,500 worth of skiing equipment. Dare devils can even ski off piste (within resort boundaries).

Are kids covered for free?

Yes, that’s right, kids will be covered at no added cost! Dependent children and grandchildren are included for free as long as they are under 21 years of age and not in full time employment .

Can I pay to reduce or cancel my excess?

Yes if you pay an additional premium when you purchase your policy.

What additional extras are there?

Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items up to a total amount of $5,000.

Am I covered if my tour company collapses?

1Cover doesn’t provide protection from insolvency.

I’m not a New Zealand resident- can I buy cover?

Sure! Just head over to their visitors travel insurance policy. So long as your trip is within NZ you will be eligible for unlimited medical cover.

What size moped or motorbike am I covered to ride overseas?

1Cover will cover you for any engine size you ride as long as you’re insured to do so in NZ. Just make sure you get your International Drivers Permit (IDP) before you leave!

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. Just give them a call!

Do they cover for my rental vehicle excess?

Yes, for up to $5000. Cover includes sedans, hatchbacks, station-wagon, four wheel drives, mini bus or campervan/motorhome that does not exceed 4.5 tonne.

Who underwrites them?

1Cover ® is a registered trademark of 1Cover Pty Limited. 1Cover NZ Ltd, Company No. 1588084, FSP472306 (a NZ company) arranges this insurance as an Appointed Representative of Coffre-Fort Pty Ltd, ABN 66 125 358 518, AFS Licence No. 472457. This insurance is underwritten by certain underwriters at Lloyd’s.

Where are they based?

Auckland

What is the cooling off period?

14 days

FOUR FAST FACTS

No age limit
Under 65
90 days
$750 per item limit
or
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