NZ Travel Insurance Reviews
NZ Travel Insurance is underwritten by Allianz Australia Insurance Limited to ensure all New Zealanders can enjoy a holiday knowing they have an affordable and comprehensive travel insurance policy to cover the unexpected. Policies available to all ages. Dependants under 21 years travel free with a parent or grandparent. Allianz Global Assistance team is available 24/7 for emergency assistance.
Customer Experience
Claims Experience
Value for Money
Excellent service
Wouldn’t hesitate to use again met all expectations. Claim dealt with by empathetic staff with a real... Read more
Exclusions
Don't use these fella's. I brought insurance back in August and told by the NZ insurance experts they... Read more
Don't use NZ Travel Insurance!
Was assured by two customer service people that I could claim on taxis and there would be no problems... Read more
Verified Review
Jan Notley was invited by NZ Travel Insurance to write this review.
Good security feeling .
It all seemed ok thank you. I thought I should have an insurance cover since I booked flights, hotel ... Read more
Verified Review
Jan Notley was invited by NZ Travel Insurance to write this review.
Refused to cover me when my passport was withheld and I missed my flight
They claimed I breached terms ‘travel documents must be in order’. Any right-thinking person would ex... Read more
Fast and honest
Had the need to make a claim for a hotel booking we were unable to utilise because of a diverted flig... Read more
The best!
We had the best customer service, follow up and support when my husband had an accident in Bali. I wi... Read more
Easy Cover
It was so easy to apply for Travel cover. A few simple Q's to answer. The claim process was also ... Read more
Verified Review
Tommy Elise was invited by NZ Travel Insurance to write this review.
Very clear and easy to follow
Our holiday was payed for right at the beginning all those months back. It was peace of mind right fr... Read more
Verified Review
Tommy Elise was invited by NZ Travel Insurance to write this review.
NZ Travel Insurance FAQ
How many people can I include in my policy?
You can purchase a policy online for up to 10 adults.
Am I covered if I go on a cruise?
Yes, you don’t even need to pick a cruise specific policy. Here’s a top tip: Even if you’re travelling in Kiwi waters you still need to pick pacific, not New Zealand as your destination.
Am I covered for skiing and my equipment?
You're covered for $1,000,000 emergency rescue with their premier policy.
Can I pay to reduce or cancel my excess?
Call NZTI to enquire about excess removal.
What additional extras are there?
Replacement cover on baggage items less than two years old and rental vehicle excess.
Am I covered if my tour company collapses?
NZTI doesn’t provide protection from insolvency.
I’m not an New Zeland resident- can I buy cover?
No cover only available to New Zealand residents.
What size moped or motorbike am I covered to ride overseas?
NZTI will cover you for any engine size you ride as long as you’re insured to do so in New Zealand. Just make sure you get your International Drivers Permit (IDP) before you leave!
How long is their single trip cover for?
12 months.
Can I extend my policy from overseas?
Having too much fun? No problems! You can extend your policy with NZTI for up to 6 months.
Do they cover for my rental vehicle excess?
Yep, you're covered up to $6,000 for reimbursement of the Rental Vehicle insurance Excess or the cost of repairing the vehicle, whichever is the lesser, if a vehicle you have rented from a rental company is involved in an accident while you are driving, or is damaged or stolen while in your custody. Cover excludes sedans, hatchbacks, station-wagon, four wheel drives, mini bus or any vehicle over 4.5 tonnes.
Do they offer pregnancy cover?
Expectant mums are covered up until 23 weeks.
Who underwrites them?
This insurance is issued and managed by Allianz Global Assistance New Zealand Limited Company No.1537730 and underwritten by Allianz Australia Insurance Limited ABN 15 000 122 850 (Incorporated in Australia) trading as Allianz New Zealand.
Where are they based?
Auckland.
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