Compare Travel Insurance Travel Insurance Companies 1Cover Travel Insurance

1Cover Travel Insurance Reviews

Insurance You Can Count On, 1Cover Direct Insurance Group Was Founded In 2003. This experience has allowed them to establish a team of travel insurance experts and are proud to say they have provided cover to over 1 Million customers. Policies are available to all ages. Dependants travel for free under 21 years of age. 24/7 emergency assistance. Underwritten by certain underwriters at Lloyds.

Overall rating 8.6/10

Claims Experience

7.9/10
7.9/10

Value for Money

8.6/10
8.6/10

Customer Experience

8.6/10
8.6/10
Sort by: Date | Score | Claims | Value

Good straightforward insurance

Review by Michael Eastwood | 19 June 2018, 02:02 AM | 0 comment

Does what it says on the box. I had occasion to ask about a potential claim and was supported quickly... Read more

Overall rating
Overall rating
Customer Experience
Value for Money
Verified Review Michael Eastwood was invited by 1Cover to write this review.

Nice and easy, comforting to have good insurance

Review by Evelyn Joy Silke | 19 June 2018, 02:02 AM | 0 comment

Thankfully we didn't have to claim this time but, on our previous travels, we did, and everything... Read more

Overall rating
Overall rating
Customer Experience
Value for Money
Verified Review Evelyn Joy Silke was invited by 1Cover to write this review.

Easy web page

Review by David | 19 June 2018, 02:02 AM | 0 comment

Your Web page is easy to use compared to others.Your cost is in the middle range. I also rang to see ... Read more

Overall rating
Overall rating
Customer Experience
Value for Money

failed to sent insurance certificate

Review by Warwick Pudney | 19 June 2018, 02:01 AM | 0 comment

altered one destination a week before travelling. phone agent claimed to 'be sending it to you a... Read more

Overall rating
Overall rating
Customer Experience
Value for Money
Verified Review Warwick Pudney was invited by 1Cover to write this review.

Absolutely Gutted

Review by Gus The Groover | 19 June 2018, 02:00 AM | 0 comment

We have used 1Cover for all of our travel over the past couple of years but will be using a different... Read more

Overall rating
Overall rating
Customer Experience
Value for Money
Claims Experience

Simple

Review by Desmond Botting | 15 June 2018, 14:57 PM | 0 comment

I did not have occasion to claim for anything but good to have peace of mind that if anything did hap... Read more

Overall rating
Overall rating
Customer Experience
Value for Money
Verified Review Desmond Botting was invited by 1Cover to write this review.

Best prices. Easy peasy to apply. Done!

Review by Fleur Le Couteur | 14 June 2018, 17:32 PM | 0 comment

I have had 1Cover Insurance for my last 4 International trips - why? Its the best price. It takes les... Read more

Overall rating
Overall rating
Customer Experience
Value for Money
Verified Review Fleur Le Couteur was invited by 1Cover to write this review.

Easy to arrange.

Review by Pauline Mossman | 14 June 2018, 17:32 PM | 0 comment

Though we did not need to make a claim we found this travel insurance was quick, uncomplicated and ea... Read more

Overall rating
Overall rating
Customer Experience
Value for Money
Verified Review Pauline Mossman was invited by 1Cover to write this review.

I will be back

Review by Helen Mcgillivray | 14 June 2018, 17:32 PM | 0 comment

Online and easy to apply, instant response - my docs were in my email 5 mins after applying, no hidde... Read more

Overall rating
Overall rating
Customer Experience
Value for Money
Verified Review Helen Mcgillivray was invited by 1Cover to write this review.

Easy

Review by Carl Rowe | 14 June 2018, 17:32 PM | 0 comment

Easy online setup. It was good to get a reminder to extend the policy if we planned to extend our tri... Read more

Overall rating
Overall rating
Customer Experience
Value for Money
Verified Review Carl Rowe was invited by 1Cover to write this review.

I got insurance just in case something happened

Review by Stephen Brewer | 14 June 2018, 17:31 PM | 1 comment

This was the first time I bothered to purchase travel insurance. I brought it because I have recently... Read more

Overall rating
Overall rating
Customer Experience
Value for Money
Claims Experience
Verified Review Stephen Brewer was invited by 1Cover to write this review.

No compensation

Review by Peter Hansby | 14 June 2018, 17:31 PM | 1 comment

Our flight was cancelled recently for 24 hours - meaning we had a layover for a day in Auckland. 1 co... Read more

Overall rating
Overall rating
Customer Experience
Value for Money
Claims Experience
Verified Review Peter Hansby was invited by 1Cover to write this review.
Loading More Reviews ...
Sorting Reviews ...

1Cover FAQ's

How many people can I include in my policy?

The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.

Am I covered if I go on a cruise?

Yes, whether you’re boarding a cruiseliner that travels the open ocean or cruising along the rivers of Europe, 1Cover's Cruise Pack add-on provides you with cover from ship to shore. If you're cruising for more than 2 days you must select the add-on and pay the additional premium to be covered.

Am I covered for skiing and for my equipment?

Yes if you purchase their Ski Pack add on. 1Cover will cover $1,500 worth of skiing equipment. Dare devils can even ski off piste (within resort boundaries).

Are kids covered for free?

Yes, that’s right, kids will be covered at no added cost! Dependent children and grandchildren are included for free as long as they are under 21 years of age and not in full time employment .

Can I pay to reduce or cancel my excess?

Yes if you pay an additional premium when you purchase your policy.

What additional extras are there?

Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items up to a total amount of $5,000.

Am I covered if my tour company collapses?

1Cover doesn’t provide protection from insolvency.

I’m not a New Zealand resident- can I buy cover?

Sure! Just head over to their visitors travel insurance policy. So long as your trip is within NZ you will be eligible for unlimited medical cover.

What size moped or motorbike am I covered to ride overseas?

1Cover will cover you for any engine size you ride as long as you’re insured to do so in NZ. Just make sure you get your International Drivers Permit (IDP) before you leave!

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. Just give them a call!

Do they cover for my rental vehicle excess?

Yes, for up to $5000. Cover includes sedans, hatchbacks, station-wagon, four wheel drives, mini bus or campervan/motorhome that does not exceed 4.5 tonne.

Who underwrites them?

1Cover ® is a registered trademark of 1Cover Pty Limited. 1Cover NZ Ltd, Company No. 1588084, FSP472306 (a NZ company) arranges this insurance as an Appointed Representative of Coffre-Fort Pty Ltd, ABN 66 125 358 518, AFS Licence No. 472457. This insurance is underwritten by certain underwriters at Lloyd’s.

Where are they based?

Auckland

What is the cooling off period?

14 days

FOUR FAST FACTS

No age limit
Under 65
90 days
$750 per item limit
or
Our travel insurance comparison helps you save time, worry and loads of money!